Compare FeedbackPlease vs Max Feedback vs Intercom

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Crozscore:

85%
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79%
53%
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FeedbackPlease screenshot Max Feedback screenshot view 3 more Intercom screenshot view 2 more

Software Description:

FeedbackPlease is a web-based tool that enables designers to gather feedback on their drafts easily. Users can start a new feedback page by uploading their draft and sharing its unique web address with friends, clients or co-workers. People can then review & comment on your draft - simply by using their browsers, with no need for access to the original files!

Software Description:

Max Feedback is an online review platform designed to simplify the process for businesses to get and maintain online reviews on popular review sites. Our system seamlessly integrates with sites like Yelp, Google, and Facebook, and automates review requests.

Businesses can add one or more locations to the platform and begin requesting and collecting reviews from customers immediately. If a customer provides positive feedback, the Max Feedback system automatically sends a follow-up message asking the customer to review the business on the selected review sites. If a customer provides negative feedback, the appropriate contact at the business is immediately notified so that he or she can take action to remedy the situation.

Businesses can choose between two platform options, the online dashboard only or the online dashboard with the addition of a custom Max Feedback tablet. The tablet option is ideal for businesses who serve customers in a brick and mortar location, as the tablet can be displayed in-store to collect customer contact information at the point of service.

Max Feedback is designed to be very easy to use and enables business owners to request and manage reviews from multiple review sites through one central dashboard. This platform helps businesses capture customer feedback, get people talking about their business online, gain more reviews, and, ultimately, turn their customers into online ambassadors for their business.

Customers using both platform options can try the software for free during a 30-day trial.

Software Description:

Intercom makes customer communication simple.

More than 4,000 web and mobile businesses use Intercom to see and talk to their customers. They send targeted email and in-app messages, triggered by time or behavior.

Intercom shows you who is using your product and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

Features:

Features:

  • Notifications
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Email Integration

Features:

  • CRM Integration
  • Contact Sharing
  • Audience Targeting
  • Third-Party Plugins/Add-Ons
  • Contact Management
  • Dashboard
  • Notifications
  • Lead Management
  • Marketing Automation
  • API
  • Customer Management
  • External Integrations
  • Batch Permissions & Access
  • Email Integration
  • Data Export
  • Data Import
  • A/B Testing
  • Multi-Account
  • Multi-User
  • Password & Access Management
  • Chat

Summary:

  • Simple Feedback For Designers

  • Easy Social Sharing

Summary:

  • Easy to use dashboard to get and maintain online reviews.

  • Custom Max Feedback devices for use in-store.

Summary:

  • Audience segmentation

  • Real-time performance monitoring

  • Intercom app for iOS

  • Message tagging & team assigning

  • Customer user profiles

  • Personalized reply templates

30 Day Trial

Free
Included in plan:
  • Custom dashboard or device options.

Online Dashboard

$99.99
1 user(s) / month
Included in plan:
  • Custom dashboard only

Online Dashboard + Tablet

$129.99
1 user(s) / month
Included in plan:
  • Tablet is one-time cost of $149

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes

  • What is this service generally used for?
  • Getting and maintaining online reviews

  • Who are the main user groups of this service?
  • Business owners

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2011
Based in:
San Francisco
Employees:
51-200
Likes:
31.1k
Followers:
36.4k

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Max Feedback
  • Personal
  • Agencies
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Intercom
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Mongolian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovenian, Spanish, Swedish, Turkish, Vietnamese
Regional Restrictions:
No restrictions.
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