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About FeedbackOnline

FeedbackOnline is a web-based 360 degree questionnaire tool, designed to be used as a process companion to serious performance management initiatives, addressing the effectiveness of individuals, teams and organisations.

FeedbackOnline 360 degree feedback software provides a user friendly web-based solution, no software installation or technical expertise is required. Our responsive 360 degree software easily adapts for use on smartphones, tablets, laptops or desktop computers.

About SmartSurvey

SmartSurvey allows users to directly reach the people whose opinions matter the most, clients, partners, patients, students and suppliers.

SmartSurvey specializes in providing survey solutions for multinational business and enterprise clients, offering dedicated support and secure data storage on UK/EU based servers.

Whether you’re conducting market research, reviewing employee engagement or measuring customer satisfaction, our software has advanced features to suit every need.

About QuestionPro

QuestionPro provides powerful online survey software designed to help you make better business decisions. Our easy to use software includes tools for creation, distribution, and analysis of online surveys, polls, forms, and quizzes. Use our advanced features to completely customize the survey experience and power sophisticated analysis.

QuestionPro survey software allows users to generate professional surveys for individuals and businesses and experience greater insights in one place where you can see your data in context. The survey tool allows to create professional surveys through customized options and built the survey on your own. You can also access to predefined multiple templates for creating surveys and distributing surveys through email, website, social media, QR Codes, and offline app.

Each QuestionPro template is 100% mobile ready and you can reach the customers whenever you want and where ever you want. The features include standard question types, advanced question types which includes validation and logic, security options, real-time reports, tracking of respondents and statistical data, creating of polls, integration of other tools and software for data, live chat and email support and many other options which stands unique from others

As the survey software has been used by 10 million users across 100 countries and we have provided reliable and innovative technology to Fortune 100 companies, academic institutions, small businesses, and individual DIY researchers for over ten years.

Features

  • 360 Degree Feedback
  • API
  • Batch Permissions & Access
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Employee Database
  • Employee Incentive Management
  • External Integrations
  • Feedback Management
  • Forecasting
  • Multi-Account
  • Multi-App
  • Multi-Currency
  • Multi-User
  • Notifications
  • Employee Engagement
  • Review Monitoring
  • Custom Assessments
  • Performance Reviews
  • Objectives Tracking
  • Comparative Reporting
  • Competency Assessment
  • Competency Scale
  • Gap Analysis
  • Mobile App
  • PDF Export
  • Multi-Source Feedback
  • Online Surveys
  • Paper Surveys
  • Participation Statistics
  • Performance Appraisal
  • Relationship Filtering
  • Department Rules
  • Review Moderation

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Template Designer
  • Net Promoter Score

Features

  • Analytics
  • API
  • Batch Permissions & Access
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Marketing Automation
  • Multi-User
  • Notifications
  • Scheduling
  • Template Designer
  • Net Promoter Score

Summary

  • Low Set Up Costs

  • Multi-Lingual

  • No Software Required

  • User Friendly

  • Responsive design

Summary

  • Unlimited questions

  • Unlimited responses

  • Advanced skip logic and piping

  • Bulk email distribution

  • Custom branding and themes

  • Multi-user managment

  • Multi-language

  • SMS distribution

  • Offline/kiosk mode

Summary

  • Custom Survey URLs

  • Offline Response Collection

  • Question Branching

  • Data Analysis Tools

  • Site Intercept Survey

  • Statistical Analysis

  • Panel Management

  • Sample Management

Pricing

Pro

$30.00
1 user(s) / month
Included in plan:
  • ALL BASIC FEATURES
  • Unlimited questions
  • 1 user account
  • Advanced question types
  • Export to Excel, CSV, PDF or Word
  • Advanced filtering & cross-tabs
  • Multiple tracking links
  • Skip logic & piping features
  • Custom theme/branding tool
  • 1000 response maximum per month
  • Unlimited surveys
  • Two-Factor Authentication
  • Text Analysis

Basic

Free
Included in plan:
  • 15 questions per survey
  • 100 response maximum per month
  • 1 user account
  • Unlimited surveys
  • Ready-made survey templates
  • Real-time Analytics
  • Phone, Chat & Email support
  • Increased security (SSL/HTTPS)
  • Standard training

Business Team

$1,080.00
3 user(s) / year
Included in plan:
  • Unlimited questions
  • Unlimited responses
  • Starting at 3 user accounts
  • Unlimited surveys
  • Multi-user Management
  • ALL BUSINESS FEATURES

Business

$50.00
1 user(s) / month
Included in plan:
  • ALL PRO FEATURES
  • Unlimited questions
  • Unlimited responses
  • File upload question type
  • Advanced question & page logic
  • Schedule reports sent by email
  • Advanced cross-tab report
  • Survey authentication
  • Enhanced security settings
  • 1 user account
  • Unlimited surveys
  • Bulk email tool

Enterprise

$1,020.00
1 user(s) / year
Included in plan:
  • ALL BUSINESS FEATURES
  • Unlimited questions
  • Unlimited surveys
  • Unlimited responses
  • 1 user account
  • Customer success team access
  • API access
  • Webhooks
  • Custom survey redirects
  • Email triggers
  • Google Analytics intergration
  • Multi-language
  • Offline mode
  • Send by SMS

Enterprise Team

$2,700.00
3 user(s) / year
Included in plan:
  • ALL ENTERPRISE FEATURES
  • Unlimited surveys
  • Unlimited responses
  • Unlimited questions
  • Multi-user Management
  • Professionally designed templates
  • Access restriction by IP

Pricing

Free

Free
Included in plan:
  • Free for life, never expires!
  • Unlimited surveys‪
  • Unlimited questions‪
  • Unlimited responses
  • No credit card required
  • 25+ question types‪
  • Customize survey colors‪
  • Add your own logo to survey
  • Skip logic branching
  • Question & answer piping‪
  • Shareable dashboard reports‪
  • Customized thank you page‪
  • Data exports (xls & csv)
  • Basic quota management‪
  • 24*7 support

Professional Plan

$85.00
1 user(s) / month
Included in plan:
  • Everything in Essentials plus:
  • Unlimited responses
  • Discounts on multi-user plans
  • 35+ question types
  • Advanced logic and piping
  • Email reminders and scheduling
  • Salesforce Integration
  • API Integration
  • Multilingual Surveys
  • Advanced quota control
  • Offline data collection‪
  • Gift cards and survey rewards
  • Custom email notifications‪
  • Custom variables‪
  • Panel Integration
  • 24*7 chat and phone support

Enterprise

$0.00
1 user(s) / month
Included in plan:
  • Everything in Advanced plus
  • Dedicated success manager
  • Team management and collaboration‪
  • Import data from external sources
  • Advanced integrations‪
  • Enterprise security and certifications
  • Sentiment analysis
  • Region-specific data centers‪
  • Advanced analysis tools‪
  • Single Sign-On (SSO)‪
  • Webhooks and API
  • Custom contracts

FAQs

    What platforms does this service support?
  • All

  • Who are the main user groups of this service?
  • Individuals, teams and organisations.

  • What is this service generally used for?
  • 360 degree feedback

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • No

  • What are some applications this service is commonly used in tandem with?
  • Leadership Development

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer an API?
  • No

FAQs

    Does this service offer guides, tutorials and or customer support?
  • We offer support to all of our members through our ticket system found in your control panel, as well as Email, Chat and Phone support. Business and Enterprise users benefit from a personal account manager. Enterprise Team accounts and above gain access to our Customer success team.

  • Who are the main user groups of this service?
  • Over 240,000 users worldwide benefit from our survey software. We have features to suit everyone, from self-employed researchers to multinational corporations.

    Our customers range from businesses including Microsoft, BBC, FIFA, IKEA, and IBM to universities, colleges, charities, not-for-profit organizations, government departments, NHS hospitals, police forces and local councils.

  • What platforms does this service support?
  • SmartSurvey currently supports Zapier, Google Analytics & Salesforce integrations.

  • Does this service offer an API?
  • The SmartSurvey API gives you access to secure survey data for use in your own app. It strives to be RESTful and is organized around the main resources you’re familiar with from the SmartSurvey web interface.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, whether you work in a small, medium or large enterprise you can manage multiple users with ease. Admins can add and remove users, and set response quotas per person.

    Your team can share themes, contact lists, and commonly used questions. If specific surveys and forms need to be used, they can be duplicated and transferred between users.

    Account administrators can set different survey functionality permissions for multiple or individual users. Access to each feature can be regulated, from design updates to results viewing and survey settings management.

  • What is this service generally used for?
  • SmartSurvey is the UK’s leading provider of online surveys, questionnaires, forms and quizzes, used for market research, customer feedback, employee engagement, registration forms, event management and more.

    Customers can generate survey invitations digitally via email and SMS, share them via social media and embed them directly onto websites or commission custom pop-up surveys. Results can be viewed in real-time and exported in CSV (Excel) for analysis.

FAQs

    Does this service offer guides, tutorials and or customer support?
  • We support requests in real-time through 24*7 live chat support, email, and phone. We also offer free online training and webinars.

  • Who are the main user groups of this service?
    • Individuals
    • freelancers
    • small business
    • medium business
    • large business
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, we offer multi-user account

  • What platforms does this service support?
  • • Windows
    • Android
    • iPhone/iPad
    • Mac
    • Web-based

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • • Google Analytics
    • Omniture
    • Google Docs
    • Dropbox
    • Tableau
    • Slack
    • Webhooks
    • iBeacon
    • Hubspot
    • Salesforce
    • Zapier
    • Microsoft Dynamics

  • What are some applications this service is commonly used in tandem with?
    • Cloud
    • SaaS
    • Web
  • What is this service generally used for?
  • Online survey software designed to help you make better business decisions. Our easy to use software includes tools for creation, distribution, and analysis of online surveys, polls, forms, and quizzes. Use our advanced features to completely customize the survey experience and power sophisticated analysis.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Vendor Information

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
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Employees:
-
Likes:
Followers:
14.5k

Other

Who uses FeedbackOnline
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Swedish, Spanish, German, Russian, Chinese, Dutch, Finnish, Danish, French, Italian
Regional Restrictions:
No restrictions.

Other

Who uses SmartSurvey
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses QuestionPro
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Arabic, Japanese, French, Portuguese, Danish, Dutch, Chinese, Hebrew
Regional Restrictions:
No restrictions.
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