Compare Feedbackify vs AkioSurvey vs Zoho SalesIQ

More Information More Information More Information

Crozscore:

69%
what is this?
36%
interest falling

Crozscore:

85%
what is this?
77%
65%
no significant changes
Feedbackify screenshot AkioSurvey screenshot Zoho SalesIQ screenshot view 1 more

Software Description:

Feedbackify offers an easy-to-use "voice of customer" website feedback solution, which enables companies to engage with their customers at the point of need, in a secure private setting.

It's also a fantastic way for companies to be alerted to problems with their website, which may be stopping customers from completing their goals.

Software Description:

AkioSurvey is online survey tool. AkioSurvey has a broad range of uses. The most common use case is for organizing and evaluating online customer satisfaction surveys. A popular use case is also running online employee satisfaction surveys. Other common use cases are conducting online market research, performing online patient satisfaction surveys, getting to know your employee’s opinion on a certain topic, doing 360 degree surveys to evaluate employee’s performance, helping teams with decision making, make a quick poll to collect available options, get feedback about recent changes in your organization and evaluate student’s satisfaction with subjects and teachers.

AkioSurvey makes creating online surveys very simple task thanks to its intuitive survey maker component. It offers 14 survey question types (including subtypes). The online poll question types include multiple choice, essay box, text box, date and/or time, address, matrix of choices, rating scale, informative image and informative text. Questions are inserted into online poll pages. Survey questions can be made mandatory. These mandatory questions will be marked with red star. It is very simple to copy, move or delete page or question. Pages can be also broken at selected point to create two pages containing corresponding questions from the original page.

Online surveys can be color themed to the taste of the survey creator. 10 predefined poll themes are available. Other themes can be created by the survey owner. The theme designer allows the survey creator to set font sizes and colors for all response text elements. Themes can be used created once and used for multiple online polls.

Online polls can also display the logo of the survey creator. This survey logo can then be used for multiple survey instances. AkioSurvey supports logo transparency.

Online survey distribution can be done via multiple channels. Most often used is sharing by web link. Other distribution options of online poll are sending the survey link in an email. There is also option to embed the online poll into your own page. Very popular is also survey sharing on social media. AkioSurvey also offers options to identify survey respondents by sending them individually assigned links. Each link has to have assigned name. This name can be name of customer, name of company, email, Skype identificator or others. It is possible to view if response was already received for particular identifier and to review it.

Survey response review analysis is logically divided to two parts – individual survey response review and survey summary. Individual online survey responses can be exported into XLS, CSV and PDF formats. Response summary represents received responses in graph multiple aggregated graphical representations. Available graphical representations vary depending on the online poll question type. The representations include vertical bar chart, horizontal bar chart, stacked vertical chart, stacked horizontal chart, donut chart, pie chart, line graph and area chart. Response summary can be exported into XLS, CSV and PDF formats.

With this approach customer can create, distribute, run and analyze an online survey without having the need to purchase the permanent software license or hardware. The payment for AkioSurvey application is based on a monthly fee. AkioSurvey offers 3 packages which vary in maximum count of surveys, questions and responses. The packages also vary in the features that is available in them.

Custom redirect after survey completion, no ads on the survey response page, password protection, response count limit, email customer support, custom survey link, custom color themes and response exports are available only for the paid packages.

Respondent identification, brand logo in the survey header and deactivation of AkioSurvey label in the footer is available only in the Professional package.

Payments for the service can be done using PayPal. AkioSurvey creates invoice for the customer’s convenience.

Software Description:

Zoho SalesIQ is a website visitor tracking and live chat software for small to large organizations that helps to improve customer engagement on your site and identify sales opportunities. The software provides detailed visitor information, such as location, site behavior, and new or returning visitors, that can be used to identify hot prospects and proactively engage them in chat at the most optimal time.

You can personalize chat sessions with Zoho SalesIQ's customizable chat widget, automatic language translation, and the ability for users to select which agent they would like to speak to. Create pre-defined rules and set up 'hot prospect' notifications to be sent to agents when visitors complete certain actions on your site.

Zoho SalesIQ integrates with Zoho CRM to track and record lead and prospect information. Chat sessions can be automatically converted into contact or lead records in the CRM and you can assign follow up actions without leaving the chat window. Alerts can also be sent to sales staff in Zoho CRM when identified hot prospect return to your site.

The customer engagement app can be used to monitor KPIs around visitor activity, as well as agent performance, through prebuilt reports and performance monitoring stats. Supervisors can use Zoho SalesIQ to co-browse with agents as they chat to prospects and provide coaching with live feedback.

Features:

Features:

  • Contact Management
  • Data Export
  • Data Visualization

Features:

  • Email Integration
  • API
  • Data Visualization
  • Data Export
  • Lead Scoring
  • Lead Management
  • Marketing Automation
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Notifications
  • Dashboard

Summary:

  • Be the first to know: Protect your brand by being the first to know about problems with your website.

  • Put your site visitors to work: Gather ideas and suggestions from your most valuable asset, your visitors.

  • Improve visitor satisfaction: Measure and improve visitor satisfaction by continuously listening.

Summary:

  • Easy to use. Intuitive. Affordable.

Summary:

  • Real-time visitor tracking: Analyze your store visitors in real-time. Understand how they are navigating your store. Gain insights into their geo-location and referrer source to engage in contextual conversations.

  • Visitor insights and lead scoring: Gain access to a highly insightful list of 'All' your store visitors. Prioritize them as hot, warm and cold based on their score. Drive sharper and more relevant engagement.

  • Sell smarter. Close deals faster: Supercharge your sales conversions by automating your store -visitor engagement with intelligent triggers. Recognize & engage prospects landing on your website through email campaigns.

  • Automatic chat translation: Engage with a wider audience and cover markets spreads across the globe. Receive messages in any language, but reply to prospects in their native language.

  • Easy to setup and customize: Setup is as simple as copy & paste. Customization is just a few more clicks. Whatever be the look & feel of your online store, SalesIQ just blends right in.

  • Take SalesIQ with you: Live chat with your store visitors from the comfort of your couch or while waiting at the airport. SalesIQ plays with with your iPhone, iPad or Andriod device via standard Jabber client).

Standard

$29.00
1 user(s) / month
Included in plan:
  • 2000 responses/month
  • 200 questions/month
  • 200 surveys/month

Free

Free
Included in plan:
  • 200 surveys/month
  • 10 responses/month
  • 10 questions/month

Professional

$49.00
1 user(s) / month
Included in plan:
  • Unlimited questions
  • Unlimited surveys
  • Unlimited responses

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • $19 for 3 users. $59 for 5 users. $129 for 10 users.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • To convert your website visitors into happy paying customers. Increase the ROI on your content, SEO, Adwords and email marketing efforts. Get started now with our forever free plan.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What platforms does this service support?
  • SalesIQ is available in web browser, android and iOS platforms

  • Does this service offer an API?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • It is most commonly used in tandem with all leading CRM and Help Desk Softwares

  • Who are the main user groups of this service?
  • Mid Size Business, Small Business, Entrepreneurs, Startups, Freelancers.
    Supported Countries: Worldwide

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service integrate with any other apps?
  • Zoho SalesIQ offers 'add-ons' across 70+ CMS, ecommerce, and email marketing platforms that help you close more deals while tracking your website visitors in real-time. Use our Developer API to integrate business applications.

Publisher:

Founded:
-
Based in:
London
Employees:
2-10
Likes:
Followers:
103

Publisher:

Founded:
-
Based in:
Prague
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
44k

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses AkioSurvey
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Czech, English
Regional Restrictions:
No restrictions.

Other:

Who uses Zoho SalesIQ
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
Back to top