Compare Feedbackify vs Sprout Social vs Smartsupp

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Crozscore:

69%
what is this?
36%
interest falling

Crozscore:

89%
what is this?
89%
64%
interest rising

Crozscore:

85%
what is this?
87%
41%
interest rising
Feedbackify screenshot Sprout Social screenshot view 2 more Smartsupp screenshot view 2 more

Software Description:

Feedbackify offers an easy-to-use "voice of customer" website feedback solution, which enables companies to engage with their customers at the point of need, in a secure private setting.

It's also a fantastic way for companies to be alerted to problems with their website, which may be stopping customers from completing their goals.

Software Description:

Sprout Social is a social media management platform that allows teams to collaborate and easily publish content across multiple social platforms and networks. Sprout Social also gives users a breakdown of detailed analytics allowing social media managers to track progress and see a return on efforts.

Sprout Social integrates with many other key platforms including Google Analytics, Zendesk, LinkedIn, Twitter, Facebook, Google+, and Uservoice.

Sprout Social’s collaborative platform ensures smarter, faster and more efficient social communications.

Software Description:

Free live chat with visitor recording. Use our Free package with unlimited number of agents forever. Smartsupp increases conversions by up to 500 % (measurable in Google Analytics) and improves customer loyalty. With Smartsupp you see a video with screen, mouse movement and clicks of each visitor. Your customers are on your website right now. Chat with them and see what they do.

Features:

Features:

Features:

Summary:

  • Be the first to know: Protect your brand by being the first to know about problems with your website.

  • Put your site visitors to work: Gather ideas and suggestions from your most valuable asset, your visitors.

  • Improve visitor satisfaction: Measure and improve visitor satisfaction by continuously listening.

Summary:

  • Monitor incoming social media messages.

  • Schedule posts for Twitter, Facebook, Google+ and LinkedIn.

  • Integrate with Zendesk, Google Analytics and UserVoice.

  • Collaborate with team members.

Summary:

  • Answer visitors' questions instantly

  • Improve customer relations

  • Increase conversion rate (impact of Smartsupp on conversion rate is measurable in Google Analytics)

  • Understand behavior of your customers

Pricing:

  • Starting from: $8.00/month
  • Credit card required: N/A
  • FREE : Free forever with unlimited number of agents
    STANDARD : €8 monthly per agent
    PRO : €19 monthly per agent

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
London
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
Chicago
Employees:
201-500
Likes:
75.6k
Followers:
97.3k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.45k
Followers:
203

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Smartsupp
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Languages:
English, French, Spanish, German, Dutch, Italian, Czech, Polish, Hungarian, Russian, Portuguese, Danish, Turkish, Chinese, Norwegian, Romanian
Regional Restrictions:
No restrictions.
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