Compare Feedbackify vs Bornevia vs Sprout Social

More Information More Information More Information

Crozscore:

66%
what is this?
36%
no significant changes

Crozscore:

90%
what is this?
89%
64%
no significant changes
Feedbackify screenshot Bornevia screenshot view 4 more Sprout Social screenshot view 2 more

Software Description:

Feedbackify offers an easy-to-use "voice of customer" website feedback solution, which enables companies to engage with their customers at the point of need, in a secure private setting.

It's also a fantastic way for companies to be alerted to problems with their website, which may be stopping customers from completing their goals.

Software Description:

Bornevia is a simple customer support software designed for teams.

It brings all your customer email, live chat, twitter, and facebook conversations in a shared team inbox. Save more time to deliver more amazing and personal support as a team.

Software Description:

Sprout Social is a social media management platform that allows teams to collaborate and easily publish content across multiple social platforms and networks. Sprout Social also gives users a breakdown of detailed analytics allowing social media managers to track progress and see a return on efforts.

Sprout Social integrates with many other key platforms including Google Analytics, Zendesk, LinkedIn, Twitter, Facebook, Google+, and Uservoice.

Sprout Social’s collaborative platform ensures smarter, faster and more efficient social communications.

Features:

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • API

Features:

Summary:

  • Be the first to know: Protect your brand by being the first to know about problems with your website.

  • Put your site visitors to work: Gather ideas and suggestions from your most valuable asset, your visitors.

  • Improve visitor satisfaction: Measure and improve visitor satisfaction by continuously listening.

Summary:

  • Multichannel dashboard/team inbox for email, chats, twitter, and facebook messages

  • Advanced analytics

  • Canned responses

  • Smart rules

  • Case management

  • Live chat time-based trigger. Greet your visitor with custom messages after staying on your site for a certain period of time.

  • Live chat as a group/team. One customer can be handled by multiple agents in a chat room

  • Smart live chat widget that autoreplies with a lead generation form outside business hours or when agents are all offline

  • Unlimited email mailboxes, twitter accounts, facebook accounts, and chat widgets

  • Developer API

Summary:

  • Monitor incoming social media messages.

  • Schedule posts for Twitter, Facebook, Google+ and LinkedIn.

  • Integrate with Zendesk, Google Analytics and UserVoice.

  • Collaborate with team members.

Pricing:

  • Starting from: $10.00/month
  • Credit card required: No
  • One pricing plan only

FAQs:

    No FAQs associated with this application.

FAQs:

    What platforms does this service support?
  • Web and mobile (Android)

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Coming soon: Slack, Shopify, Wordpress, Magento, Hubspot CRM.

  • What is this service generally used for?
  • Customer service, customer support, technical support, live chat support.

  • Who are the main user groups of this service?
  • Small and modern businesses, Startups, and e-commerce businesses.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Our amazing support team is ready to help and reply within 1 hour within business days and hours.

  • Does this service offer an API?
  • Yes

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
London
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
2013
Based in:
-
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
Chicago
Employees:
201-500
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Bornevia
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
Back to top