Compare Feedbackify vs Qualaroo vs REVE Chat

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Crozscore:

51%
what is this?
38%
interest falling

Crozscore:

77%
what is this?
75%
71%
no significant changes

Crozscore:

72%
what is this?
93%
interest rising
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Software Description:

Feedbackify offers an easy-to-use "voice of customer" website feedback solution, which enables companies to engage with their customers at the point of need, in a secure private setting.

It's also a fantastic way for companies to be alerted to problems with their website, which may be stopping customers from completing their goals.

Software Description:

Qualaroo is a marketing software company that creates solutions to help companies understand and harness web visitor intent to drive more conversions. Our solutions are customizable and adaptive to offer visitors to your website the best possible engagement experience whether they access through a desktop, tablet or mobile device.

With a small snippet of code, Qualaroo makes it possible to target prompts by user behavior, specified needs, demographics, or any other internal data. These prompts can be used to get insights about visitors, influence their behavior, and ultimately turn them into valuable customers.

Software Description:

REVE Chat is a multi-channel cloud based live chat software for offering instant assistance to your website visitors. Businesses can also engage with their customers on social media channels through Facebook and Viber Messaging.

It also offers several advanced features like Voice/Video Chat, Department Management, Auto Triggers, Visitor Analytics and Queuing to provide better customer service and boost sales conversions.

REVE Chat allows your business to fully customize the chat experience to suit your brand and personalize every customer interaction.

Benefits:

  • Improved sales conversions: REVE Chat enables the website visitor to chat with your support representative itself in the website for any kind of assistance. You never know, after that he or she may opt for your service which may increase sales.

  • Live chat in real-time: Real-time live conversation in the website itself can assist your customers with any kind of queries or information regarding your offerings.

  • Reduction in service cost: REVE Chat enables each of your agents to chat with multiple website visitors at one time. Apart from that, total time per interaction is also very less which reduces the necessity of extra agents.

  • Receive valuable customer feedback: It helps you to receive valuable customer feedback during and after the live support sessions which will help your company to focus on the satisfaction and requirements of customers.

  • Improved customer service: It improves the efficiency of your support team to offer real-time support in the same way your customers want.

  • Track your website visitors at ease: REVE Chat enables you to keep track on your website visitors. You can get detailed information about each of your website visitors before initiating the chat session.

Features:

Features:

  • Analytics
  • API
  • Dashboard
  • 360 Degree Feedback
  • Feedback Management
  • Video
  • Video Courses

Features:

  • Multi-User
  • Dashboard
  • Scheduling

Summary:

  • Be the first to know: Protect your brand by being the first to know about problems with your website.

  • Put your site visitors to work: Gather ideas and suggestions from your most valuable asset, your visitors.

  • Improve visitor satisfaction: Measure and improve visitor satisfaction by continuously listening.

Summary:

  • 2 Minute Setup: Get up and running fast.

  • Target Questions: Ask the right visitor the right question, at the right time.

  • Exit Surveys: Trigger a survey as a visitor is about to abandon a shopping cart, download page or any other page on your site.

  • Question Library: Ask the perfect question with our library of best practice questions and surveys.

  • Customize: Add your logo, change the color scheme and make Qualaroo website surveys look like they're a part of your website design.

  • Integrate Qualaroo: With our enterprise plan you can connect Qualaroo to Salesforce, Hubspot, Marketo, Optimizely and more.

Summary:

  • ProActive Chat

  • Chat Monitoring

  • Facebook Chat Integration

  • Voice Call

  • Video Chat

  • Visitor Analytics

Pricing:

  • Starting from: $12.00/month
  • Credit card required: N/A
  • Discounts available for 1 and 2 year subscriptions

Standard

$15.00
1 user(s) / month
Included in plan:
  • ProActive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response

Advanced

$25.00
1 user(s) / month
Included in plan:
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

Publisher:

Founded:
-
Based in:
London
Employees:
2-10
Likes:
Followers:
108

Publisher:

Founded:
2012
Based in:
San Mateo
Employees:
11-50
Likes:
1.02k
Followers:
46.8k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2.57k
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses REVE Chat
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
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