Compare Feedbackify vs Qualaroo vs Bornevia

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Crozscore:

44%
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42%
interest falling

Crozscore:

68%
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61%
72%
interest rising

Crozscore:

35%
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39%
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Software Description:

Feedbackify offers an easy-to-use "voice of customer" website feedback solution, which enables companies to engage with their customers at the point of need, in a secure private setting.

It's also a fantastic way for companies to be alerted to problems with their website, which may be stopping customers from completing their goals.

Software Description:

Qualaroo is a marketing software company that creates solutions to help companies understand and harness web visitor intent to drive more conversions. Our solutions are customizable and adaptive to offer visitors to your website the best possible engagement experience whether they access through a desktop, tablet or mobile device.

With a small snippet of code, Qualaroo makes it possible to target prompts by user behavior, specified needs, demographics, or any other internal data. These prompts can be used to get insights about visitors, influence their behavior, and ultimately turn them into valuable customers.

Software Description:

Bornevia is a simple customer support software designed for teams.

It brings all your customer email, live chat, twitter, and facebook conversations in a shared team inbox. Save more time to deliver more amazing and personal support as a team.

Features:

Features:

  • Analytics
  • API
  • Dashboard
  • 360 Degree Feedback
  • Feedback Management
  • Video
  • Video Courses

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • API

Summary:

  • Be the first to know: Protect your brand by being the first to know about problems with your website.

  • Put your site visitors to work: Gather ideas and suggestions from your most valuable asset, your visitors.

  • Improve visitor satisfaction: Measure and improve visitor satisfaction by continuously listening.

Summary:

  • 2 Minute Setup: Get up and running fast.

  • Target Questions: Ask the right visitor the right question, at the right time.

  • Exit Surveys: Trigger a survey as a visitor is about to abandon a shopping cart, download page or any other page on your site.

  • Question Library: Ask the perfect question with our library of best practice questions and surveys.

  • Customize: Add your logo, change the color scheme and make Qualaroo website surveys look like they're a part of your website design.

  • Integrate Qualaroo: With our enterprise plan you can connect Qualaroo to Salesforce, Hubspot, Marketo, Optimizely and more.

Summary:

  • Multichannel dashboard/team inbox for email, chats, twitter, and facebook messages

  • Advanced analytics

  • Canned responses

  • Smart rules

  • Case management

  • Live chat time-based trigger. Greet your visitor with custom messages after staying on your site for a certain period of time.

  • Live chat as a group/team. One customer can be handled by multiple agents in a chat room

  • Smart live chat widget that autoreplies with a lead generation form outside business hours or when agents are all offline

  • Unlimited email mailboxes, twitter accounts, facebook accounts, and chat widgets

  • Developer API

Pricing:

  • Starting from: $10.00/month
  • Credit card required: No
  • One pricing plan only

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    What platforms does this service support? (e.g. native mobile apps)
  • Web and mobile (Android)

  • Does this service offer multi-user capability? (e.g. teams)
  • Yes

  • Does this service integrate with any other apps?
  • Coming soon: Slack, Shopify, Wordpress, Magento, Hubspot CRM.

  • What is this service generally used for?
  • Customer service, customer support, technical support, live chat support.

  • Who are the main user groups of this service?
  • Small and modern businesses, Startups, and e-commerce businesses.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Our amazing support team is ready to help and reply within 1 hour within business days and hours.

  • Does this service offer an API?
  • Yes

Publisher:

Founded:
-
Based in:
London
Employees:
2-10
Likes:
Followers:
107

Publisher:

Founded:
2012
Based in:
San Mateo
Employees:
11-50
Likes:
1.04k
Followers:
46.9k

Publisher:

Founded:
2013
Based in:
-
Employees:
2-10
Likes:
3.95k
Followers:
550

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Bornevia
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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