Compare Feedbackify vs ProProfs Chat vs Taskworld

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Crozscore:

66%
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35%
interest falling

Crozscore:

85%
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75%
54%
no significant changes

Crozscore:

88%
what is this?
87%
42%
interest rising
Feedbackify screenshot ProProfs Chat screenshot view 4 more Taskworld screenshot view 3 more

Software Description:

Feedbackify offers an easy-to-use "voice of customer" website feedback solution, which enables companies to engage with their customers at the point of need, in a secure private setting.

It's also a fantastic way for companies to be alerted to problems with their website, which may be stopping customers from completing their goals.

Software Description:

ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products & services and assure your customers that they are around anytime they need you. ProProfs Chat will help your support teams reduce tickets, improve customer response time and satisfaction, and ultimately increase sales and ROI.

The tool is most suitable for personalizing the shopping experience of your customers by displaying them right offers and providing them help wherever needed, which will help you to strengthen sales.

Furthermore, this chatting platform allows the support executives to send proactive chat invitations to the website visitors and guide them through the sales process.

Key features:

  • Emoticons
  • Customize Logos and Colors
  • Chat Ratings and Surveys
  • Proactive Chats
  • Chat History
  • File Transfer
  • Canned Responses
  • Multiple Operators
  • Chat Monitoring
  • Chat Routing
  • Social Media Integration
  • Co-Browsing

Software Description:

Taskworld is a project management application for teams to work together. Assign work, set due dates, track progress and ensure that no task falls through the cracks.

Taskworld's performance dashboard gives you actionable insights about the performance and workload of all your team mates. Its built in instant messaging makes sure that you don't need to pay separately for an enterprise messaging system.

Trusted by thousands of teams in 80 countries, Taskworld works well with teams of all sizes across various industries. If you are a results oriented manager with a team that wants to improve continuously, Taskworld is for you.

Features:

Features:

  • Call Tracking
  • Third-Party Plugins/Add-Ons
  • Chat
  • Dashboard
  • Customer Management

Features:

  • Analytics
  • Google Apps Integration
  • API
  • Data Import
  • Email Integration
  • Multi-User
  • Task Scheduling/Tracking
  • Notifications
  • Project Management
  • Chat
  • Calendar Management
  • Scheduling
  • Contact Sharing
  • Contact Management
  • Dashboard
  • Data Visualization
  • File Transfer
  • File Sharing
  • History/Version Control

Summary:

  • Be the first to know: Protect your brand by being the first to know about problems with your website.

  • Put your site visitors to work: Gather ideas and suggestions from your most valuable asset, your visitors.

  • Improve visitor satisfaction: Measure and improve visitor satisfaction by continuously listening.

Summary:

    No key features associated with this application.

Summary:

  • Visual boards for agile/kanban methodology

  • Direct messages and public/private channels

  • Powerful task management with reminders, smart tags, checklists and recurring tasks

  • File management with unlimited storage

  • Tasks by email (email integration)

  • Interactive calendar (integration with Google calendar, Outlook and OS X calendar

  • Performance dashboard with advanced filters

  • Project metrics with burn-down/up charts

  • Task points (workload management)

  • Organization directory (people page)

BRONZE

$9.99
1 user(s) / month
Included in plan:
  • Unlimited Chats
  • Web /Mobile / Desktop App
  • Chat History (3 months)
  • Visitor Tracking
  • Ticketing

GOLD

$39.95
3 user(s) / month
Included in plan:
  • All Silver Plus
  • Multiple Operators
  • Departments & Groups
  • Supervise Chats
  • 3 Domains
  • Chat Routing
  • Advanced Integrations
  • Reports
  • White Label
  • Multiple Languages
  • Snapshots & Cobrowsing
  • Knowledgebase
  • Chat History(1 Year)
  • Escalations & Transfer
  • Tickets
  • Call Back

SILVER

$19.95
2 user(s) / month
Included in plan:
  • All Bronze Plus
  • Customize Logos & Colors
  • Ratings & Surveys
  • Proactive Chats & Triggers
  • 1 Domain
  • Chat History(6 Months)
  • File Transfer
  • Canned Responses

ENTERPRISE

$50.00
unlimited user(s) / month
Included in plan:
  • All Gold Plus
  • Advanced Customization
  • Roles & Permissions
  • Supervisor Dashboard
  • Unlimited Domains
  • Advanced Surveys
  • Premium Integrations
  • Knowledgebase Enterprise
  • Access Reports via API
  • Customization Service
  • Audit & Admin Controls
  • SLA & Custom License
  • Vault
  • Enterprise Reporting
  • Onboarding & Success Manager
  • 24/7 Support

Pricing:

  • Starting from: $4.99/month
  • Credit card required: N/A
  • Business Plan
    Includes:

    • Unlimited Projects
    • One Workspace
    • Real-time Enterprise Messaging
    • List & Kanban Views
    • Create Tasks By Email
    • High-res Image Previews
    • Project Groups
    • Reminders
    • Advanced Filters
    • Analytics and Overview
    • Unlimited Storage
    • Email Support
    • All Data is 128 Bit SSL Encrypted
    • Dedicated Customer Success Agent

    Pricing starts from $5 per user per month (billed annually)

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • Does this service integrate with any other apps?
  • ProProfs Chat can be integrated with numerous other apps. Here is a list of the applications that integrate seamlessly with it:

    CRM tools: Salesforce, Highrise, Zoho, Sugar CRM, Infusionsoft, FogBugz, MS Dynamics 365 and Nutshell.

    CMS tools: DotNetNuke, Drupal, WordPress Joomla, Light CMS, Kentico and WHMCS

    e-commerce tools: 3dCart, Magento, Shopify, Volusion, Xcart, Zencart, Big commerce, core commerce, Prestashop, Opencart, SparkPay, csCart and oscommerce.

    email marketing tools: Mailchimp, iContact, Active campaign and Get response.

    Help Desk tools: Zendesk, Desk.com

    Social media tools: Facebook

  • What are some applications this service is commonly used in tandem with?
  • ProProfs Chat's potential goes beyond measures. As it is a customer support tool, it can be used in tandem with sales tool and other customer support tools.

  • What platforms does this service support?
  • ProProfs Chat is a web based tool. However, it does have desktop and mobile apps for iOS, Windows and Android.

  • What is this service generally used for?
  • ProProfs Chat can be used for interacting with visitors, monitoring onsite behavior, capturing leads and offer customer support to existing customers.

  • Who are the main user groups of this service?
  • ProProfs Chat is a tool to increase visitor engagement for any business. Whether it is an ecommerce website or a service provider. The benefits of ProProfs Chat can be reaped by any online business. It is responsible to offer a platform where a business can reach out to visitors, monitor their behavior, generate leads and much more.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
London
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
5.33k

Publisher:

Founded:
-
Based in:
Bangkok
Employees:
51-200
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses ProProfs Chat
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
United States

Other:

Who uses Taskworld
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, Chinese, German, Portuguese, Japanese, Italian, Thai, French, English, Korean, Indonesian
Regional Restrictions:
No restrictions.
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