Compare Feedbackify vs Nicereply vs Blink Surveys

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Crozscore:

44%
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42%
interest falling

Crozscore:

80%
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88%
51%
interest rising

Crozscore:

29%
what is this?
Feedbackify screenshot Nicereply screenshot view 4 more Blink Surveys screenshot

Software Description:

Feedbackify offers an easy-to-use "voice of customer" website feedback solution, which enables companies to engage with their customers at the point of need, in a secure private setting.

It's also a fantastic way for companies to be alerted to problems with their website, which may be stopping customers from completing their goals.

Software Description:

Nicereply is a service that allows businesses to turn their email communication into a customer satisfaction and feedback center. It is an easy-to-use customer service app that allows your customers to rate and comment on emails from you.
It allows to use the constant feedback on user's emails to focus on what is important – their customers. Allow employees to check how they are rated compared to their peers and identify your top support agents.
Nicereply’s rating system is both flexible and powerful, and offers easy integration into virtually any ticketing system.

Software Description:

Businesses can design and create their own surveys on our SaaS platform. These planar surveys (one screen) are based on keywords that are characteristics of the product or service for which the business wants to collect data.

Our system provides a unique URL for your survey must be completed in 20 seconds. Our system captures the click sequence for the keywords that are clicked and then slices and dices the data to provide the client with visualizations and analysis in real time.

Features:

Features:

Features:

Summary:

  • Be the first to know: Protect your brand by being the first to know about problems with your website.

  • Put your site visitors to work: Gather ideas and suggestions from your most valuable asset, your visitors.

  • Improve visitor satisfaction: Measure and improve visitor satisfaction by continuously listening.

Summary:

  • Analytics & Insights: Dashboard built for customer service managers. All important stats in one place.

  • Real-time customer feedback: Keep track with customer ratings of CSAT, NPS or CES. Rating feed shows you how customers feel about your service today.

  • Surveys Design: Customize rating survey according to your company branding and local language. Or even use API to build it from the scratch.

  • Integrates with help desk or CRM: Enhance your Desk, Zendesk, Salesforce or other system. Start tracking the quality of your customer service and let your business grow with the support of happy customers.

Summary:

  • Planar surveys completed in 20 seconds

  • Single screen to edit surveys

Pricing:

  • Credit card required: N/A
  • Starter: $19/month for 5 users.
    Pro: $49/month for 25 users.
    Business: $99/month for 75 users.
    Enterprise: price on request, more than 75 users.
    30-day trial period for any pricing plan.

Pricing:

  • Starting from: $49.00/month
  • Credit card required: N/A
  • Plans based on the number of responses per survey. A sales rep is assigned for each account.
    $20 for the first 100 responses
    $500 for unlimited responses.
    Monthly subscription of $49

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Users of this service are businesses of all sizes.

  • What is this service generally used for?
  • It is used as a customer satisfaction survey software.

  • What platforms does this service support? (e.g. native mobile apps)
  • Platfoms supported: Windows; Mac; Android; iPhone/iPad.

  • What are some applications this service is commonly used in tandem with?
  • It is used together with various virtual ticketing and help desk systems.

  • Does this service integrate with any other apps?
  • It integrates with: Salesforce, Zendesk, Desk.com, HelpScout, Live Agent, Kayako and others.

  • Does this service offer an API?
  • It offers detailed API.

  • Does this service offer guides, tutorials and or customer support?
  • They offer online support and FAQ section.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
London
Employees:
2-10
Likes:
Followers:
107

Publisher:

Founded:
2010
Based in:
Bratislava
Employees:
2-10
Likes:
666
Followers:

Publisher:

Founded:
2014
Based in:
-
Employees:
2-10
Likes:
939
Followers:
31

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Blink Surveys
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Spanish, French, German, English
Regional Restrictions:
No restrictions.
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