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Software Description:
Feedbackify offers an easy-to-use "voice of customer" website feedback solution, which enables companies to engage with their customers at the point of need, in a secure private setting.
It's also a fantastic way for companies to be alerted to problems with their website, which may be stopping customers from completing their goals.
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Software Description:
Informizely is a SaaS service for capturing visitor intent, discovering persuasive hooks, and taking down UX barriers.
Through beautiful non-obtrusive surveys, feedback is captured. Survey responses are available in real-time and can be analyzed, filtered, sorted and downloaded.
Using the amazing targeting capabilities Insitez provides, survey conversion rates of 20%~70% can be realized.
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Software Description:
Bornevia is a simple customer support software designed for teams.
It brings all your customer email, live chat, twitter, and facebook conversations in a shared team inbox. Save more time to deliver more amazing and personal support as a team.
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Features:
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Features:
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Net Promoter Score
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API
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Data Visualization
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Analytics
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Dashboard
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Feedback Management
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Features:
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Chat
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Customer Management
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Email Integration
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Social-Media Integration
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API
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Summary:
Be the first to know: Protect your brand by being the first to know about problems with your website.
Put your site visitors to work: Gather ideas and suggestions from your most valuable asset, your visitors.
Improve visitor satisfaction: Measure and improve visitor satisfaction by continuously listening.
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Summary:
Interactive text analysis for open-ended questions
Built-in analysis, filter tools, reporting, sorting and downloading of results
Customizable styling and positioning, with amazing targeting capabilities
Full integration with Google Analytics & Publication via Google Tag Manager
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Summary:
Multichannel dashboard/team inbox for email, chats, twitter, and facebook messages
Advanced analytics
Canned responses
Smart rules
Case management
Live chat time-based trigger. Greet your visitor with custom messages after staying on your site for a certain period of time.
Live chat as a group/team. One customer can be handled by multiple agents in a chat room
Smart live chat widget that autoreplies with a lead generation form outside business hours or when agents are all offline
Unlimited email mailboxes, twitter accounts, facebook accounts, and chat widgets
Developer API
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Pricing:
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Pricing:
- Starting from: $10.00/month
- Credit card required: No
One pricing plan only
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FAQs:
No FAQs associated with this application.
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FAQs:
Who are the main user groups of this service?
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Web analysts, online marketing managers, UX professionals and product managers
What is this service generally used for?
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Conversion Rate Optimization (CRO), understanding visitor intent, understanding leave intent and UX improvements
What platforms does this service support?
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Web and mobile-web based applications
What are some applications this service is commonly used in tandem with?
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Google Analytics, Adobe Analytics, Google Tag Manager, Unbounce, ClickTale, CrazyEgg, Inspectlet, Optimizely and Visual Website Optimizer
Does this service integrate with any other apps?
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Yes. Google Analytics, Google Tag Manager and Unbounce
Does this service offer an API?
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Yes: REST Reporting API, Widget API and Javascript API
Does this service offer multi-user capability (e.g. teams)?
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Yes. The professional plan comes with 3 user accounts. This can be expanded to more users
Does this service offer guides, tutorials and or customer support?
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Yes. Both support via email and phone. On-site FAQs.
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FAQs:
What platforms does this service support?
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Web and mobile (Android)
Does this service offer multi-user capability (e.g. teams)?
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Yes
Does this service integrate with any other apps?
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Coming soon: Slack, Shopify, Wordpress, Magento, Hubspot CRM.
What is this service generally used for?
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Customer service, customer support, technical support, live chat support.
Who are the main user groups of this service?
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Small and modern businesses, Startups, and e-commerce businesses.
Does this service offer guides, tutorials and or customer support?
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Yes. Our amazing support team is ready to help and reply within 1 hour within business days and hours.
Does this service offer an API?
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Yes
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Publisher:
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Publisher:
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Publisher:
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Other:
Regional Restrictions:
No restrictions.
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Other:
Who uses Informizely
- Startups
- SMEs
- Agencies
- Enterprises
Desktop Platforms:
Languages:
Danish, German, English, Finnish, French, Italian, Dutch, Norwegian, Polish, Portuguese, Spanish, Swedish
Regional Restrictions:
No restrictions.
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Other:
Who uses Bornevia
- Startups
- SMEs
- Agencies
- Enterprises
Desktop Platforms:
Mobile Platforms:
Languages:
English
Regional Restrictions:
No restrictions.
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