Compare Feedbackify vs Examinare vs Freshchat

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Crozscore:

67%
what is this?
36%
interest falling

Crozscore:

60%
what is this?
25%
interest falling

Crozscore:

66%
what is this?
100%
25%
interest falling
Feedbackify screenshot Examinare screenshot view 3 more Freshchat screenshot view 5 more

Software Description:

Feedbackify offers an easy-to-use "voice of customer" website feedback solution, which enables companies to engage with their customers at the point of need, in a secure private setting.

It's also a fantastic way for companies to be alerted to problems with their website, which may be stopping customers from completing their goals.

Software Description:

Examinare Survey Tool makes it easy for you to create and administer surveys, whether online or on-site. The system also generates reports automatically, giving you a detailed analysis of your survey results based on your specifications and survey responses. Simply put, Examinare Survey Tool is an ideal application for businesses, researchers, product developers, and more.

Examinare Survey Tool helps you build and conduct questionnaires, polls, investigative projects, and surveys via phone. The application supports various channels of communication to help users’ survey materials reach their intended audience. Reporting and analysis of results are fast, easy, and very detailed.

On top of that, surveys can be translated into more than 25 languages, which is perfect for local surveys in multiple regions. Aside from supporting left-to-right languages (English, Chinese, French, etc.), Examinare Survey Tool is also compatible with a number of left-to-right languages, such as Arabic.

Examinare Survey Tool offers a powerful API and delivers comprehensive support for the developers who would like to implement survey/customer feedback control solutions by themselves. Security is of paramount concern. Examinare’s cloud servers are hosted mainly in Sweden on a military-standard platforms. Customer information remans private and security protocols include 24/7/365 round-the-clock checks on all their servers with backups are made every hour.

Software Description:

Freshchat is a live chat product exclusively for small teams. It helps businesses to do one thing and do it really well — convert website visitors into customers.

In addition to the typical live chat features that are available in the market, Freshchat differentiates itself by providing:

  1. Interactive widget: Freshchat has a new interactive widget that allows you to converse with your visitors even while you are collecting all the information you need to personalize your pitch. No more old school forms, yet you can collect more than just an email address. The Freshchat widget is completely customizable and comes with different interaction flows right out of the box for both when you are available and away.

  2. Complete context and history: Have to search for context and history between different tabs for a specific visitor? Freshchat allows you to access your complete history with a visitor right during the chat without having to switch tabs. Where the visitor has come from, what they are looking at in your website, how they landed on your website — all of the information is provided upfront.

  3. Easy way to manage visitors: Freshchat keeps a record of all the people you’ve connected with. People are sorted as visitors, prospects, or customers depending on where they are in your sales funnel. You can easily mark someone as a customer so that they stand out from your visitors and prospects the next time they’re on your website.

Features:

Features:

  • Marketing Automation
  • Notifications
  • Scheduling
  • Dashboard
  • Contact Management
  • API
  • Email Integration
  • Data Export
  • Data Import
  • Multi-User
  • Data Visualization
  • External Integrations

Features:

  • Chat
  • Marketing Automation
  • History/Version Control
  • Multi-User
  • Notifications
  • File Sharing
  • File Transfer
  • Lead Management
  • Customer Management
  • Dashboard
  • Lead Scoring
  • Batch Permissions & Access
  • Audience Targeting
  • Contact Management
  • Referral Tracking
  • Third-Party Plugins/Add-Ons

Summary:

  • Be the first to know: Protect your brand by being the first to know about problems with your website.

  • Put your site visitors to work: Gather ideas and suggestions from your most valuable asset, your visitors.

  • Improve visitor satisfaction: Measure and improve visitor satisfaction by continuously listening.

Summary:

    No key features associated with this application.

Summary:

  • Free live chat software

  • Real time engagement software for websites

  • Live chat software from Freshdesk

  • Proactive chat for websites

  • Live chat for small teams

  • Live chat for startups

  • Live chat tool for increased sales

  • Live chat software for customer support

  • Live chat software for more leads from website

  • Live chat software for engagement and sales

Business+

$42.00
1 user(s) / month
Included in plan:
  • Testrun for 7 days
  • Unlimited Answers, Polls & Recipients
  • 3 Surveys (Published Simultaneously)
  • Templates
  • Email Support
  • Live Chat Support
  • Phone Support

UNLIMITED

$93.00
1 user(s) / month
Included in plan:
  • Testrun for 7 days
  • Unlimited Answers, Polls & Recipients
  • Unlimited amount of Surveys
  • Templates
  • Phone Surveys
  • Email Support
  • Live Chat Support
  • Phone Support
  • Examinare modules & Integrations
  • Personal Contact Support

STUDENT VERSION

$11.00
1 user(s) / month
Included in plan:
  • Unlimited Answers & Recipients
  • 2 Surveys (Published Simultaneously)
  • Templates
  • Email Support
  • Live Chat Support

Blossom

$15.00
1 user(s) / month
Included in plan:
  • Targeted Messages
  • Mobile Friendly
  • Line Visitor Activity
  • Unlimited Chat History
  • Live Visitor Activity
  • Customisable Widget
  • Interactive Widget

Sprout

Free
Included in plan:
  • CRM Integration
  • Free upto 3 agents
  • Visitor Profiles

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • Examinare system is fully functional by API connection. Developers can use Examinare API to automate Survey Invites, get data about recipients or get votes both in individual view or with demographics attached.
    Examinare API can also be used to control phone surveys distribution and Magic Polls™.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Online user manual, video tutorials, support by chat, email and phone is available in Examinare.

  • Does this service integrate with any other apps?
  • Examinare Survey Tool has a powerful API which lets to create any integrations needed. The shortlist of ready-made integrations includes the ones for:
    Dropbox
    Zendesk
    Mailchimp
    Prestashop
    Shopify
    WooCommerce
    Twilio
    Fortnox

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes. Examinare's price plans variability is very rich.

  • What platforms does this service support?
  • Examinare is a web service that is why it supports any platform that has access to the internet.

  • Who are the main user groups of this service?
  • Examinare Survey Tool is an ideal application for sales and marketing professionals, product researchers, and other users looking for a data mining product to quickly create and conduct surveys both on the web and in the field. It helps businesses gather feedback from their consumers as well as determine the direct connection to their customers’ likes and dislikes.

  • What is this service generally used for?
  • Examinare Survey Tool is used for creation of:
    online surveys
    polls
    questionnaires
    phone surveys
    other kinds of investigation projects.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • CRM, 3rd Party Plugins

  • What is this service generally used for?
  • Live Chat with the Website Visitors

  • Does this service offer an API?
  • No

  • What platforms does this service support?
  • All Mobile and WebApp Platforms

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Who are the main user groups of this service?
  • SMBs, SMEs, Startups, E-Commerce Websites.

Publisher:

Founded:
-
Based in:
London
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
314
Followers:
4.69k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
5.19k

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Examinare
  • Personal
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Swedish, Russian, Ukrainian, Arabic, German, Italian, Norwegian, Danish, Finnish, Dutch, Spanish, Thai, Japanese, Chinese, Portuguese, Hindi, Polish, Hebrew, Greek, Macedonian, Icelandic, Lithuanian
Regional Restrictions:
No restrictions.

Other:

Who uses Freshchat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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