Compare Feedbackify vs AkioSurvey vs REVE Chat

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Crozscore:

69%
what is this?
36%
interest falling

Crozscore:

85%
what is this?
87%
33%
no significant changes
Feedbackify screenshot AkioSurvey screenshot REVE Chat screenshot view 5 more

Software Description:

Feedbackify offers an easy-to-use "voice of customer" website feedback solution, which enables companies to engage with their customers at the point of need, in a secure private setting.

It's also a fantastic way for companies to be alerted to problems with their website, which may be stopping customers from completing their goals.

Software Description:

AkioSurvey is online survey tool. AkioSurvey has a broad range of uses. The most common use case is for organizing and evaluating online customer satisfaction surveys. A popular use case is also running online employee satisfaction surveys. Other common use cases are conducting online market research, performing online patient satisfaction surveys, getting to know your employee’s opinion on a certain topic, doing 360 degree surveys to evaluate employee’s performance, helping teams with decision making, make a quick poll to collect available options, get feedback about recent changes in your organization and evaluate student’s satisfaction with subjects and teachers.

AkioSurvey makes creating online surveys very simple task thanks to its intuitive survey maker component. It offers 14 survey question types (including subtypes). The online poll question types include multiple choice, essay box, text box, date and/or time, address, matrix of choices, rating scale, informative image and informative text. Questions are inserted into online poll pages. Survey questions can be made mandatory. These mandatory questions will be marked with red star. It is very simple to copy, move or delete page or question. Pages can be also broken at selected point to create two pages containing corresponding questions from the original page.

Online surveys can be color themed to the taste of the survey creator. 10 predefined poll themes are available. Other themes can be created by the survey owner. The theme designer allows the survey creator to set font sizes and colors for all response text elements. Themes can be used created once and used for multiple online polls.

Online polls can also display the logo of the survey creator. This survey logo can then be used for multiple survey instances. AkioSurvey supports logo transparency.

Online survey distribution can be done via multiple channels. Most often used is sharing by web link. Other distribution options of online poll are sending the survey link in an email. There is also option to embed the online poll into your own page. Very popular is also survey sharing on social media. AkioSurvey also offers options to identify survey respondents by sending them individually assigned links. Each link has to have assigned name. This name can be name of customer, name of company, email, Skype identificator or others. It is possible to view if response was already received for particular identifier and to review it.

Survey response review analysis is logically divided to two parts – individual survey response review and survey summary. Individual online survey responses can be exported into XLS, CSV and PDF formats. Response summary represents received responses in graph multiple aggregated graphical representations. Available graphical representations vary depending on the online poll question type. The representations include vertical bar chart, horizontal bar chart, stacked vertical chart, stacked horizontal chart, donut chart, pie chart, line graph and area chart. Response summary can be exported into XLS, CSV and PDF formats.

With this approach customer can create, distribute, run and analyze an online survey without having the need to purchase the permanent software license or hardware. The payment for AkioSurvey application is based on a monthly fee. AkioSurvey offers 3 packages which vary in maximum count of surveys, questions and responses. The packages also vary in the features that is available in them.

Custom redirect after survey completion, no ads on the survey response page, password protection, response count limit, email customer support, custom survey link, custom color themes and response exports are available only for the paid packages.

Respondent identification, brand logo in the survey header and deactivation of AkioSurvey label in the footer is available only in the Professional package.

Payments for the service can be done using PayPal. AkioSurvey creates invoice for the customer’s convenience.

Software Description:

REVE Chat is a multi-channel cloud based live chat software that provides instant assistance to your website visitors for better customer service and boost sales conversions. Businesses can instantly engage with their customers across various channels such as Website live chat, Voice/ Video Chat, Facebook Messenger, Viber, Mobile apps (Android, iOS) using a single platform.

REVE Chat also has advanced features such as Screen sharing and co-browsing, Department Management, Auto Triggers, Visitor Analytics, Queuing, fully customizable chat banner and more to personalize every customer interaction across multiple channels.

Features:

Features:

  • Contact Management
  • Data Export
  • Data Visualization

Features:

  • Click-to-Dial
  • Email Integration
  • Third-Party Plugins/Add-Ons
  • Marketing Automation
  • Notifications
  • External Integrations
  • Chat
  • API
  • Multi-User
  • Dashboard
  • Scheduling

Summary:

  • Be the first to know: Protect your brand by being the first to know about problems with your website.

  • Put your site visitors to work: Gather ideas and suggestions from your most valuable asset, your visitors.

  • Improve visitor satisfaction: Measure and improve visitor satisfaction by continuously listening.

Summary:

  • Easy to use. Intuitive. Affordable.

Summary:

  • Facebook Chat Integration

  • Voice Call

  • Video Chat

  • Viber Messaging

  • Screen Sharing

  • Visitor/IP Banning

  • Email Forwarding

  • ProActive Chat

  • Chat Monitoring

  • Visitor Analytics

Standard

$29.00
1 user(s) / month
Included in plan:
  • 2000 responses/month
  • 200 questions/month
  • 200 surveys/month

Free

Free
Included in plan:
  • 200 surveys/month
  • 10 responses/month
  • 10 questions/month

Professional

$49.00
1 user(s) / month
Included in plan:
  • Unlimited questions
  • Unlimited surveys
  • Unlimited responses

Pricing:

  • Starting from: $12.00/month
  • Credit card required: N/A
  • Discounts available for 1 and 2 year subscriptions

Standard

$15.00
1 user(s) / month
Included in plan:
  • ProActive Chat
  • Chat Monitoring
  • Online Visitor Tracking
  • Canned Response

Advanced

$25.00
1 user(s) / month
Included in plan:
  • Live Video Chat
  • Live Voice Call
  • Queuing
  • Advanced Reporting
  • Chat Banner Customization

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

Publisher:

Founded:
-
Based in:
London
Employees:
2-10
Likes:
Followers:
103

Publisher:

Founded:
-
Based in:
Prague
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Singapore
Employees:
11-50
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses AkioSurvey
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English, Czech
Regional Restrictions:
No restrictions.

Other:

Who uses REVE Chat
  • Freelance
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • Android
Languages:
Arabic, Turkish, Spanish, Chinese, Japanese, Korean, Russian, Portuguese, French, English
Regional Restrictions:
No restrictions.
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