Compare Faveo Helpdesk vs Vision Helpdesk

Faveo Helpdesk 0 Support & Helpdesk	Vision Helpdesk 82 Support & Helpdesk
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Crozscore 80% what is this? Press Buzz: 45% User Trend: interest falling	Crozscore 90% what is this? User Happiness: 92% Press Buzz: 39% User Trend: interest falling
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About Faveo Helpdesk Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support. The word Faveo comes from Latin which means to be favourable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship. The company is driven with passion of providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions. Faveo has been integrated with various platforms and every month there is 1 to 2 update releases with new features & platform integration. Faveo can also be customised according to requirement and we do undertake such request.	About Vision Helpdesk Vision Helpdesk offers four customer service tools. 1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone, and more at one central place. 2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies. 3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management. 4) Live Chat Software - A secure, real-time multi-company live chat messaging platform that improves customer engagement by helping sales teams to convert website visitors into paying customers. Further, It also enhances customer support team productivity by giving them the ability to deliver quick and reliable support.
Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum	Features Analytics API Batch Permissions & Access Chat Contact Management Contact Sharing CRM Integration Customer Management Dashboard Data Export Data Import Data Visualization Email Integration External Integrations Lead Management Lead Scoring Multi-User Notifications Scheduling Third-Party Plugins/Add-Ons Real-time Alerts Workflow Management Self-service Portal Ticket Management Instant Chat Integration Social Media Integration Call Integration Knowledge Base Support Forum
Summary No key features associated with this application.	Summary Multi Channel Help Desk Multi Brand Help Desk Ticket Billing Task Management Help Desk Gamification and more.. Workflow Management SLA and Escalation Incident Management Knowledgebase Management Live Chat Software
Pricing Starting from: $37.00/month Credit card required: N/A Faveo Helpdesk is available in three flavors Community edition Pro Edition Service Desk Community Free Pro $449.00 unlimited user(s) / year
FAQs Does this service integrate with any other apps? Yes we have various plugins integration available for different platforms Does this service offer an API? Yes, we have API's Does this service offer multi-user capability (e.g. teams)? Team, Department options avilable What are some applications this service is commonly used in tandem with? Reseller Club Exotel Envato Podio LDAP What platforms does this service support? Web Android iOS coming soon What is this service generally used for? Pre Sales(Enquiry Management) & Post Sales(Issue Management) Does this service offer guides, tutorials and or customer support? Customer support and tutorials available. Who are the main user groups of this service? Faveo is industry agonist, mainly SME's are target audience.	FAQs What are some applications this service is commonly used in tandem with? Social media: Facebook, Twitter, LinkedIn Live chat: Userlike, Livechat Inc, Com100, Livezilla Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting VOIP: Twillio CMS: Joomla, WordPress, Drupal Payment gateways: Paypal and Authorize.net Billing software: WHMCS, Hostbill, Freshbooks Email: Google Hosted emails, Exchange Servers and more Does this service offer multi-user capability (e.g. teams)? YES Does this service offer guides, tutorials and or customer support? YES Who are the main user groups of this service? Any business that wish to offer customer service support. Does this service integrate with any other apps? Vision Helpdesk integrates with several 3rd party apps Does this service offer an API? YES What platforms does this service support? Web Based Software and Mobile apps like IOS, Windows Phone and Android App What is this service generally used for? Managing customer support Managing IT support Task management
Vendor Information Founded: - Based in: - Employees: - Likes: Followers: 1.02k	Vendor Information Founded: - Based in: Nasik Employees: - Likes: Followers: 1.46k
Other Who uses Faveo Helpdesk Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: Android Languages: English, German, Italian Regional Restrictions: No restrictions.	Other Who uses Vision Helpdesk Freelance Startups SMEs Agencies Enterprises Desktop Platforms: Web App Mobile Platforms: iOS Android WinPhone Languages: English, Dutch, Spanish, Russian, Portuguese, Polish, French, Turkish, Italian Regional Restrictions: No restrictions.