Compare Falcon.io vs BookSteam vs Brand24

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Crozscore:

85%
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95%
40%
interest rising

Crozscore:

87%
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95%
39%
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Crozscore:

83%
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87%
49%
interest rising
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Software Description:

Falcon.io provides a SaaS platform for social media marketing and customer experience management. The platform features tools for social listening, engagement, content marketing, analytics and managing audience data. It enables marketers to deliver more personalized brand experiences across touchpoints based on enriched customer profiles. The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services.

Software Description:

BookSteam is a cloud-based booking software. Free up your time and let BookSteam handle all of your scheduling needs. Enable your clients to manage their appointments, workshops and classes online all by themselves, 24/7.

Growing businesses in industries ranging from health clubs to law firms use BookSteam to mobilize, promote and manage their complex schedules. BookSteam is helping businesses around the world to become more profitable and more competitive where slight advantage is everything.

Check your online calendar from anywhere and make appointments on the go!

Software Description:

Brand24 provides a simple solution that allows you to both track and engage in online conversations relevant to your business. Brand24 gives you instant access to mentions about your brand across the web, from social networks to influential publishers. React and engage quickly to real-time comments made about your brand. Follow-up on positive comments from your brand ambassadors, or respond to a dissatisfied customer before the story gets ahead of you. 80% of consumers do research or ask online before making a buying decision. Brand24 gives you the listening tools to find these leads, identify where to promote products and find customers before they find you.

Features:

  • Multi-User
  • Data Export
  • Multi-Account
  • API
  • Data Visualization
  • Social-Media Integration
  • Keyword Tracking
  • Audience Targeting
  • Social Media Monitoring
  • Calendar Management
  • Scheduling

Features:

  • Contact Management
  • Customer Management
  • Data Import
  • Email Integration
  • Multi-User
  • Data Export
  • Google Apps Integration
  • Calendar Management
  • Notifications
  • Payment Processor
  • Scheduling

Features:

Summary:

  • Manage all channels on one platform

  • Schedule and publish in the Editorial Calendar

  • Social media monitoring with 4.8 million online sources

  • Collate all customer interactions in individual profiles

  • Aggregate customer profiles for targeting

  • Single inbox for all customer engagement

  • Create responsive web pages

  • Priority algorithm ranks incoming messages

  • Mobile friendly content previewing

  • Dedicated support and consultancy services

Summary:

  • Multiple Locations. Perfect for businesses who have multiple offices, clients can choose which location is closer to them at the time of the booking.

  • Client Payments. Accept deposits or full payments from clients at the time of the booking or just keep card on file. Reduces no-shows by 80%!

  • Client Reviews. Collect client feedback about the recent events.

  • Client Reminders. Clients receive email or SMS reminders so they will never forget their scheduled appointment.

Summary:

  • Real-time Internet Monitoring

  • Influencer Analysis

  • Sentiment Analysis

  • Collaborative Work & Report Generation

  • Competitor Knowledge

  • Mobile App for iOS/Android

Pricing:

  • Credit card required: No
  • Falcon.io offers three service packages to suit company size and social needs: Starter, Pro, and Premium. Because we tailor our pricing and services packages to each case, these offers may vary depending on the different services and support levels.

Large

$69.95
50 user(s) / month
Included in plan:
  • All

Medium

$39.95
10 user(s) / month
Included in plan:
  • All

Small

$29.95
5 user(s) / month
Included in plan:
  • All

Solo

$19.95
1 user(s) / month
Included in plan:
  • All

Pricing:

  • Starting from: $49.00/month
  • Credit card required: No
  • Plus: $49 per month
    Premium: $99 per month
    Max: $349 per month

FAQs:

    Who are the main user groups of this service?
  • Medium-sized and enterprise companies across a broad array of industries.

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • What are some applications this service is commonly used in tandem with?
  • Google Analytics, Zendesk, Facebook Ads Manager, Salesforce

  • Does this service integrate with any other apps?
  • Google Analytics, Zendesk, Facebook Ads Manager, Salesforce

  • What platforms does this service support?
  • Native mobile apps.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • What is this service generally used for?
  • Social media management and marketing, customer data management.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • We monitor over 30,000 brands and products. Including companies like Intel, Panasonic, IKEA, Vichy, Air France, GlaxoSmithKleine and Samsung. Apart from brands themselves, our second largest customer group are all types of agencies – PR agencies, social media agencies, marketing agencies, interactive agencies, etc. 50% of our subscribers are small and medium companies - i.e. doctors, shop owners, restaurant owners, startups, ebay sellers.

  • What is this service generally used for?
  • Brand24 is an online monitoring and analytics tool that helps brands understand their audience, track online mentions and reach out to prospects and current customers.

  • Does this service offer multi-user capability (e.g. teams)?
  • Brand24 enables its users to share projects, alerts and results across teams.

  • Does this service offer guides, tutorials and or customer support?
  • Brand24 offers many support options: via phone, FAQs. video tutorials and for all professional packages - 24/7 online support.

Publisher:

Founded:
2010
Based in:
Copenhagen V
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
2013
Based in:
Richmond Hill
Employees:
2-10
Likes:
5.36k
Followers:
4.32k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Falcon.io
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses BookSteam
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Russian, French, Chinese, Norwegian, Portuguese, Japanese, Spanish, English, German
Regional Restrictions:
No restrictions.

Other:

Who uses Brand24
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Indonesian, Polish, English
Regional Restrictions:
No restrictions.
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