ezyCollect automatically manages your account receivables and can help you to chase payments more proactively, saving you time and allowing you to chase more customers in your working day – which means better cash flow too!
ezyCollect is your all in one solution for debtor management. Automate manual tasks such as sending emails, SMS's and postal letters. Schedule phone calls for staff, manage disputes, track conversations and payment promises in the customer dashboard.
Escalate to lawyers and debt collectors with a click of a button.
About ServiceDesk Plus
ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.
Benefits:
Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
Create SLA and provide quality services in time, to your end users
Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
Web based portal to submit service requests & Incidents.
Restore normal service of operation quickly with the comprehensive incident management
Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
Discover every asset in your network with the efficient auto discovery options
Provide structured and prompt handling of all changes in your IT infrastructure.
With the new agent based scanning, you can access any system from the remote network, independent of their location.
Showcase the offered IT services to your end user and give a new face to your IT.
Scan your network and automatically discover all the software available in your organization
Stay informed about your tickets and keep your technicians and end users up to date on the status
of the tickets by email and sms.
Manage your purchases right from the birth of the PO
Auto assign feature distributes tickets based on the existing load on your technicians
Manage Contracts with different vendors seamlessly
Automatic email to ticket conversion using email commands
ServiceDesk plus allows you to import users and their informations from Active directory and LDAP
with a simple easy to use interface.
Archive your old, unused data and improve your helpdesk performance.
Support multiple sites and customize your configurations for every site according to their unique
working procedure.
Generate detailed reports about your Help desk performance & metrics.
Automatically reset the password, by integrating the ticketing system with the Active Directory.
Know the satisfaction level of your end users with the ServiceDesk Plus survey option.
Features
2-Factor Authentication
Accounts Payable
Accounts Receivable
API
Balance Sheet
Billing/Invoicing
Budgeting
Calendar Management
Contact Management
CRM Integration
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Expense Tracking
External Integrations
Forecasting
General Account Ledger
Inventory Tracking
Multi-Currency
Multi-User
Notifications
P&L
Payroll
Supplier Management
Tax Management
BitCoin
PayPal
Stripe
SAP Integration
Features
2-Factor Authentication
Analytics
Anti-Virus
API
Batch Permissions & Access
Chat
Contact Management
CRM Integration
Customer Management
Data Export
Data Import
Email Integration
External Integrations
Multi-User
Notifications
Password & Access Management
Project Management
Organization Management
Malware Protection
SAP Integration
Bug Tracking
Real-time Alerts
Workflow Management
Self-service Portal
Ticket Management
Instant Chat Integration
Social Media Integration
Call Integration
Knowledge Base
Support Forum
Summary
Collect overdue invoices faster and easier with ezyCollect accounts receivables software
Automate overdue invoice reminders that bump your business to the top of the payment queue
Get synced to your accounting system and start collecting in less than 30 minutes.
Automate, schedule, personalise & customise all your collection activities in minutes.
Keep the personal touch with polite, persistent reminders and thank you messages.
Faster collections means more cash and less interest. Be the first to get paid!
Summary
Best practice ITSM workflows
Powerful integrations with IT management apps
Smart automations
Extensive reporting capabilities
Codeless customizations
Deploy on cloud or on-premise
Single sign on
AD & LDAP synchronisation
95,000 customers across worldwide
Over 10 years in the ITSM industry
Pricing
Xero Silver
$40.00
1 user(s) / month
Included in plan:
Up to 10 debtors
Xero Gold
$55.00
2 user(s) / month
Included in plan:
Up to 50 debtors
Xero Platinum
$79.00
3 user(s) / month
Included in plan:
Up to 500 debtors
Xero Enterprise
$135.00
unlimited user(s) / month
Included in plan:
Unlimited debtors
MYOB Silver
$40.00
1 user(s) / month
Included in plan:
Up to 10 debtors
MYOB Gold
$55.00
2 user(s) / month
Included in plan:
Up to 50 debtors
MYOB Platinum
$79.00
3 user(s) / month
Included in plan:
Up to 500 debtors
MYOB Enterprise
$135.00
unlimited user(s) / month
Included in plan:
Unlimited debtors
Pricing
Standard Edition
$8.00
1 user(s) / month
Included in plan:
Free forever upto 5 technicians
Incident management
Self-service portal
Knowledge base
Multi-site support
SLA management
Help desk reports
Professional Edition
$16.00
1 user(s) / month
Included in plan:
Free upto 2 technicians and 250 nodes
Help desk management
Knowledge base
Self-service portal
Software Asset management
Asset inventory reports
Agent based asset scanning
Enterprise Edition
$49.00
1 user(s) / month
Included in plan:
Free upto 2 technicians and 250 nodes
Incident management
Asset management
Problem management
Service catalog
Change management
FAQs
Does this service offer multi-user capability (e.g. teams)?
Yes, the software is designed for single users and teams.
What is this service generally used for?
Automated invoice management, debtor management and online payments.
Does this service integrate with any other apps?
Xero, MYOB
What are some applications this service is commonly used in tandem with?
Field service software like ServiceM8, Inventory management software like Datapel, Payments software like IntegraPay and Stripe.
Does this service offer guides, tutorials and or customer support?
Yes. Our customer success team is based in Sydney, Australia, and offers training and support via webinars and phone. Customers can get in-app support within minutes. We have video tutorials, in-app education centre, blog, and free tools and templates.
Does this service offer an API?
Yes
What platforms does this service support?
Mobile apps for iOS and Android
Who are the main user groups of this service?
Small to medium businesses, accountants, bookkeepers, any business issuing trade credit.
FAQs
What are some applications this service is commonly used in tandem with?
ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.
Does this service offer guides, tutorials and or customer support?
Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.
What is this service generally used for?
ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.
Does this service offer multi-user capability (e.g. teams)?
Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.
Does this service integrate with any other apps?
Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.
Does this service offer an API?
Yes, ServiceDesk Plus offers Rest-API access.
Who are the main user groups of this service?
ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.
What platforms does this service support?
ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).
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