Compare EZOfficeInventory vs Bornevia vs Lansweeper

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83%
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91%
33%
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Crozscore:

90%
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95%
40%
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Software Description:

Our leading Asset Tracking Software enables you to manage assets and their maintenance schedules, track work orders and POs, and draft custom alerts for greater control. EZOfficeInventory comes with a mobile app to scan QR Code and Barcode labels and manage service tickets on the go. Historical data and actionable reports make this a must have for all your asset management needs. We're also integrated with Zendesk, Salesforce, ADFS and more. Try us out for free with a 15 day trial!

Software Description:

Bornevia is a simple customer support software designed for teams.

It brings all your customer email, live chat, twitter, and facebook conversations in a shared team inbox. Save more time to deliver more amazing and personal support as a team.

Software Description:

Target IP ranges, set up AD integrated scanning, specify crucial servers to be scanned on an interval, etc. Get a complete inventory of all workstations, servers, routers, switches, monitors, printers, VoIP phones and many other devices. A wealth of information on hardware as well as software is scanned and available for reporting.

Use the inventory to automatically deploy software and run command lines on the assets using the integrated deployment feature. Get the info, find the issues and pro-actively fix them. Simplify and automate day-to-day, time-consuming tasks or get an update on that global project you are running, Lansweeper offers you the tools.

Centralize all communication and integrate IT asset management with the Lansweeper Help Desk. One web console hosts a highly customizable, single-sign-on environment fit for any and all departments.

Features:

  • Third-Party Plugins/Add-Ons
  • Notifications
  • External Integrations
  • Scheduling
  • Supplier Management
  • Multi-User
  • Dashboard
  • Data Export
  • Data Import
  • API
  • Inventory Tracking

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • API

Features:

  • Calendar Management
  • API
  • External Integrations
  • Anti-Virus
  • Data Visualization
  • Inventory Tracking
  • Data Export
  • Data Import
  • Email Integration
  • Multi-User
  • Notifications
  • Dashboard
  • Customer Management

Summary:

  • Lower costs by optimizing maintenance

  • Track and manage Maintenance events

  • Reduce equipment downtime

  • Schedule services well in advance to reduce equipment breakdowns and idle times

  • Track service vendor costs to map out a cost-effective maintenance routine

  • Customizable alerts ensure services are flagged up in advance. This increases accountability and lowers the time to resolution on maintenance.

  • The service triage feature automates maintenance after checkin, improving asset productivity and reducing Mean Time Between Failures (MTBF).

  • Use our CMMS software to set recurring services at regular intervals, ensuring effortless compliance with health and safety regulations.

  • Manage service tickets for a detailed maintenance history. Include details about servicing vendors and costs to improve repair decisions.

Summary:

  • Multichannel dashboard/team inbox for email, chats, twitter, and facebook messages

  • Advanced analytics

  • Canned responses

  • Smart rules

  • Case management

  • Live chat time-based trigger. Greet your visitor with custom messages after staying on your site for a certain period of time.

  • Live chat as a group/team. One customer can be handled by multiple agents in a chat room

  • Smart live chat widget that autoreplies with a lead generation form outside business hours or when agents are all offline

  • Unlimited email mailboxes, twitter accounts, facebook accounts, and chat widgets

  • Developer API

Summary:

  • Scan computers without having to deploy agents

  • Find all computers and devices in your network

  • Discover network devices

  • Find software installed in your network

  • Remotely make changes to scanned computers

  • Centralize all help desk communication

  • Scan multiple domains and Organizational Units

  • Scan and view SNMP device information

Pricing:

  • Starting from: $10.00/month
  • Credit card required: No
  • One pricing plan only

FAQs:

    No FAQs associated with this application.

FAQs:

    What platforms does this service support?
  • Web and mobile (Android)

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Coming soon: Slack, Shopify, Wordpress, Magento, Hubspot CRM.

  • What is this service generally used for?
  • Customer service, customer support, technical support, live chat support.

  • Who are the main user groups of this service?
  • Small and modern businesses, Startups, and e-commerce businesses.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Our amazing support team is ready to help and reply within 1 hour within business days and hours.

  • Does this service offer an API?
  • Yes

FAQs:

    Does this service integrate with any other apps?
  • If you install the Lansweeper database under the SQL Server database server, it is technically open to external interfaces.

  • Does this service offer an API?
  • Yes, a Help Desk API.

  • Does this service offer guides, tutorials and or customer support?
  • Free trial, Online knowledge base & Customer support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • Who are the main user groups of this service?
  • System Administrators, IT Administrators, IT Managers.

  • What is this service generally used for?
  • Asset Management, Network Management, Network Inventory, Software Deployment, Help Desk & Ticketing.

Publisher:

Founded:
-
Based in:
-
Employees:
11-50
Likes:
1.48k
Followers:

Publisher:

Founded:
2013
Based in:
-
Employees:
2-10
Likes:
3.87k
Followers:
504

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
3.37k
Followers:

Other:

Who uses EZOfficeInventory
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Bornevia
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Lansweeper
  • SMEs
  • Enterprises
Desktop Platforms:
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.
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