Compare eXo vs SugarCRM

SugarCRM

CRM
 (389)
More Information More Information

Crozscore:

79%
what is this?
95%
42%
interest falling

Crozscore:

84%
what is this?
77%
53%
no significant changes
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Software Description:

eXo Platform is an out-of-the-box social intranet solution. Rich collaboration features such as wikis, forums, calendars and documents are smartly integrated around activity streams, social networking and workspaces. It is carefully designed to instantly engage users. It runs within the trusted security of an enterprise platform and is highly customizable to adapt when your needs evolve.

Software Description:

SugarCRM is convenient tool for sales automation, marketing automation, account management and other customer relationship management (CRM) needs.
Sugar's functionality includes sales-force automation, marketing campaigns, customer support, collaboration, Mobile CRM, Social CRM and reporting.
A strong contender in the CRM market, the software is a viable option for organizations that require flexibility, ease of use, affordability, and choice in cloud providers.

Features:

Features:

  • Contact Management
  • Contact Sharing
  • Customer Management
  • Email Integration
  • Forecasting
  • Lead Management
  • Marketing Automation
  • Data Export
  • Data Import
  • History/Version Control
  • Task Scheduling/Tracking

Summary:

  • Documents: Upload files easily, preview them, share them and edit them remotely via WEBDAV. Advanced document management capabilities are available such as versioning, metadata, advanced search and digital asset management.

  • Wikis: Wikis are the most unconstrained way to create content for everybody. Build documentation, a knowledge base or procedures super easily with a powerful enterprise wiki that has templates, WYSIWYG, search, cross-linking and more.

  • Activity Streams: Follow what your connections are sharing, such as links to documents or just moods. Follow team activities. All built-in apps are nicely integrated to update the activity streams of important things like events, changes to documents, new posts, etc...

  • User Profiles: Profiles let users personalize their avatar picture, their job title, contact details, skills and background. All profiles are searchable through a centralized directory of people.

Summary:

  • Email Integration

  • Marketing Automation

  • Sales Force Automation

  • Customer Support

  • Social CRM

  • Reporting

Pricing:

  • Credit card required: N/A
  • Professional: $40 user/month.
    Enterprise: $65 user/month.
    Ultimate: $150 user/month.
    All pricing plans allow free trial.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Main users of SugarCRM are small- and medium-sized businesses in any particular industry.

  • What is this service generally used for?
  • It is generally used for customer relationship management.

  • What platforms does this service support?
  • SugarCRM is a web-based application, with native mobile app for Android and iPhone.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with: LiveChat; ActiveCampaign; Synchroteam; eXo Platform; Vision Helpdesk; Freshdesk.

  • Does this service integrate with any other apps?
  • SugarCRM integrates with any third party systems people use, and can accommodate the new modules.

  • Does this service offer an API?
  • It offers an API

  • Does this service offer guides, tutorials and or customer support?
  • They offer documentation, training & help, and customer center.

Publisher:

Founded:
2003
Based in:
Paris
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
2004
Based in:
Cupertino
Employees:
501-1000
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.
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