Compare eXo vs SmartFile vs ProProfs Knowledgebase

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Crozscore:

81%
what is this?
95%
42%
interest rising

Crozscore:

81%
what is this?
60%
39%
no significant changes

Crozscore:

90%
what is this?
87%
54%
interest rising
eXo screenshot view 2 more SmartFile screenshot view 5 more ProProfs Knowledgebase screenshot view 1 more

Software Description:

eXo Platform is an out-of-the-box social intranet solution. Rich collaboration features such as wikis, forums, calendars and documents are smartly integrated around activity streams, social networking and workspaces. It is carefully designed to instantly engage users. It runs within the trusted security of an enterprise platform and is highly customizable to adapt when your needs evolve.

Software Description:

SmartFile is a file management solution that enables everyone to more securely share, manage and control files on-premise and online. SmartFile offers the best and most robust file access permissions and custom user roles for added security. Activity logs for user and file actions are kept in a perpetual log for HIPAA compliant auditing. Email notifications, virtual folder links, secure File Transfer Protocol (FTP) access, and AD/LDAP integrations also add time saving tools to IT departments.

Software Description:

ProProfs Knowledgebase is a powerful tool using which businesses can create online documentation, manage employee knowledge and offer self-service help to customers. Companies can quickly create highly-searchable online FAQs to onboard customers faster or a private-intra company knowledge base, accessible to only authorized employees. Besides FAQs and knowledge bases, business can use the tool to create product guides, training manuals, wikis and more.

Benefits:

Reduce tickets & support calls - ProProfs Knowledge base helps companies instantly create a website FAQ, manual, guide or even a full-fledged self-service help center, where customers can easily find answers to their questions. As a result customers can find solutions on their own, without having to contact support or raise a ticket. While this delights customers as they don’t have to wait for answers, it also means less workload for support agents as they don’t have to answers the same questions again and again.

Grow organizational knowledge - Organizing and managing employee knowledge is easy with ProProfs Knowledgebase Software. Companies can create a password protected knowledge base, which can be accessed by only authorized employees from anywhere at anytime, making the process of sharing organizational knowledge seamless and secure.

Offer a fantastic product experience - ProProfs Knowledgebase Software can be used for much more than just online documentation. The tool is ideal for companies looking to offer context-sensitive help to customers, in the form of tooltips, lightboxes and popups. With context-sensitive help companies can provide content to customers just when they need it. This makes for great product tours and website experiences.

Features:

Features:

  • File Transfer
  • File Sharing
  • API
  • 2-Factor Authentication
  • Email Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • History/Version Control
  • External Integrations

Features:

  • History/Version Control
  • Chat
  • Project Management
  • Multi-User
  • Notifications
  • External Integrations
  • File Sharing
  • Document Comparison
  • Data Export
  • Data Import
  • Contact Management
  • API
  • Email Integration
  • File Transfer
  • Contact Sharing

Summary:

  • Documents: Upload files easily, preview them, share them and edit them remotely via WEBDAV. Advanced document management capabilities are available such as versioning, metadata, advanced search and digital asset management.

  • Wikis: Wikis are the most unconstrained way to create content for everybody. Build documentation, a knowledge base or procedures super easily with a powerful enterprise wiki that has templates, WYSIWYG, search, cross-linking and more.

  • Activity Streams: Follow what your connections are sharing, such as links to documents or just moods. Follow team activities. All built-in apps are nicely integrated to update the activity streams of important things like events, changes to documents, new posts, etc...

  • User Profiles: Profiles let users personalize their avatar picture, their job title, contact details, skills and background. All profiles are searchable through a centralized directory of people.

Summary:

  • Secure and compliant file sharing for business

  • On-prem file server that consolidates storage, file sharing, FTP servers, and external portals into a single application.

  • Easy to use cloud application that delivers secure file sharing and simple FTP management with governance in mind.

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Business
    $5 per employee / month
    1 TB Storage
    Unlimited Bandwidth
    Minimum 6 employees
    Features:

    • Unlimited File Size
    • Advanced Sharing Options
    • FTP / SFTP / FTPS Access
    • SSL Encryption
    • Outlook Plugin
    • Desktop Connector

    Business Plus
    $10 per employee / month
    Unlimited Storage
    Unlimited Bandwidth
    Minimum 10 employees
    All Business Features, plus:

    • Custom Branding
    • Use Your Subdomain
    • File Versioning
    • Activity Reports
    • WebDAV Access
    • Automation Workflows

    Business Unlimited
    $various per employee / month
    Unlimited Storage
    Unlimited Bandwidth
    UNLIMITED USERS
    All Business Plus Features, plus:

    • Automation Workflows
    • File Locking
    • SSO
    • Multi-factor Authentication
    • Multiple Domains
    • Signed SLA & BAA Available

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2003
Based in:
Paris
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Indianapolis
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
5.5k

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses SmartFile
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ProProfs Knowledgebase
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Regional Restrictions:
No restrictions.
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