Compare eXo vs Huddle vs ProProfs Knowledgebase

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eXo screenshot view 2 more Huddle screenshot view 4 more ProProfs Knowledgebase screenshot view 1 more

Software Description:

eXo Platform is an out-of-the-box social intranet solution. Rich collaboration features such as wikis, forums, calendars and documents are smartly integrated around activity streams, social networking and workspaces. It is carefully designed to instantly engage users. It runs within the trusted security of an enterprise platform and is highly customizable to adapt when your needs evolve.

Software Description:

This software enables enterprise and government organizations worldwide to securely store, access, share, sync and work on files with everyone they need to - regardless of whether they are inside or outside of an organization's firewall.
Huddle is a remarkably simple, yet powerful way to collaborate on content, providing version control and a powerful auditing system.
It saves all the history of the work and past versions of the documents, and can manage the restriction different users have, as well as workflows and approval processes.

Software Description:

ProProfs Knowledgebase is a powerful tool using which businesses can create online documentation, manage employee knowledge and offer self-service help to customers. Companies can quickly create highly-searchable online FAQs to onboard customers faster or a private-intra company knowledge base, accessible to only authorized employees. Besides FAQs and knowledge bases, business can use the tool to create product guides, training manuals, wikis and more.

Benefits:

Reduce tickets & support calls - ProProfs Knowledge base helps companies instantly create a website FAQ, manual, guide or even a full-fledged self-service help center, where customers can easily find answers to their questions. As a result customers can find solutions on their own, without having to contact support or raise a ticket. While this delights customers as they don’t have to wait for answers, it also means less workload for support agents as they don’t have to answers the same questions again and again.

Grow organizational knowledge - Organizing and managing employee knowledge is easy with ProProfs Knowledgebase Software. Companies can create a password protected knowledge base, which can be accessed by only authorized employees from anywhere at anytime, making the process of sharing organizational knowledge seamless and secure.

Offer a fantastic product experience - ProProfs Knowledgebase Software can be used for much more than just online documentation. The tool is ideal for companies looking to offer context-sensitive help to customers, in the form of tooltips, lightboxes and popups. With context-sensitive help companies can provide content to customers just when they need it. This makes for great product tours and website experiences.

Features:

Features:

Features:

  • History/Version Control
  • Chat
  • Project Management
  • Multi-User
  • Notifications
  • External Integrations
  • File Sharing
  • Document Comparison
  • Data Export
  • Data Import
  • Contact Management
  • API
  • Email Integration
  • File Transfer
  • Contact Sharing

Summary:

  • Documents: Upload files easily, preview them, share them and edit them remotely via WEBDAV. Advanced document management capabilities are available such as versioning, metadata, advanced search and digital asset management.

  • Wikis: Wikis are the most unconstrained way to create content for everybody. Build documentation, a knowledge base or procedures super easily with a powerful enterprise wiki that has templates, WYSIWYG, search, cross-linking and more.

  • Activity Streams: Follow what your connections are sharing, such as links to documents or just moods. Follow team activities. All built-in apps are nicely integrated to update the activity streams of important things like events, changes to documents, new posts, etc...

  • User Profiles: Profiles let users personalize their avatar picture, their job title, contact details, skills and background. All profiles are searchable through a centralized directory of people.

Summary:

  • Manage Complex Projects: Organize, manage, and track projects from your desktop or mobile device; Assign tasks to your team and include notes or document links; Receive automatic reminders about tasks as deadlines approach.

  • Organization: Intelligent recommendation technology automatically shows you the content that matters to you; A real-time activity stream keeps you in the know on relevant actions made by coworkers and clients; The task list reminds you of what’s next—tasks to complete, deadlines, document approval requests, and more.

  • Customization: Get a branded account that matches your company’s unique style, including a custom URL and logos; Custom workspaces integrate with online resources, such as your intranet portal; APIs add muscle to your other enterprise products with Huddle’s powerful collaboration features.

  • Integration: Connect Huddle with SharePoint to painlessly migrate data into the simple, mobile-friendly cloud; Supercharge productivity with MS Office and enterprise social network integration; Master the power of mobile by connecting Huddle apps with your other mobile apps.

  • File Sharing, Sync, and Management: Create content in Huddle, share it in a few clicks; Open, view, and edit files with complete version control; Files stay synced across every device.

  • Seamless Collaboration: Create secure workspaces to work with external partners; Control workspace access by assigning individuals to teams and setting permissions; Engage in conversations around files before submitting requests for approvals.

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Workgroup: $20 per user per month + free trial.
    Enterprise: $40 per user per month + free trial.
    Unlimited: pricing on request.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Huddle is built specifically for small-medium sized businesses.

  • What is this service generally used for?
  • It is used for cloud-based collaboration for enterprises, as well as other users, like government organizations.

  • What platforms does this service support?
  • There are desktop apps for Windows and Mac, as well as mobile apps for iPad and Android.

  • What are some applications this service is commonly used in tandem with?
  • Commonly is used in tandem with MS Office, SharePoint, and similar mobile apps.

  • Does this service integrate with any other apps?
  • It integrates with many desktop applications, cloud services, and Huddle apps integrate with other mobile apps.

  • Does this service offer an API?
  • Huddle provide access to their services via a set of RESTful HTTP services. This project is a public repository for documentation and examples.

  • Does this service offer multi-user capability (e.g. teams)?
  • It provides multi-user and teamwork profiles.

  • Does this service offer guides, tutorials and or customer support?
  • There is email and phone support, knowledge base, and video tutorials.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2003
Based in:
Paris
Employees:
51-200
Likes:
Followers:
62.7k

Publisher:

Founded:
2006
Based in:
London
Employees:
51-200
Likes:
3.24k
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
24.5k
Followers:
5.5k

Other:

Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses ProProfs Knowledgebase
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Regional Restrictions:
No restrictions.
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