Compare eXo vs Podio vs ProProfs Knowledgebase

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81%
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95%
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85%
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Crozscore:

90%
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eXo screenshot view 2 more Podio screenshot view 4 more ProProfs Knowledgebase screenshot view 1 more

Software Description:

eXo Platform is an out-of-the-box social intranet solution. Rich collaboration features such as wikis, forums, calendars and documents are smartly integrated around activity streams, social networking and workspaces. It is carefully designed to instantly engage users. It runs within the trusted security of an enterprise platform and is highly customizable to adapt when your needs evolve.

Software Description:

Podio supplies a web-based platform for organizing team communication, business processes, data and content in project management workspaces.
Users can also select business 'apps' from an online app store or build their own according to project needs.
With Podio users can organize and connect everything they work with. Manage projects, customers, all in a structured work environment.

Software Description:

ProProfs Knowledgebase is a powerful tool using which businesses can create online documentation, manage employee knowledge and offer self-service help to customers. Companies can quickly create highly-searchable online FAQs to onboard customers faster or a private-intra company knowledge base, accessible to only authorized employees. Besides FAQs and knowledge bases, business can use the tool to create product guides, training manuals, wikis and more.

Benefits:

Reduce tickets & support calls - ProProfs Knowledge base helps companies instantly create a website FAQ, manual, guide or even a full-fledged self-service help center, where customers can easily find answers to their questions. As a result customers can find solutions on their own, without having to contact support or raise a ticket. While this delights customers as they don’t have to wait for answers, it also means less workload for support agents as they don’t have to answers the same questions again and again.

Grow organizational knowledge - Organizing and managing employee knowledge is easy with ProProfs Knowledgebase Software. Companies can create a password protected knowledge base, which can be accessed by only authorized employees from anywhere at anytime, making the process of sharing organizational knowledge seamless and secure.

Offer a fantastic product experience - ProProfs Knowledgebase Software can be used for much more than just online documentation. The tool is ideal for companies looking to offer context-sensitive help to customers, in the form of tooltips, lightboxes and popups. With context-sensitive help companies can provide content to customers just when they need it. This makes for great product tours and website experiences.

Features:

Features:

  • Lead Management
  • Data Import
  • External Integrations
  • API
  • Contact Management
  • Notifications
  • Customer Management
  • Dashboard
  • Calendar Management
  • Third-Party Plugins/Add-Ons
  • Inventory Tracking
  • Travel Management
  • Supplier Management
  • Expense Tracking
  • File Sharing
  • Project Management
  • Task Scheduling/Tracking
  • Timesheets

Features:

  • History/Version Control
  • Chat
  • Project Management
  • Multi-User
  • Notifications
  • External Integrations
  • File Sharing
  • Document Comparison
  • Data Export
  • Data Import
  • Contact Management
  • API
  • Email Integration
  • File Transfer
  • Contact Sharing

Summary:

  • Documents: Upload files easily, preview them, share them and edit them remotely via WEBDAV. Advanced document management capabilities are available such as versioning, metadata, advanced search and digital asset management.

  • Wikis: Wikis are the most unconstrained way to create content for everybody. Build documentation, a knowledge base or procedures super easily with a powerful enterprise wiki that has templates, WYSIWYG, search, cross-linking and more.

  • Activity Streams: Follow what your connections are sharing, such as links to documents or just moods. Follow team activities. All built-in apps are nicely integrated to update the activity streams of important things like events, changes to documents, new posts, etc...

  • User Profiles: Profiles let users personalize their avatar picture, their job title, contact details, skills and background. All profiles are searchable through a centralized directory of people.

Summary:

  • Category: Enables sorting and filtering.

  • Date: For setting project deadlines and scheduling meeting times.

  • Relationship: Indicates the relationships between data.

  • Contact: Used to set responsibilities for team members or record the details of external contacts.

  • Money: Record monetary values to enable budget tracking and calculations.

  • Text: Simply naming items to writing project briefs.

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Free: With a team of up to five people and features of the Basic Plan - except User Management.
    Basic: $9 per employee/month.
    Plus: $14 per employee/month.
    Premium: $24 per employee/month.
    Enterprise: Pricing on request.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes!

  • Who are the main user groups of this service?
  • Main users are large Enterprises and Small-Medium Business.

  • What is this service generally used for?
  • It is used for project management, budgeting, collaboration, customization, and task management.

  • What platforms does this service support?
  • It is possible to use Podio in any browser, and on Android and iOS.

  • What are some applications this service is commonly used in tandem with?
  • Podio works seamlessly with many of the most popular file-sharing services, customer support products and marketing tools. It is used with Dropbox, Google Drive, Google Calendar, Evernote, Microsoft Exchange, Zendesk, ShareFile, Campaign Monitor, GoToMeeting, Freshbooks etc.

  • Does this service integrate with any other apps?
  • It integrates with: Google Drive, Google Calendar, Evernote, Dropbox, Zendesk, ShareFile, Campaign Monitor, GoToMeeting, Freshbooks, Excel, Zapier, SugarSync, Box, Onedrive and more.

  • Does this service offer an API?
  • The entire Podio frontend is built on the API, and they currently provide wrappers for PHP, .NET, Ruby, Java, and Python, along with mobile SDKs for Objective-C (iOS and OSX) and Android, which make working with common API operations very simple.

  • Does this service offer guides, tutorials and or customer support?
  • Podio offers: a Blog; Email; FAQ; Help Desk; Instructional Videos; a Knowledge Base and Request Form.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
2003
Based in:
Paris
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Copenhagen
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
5.5k

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Podio
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Russian, German, English, Danish, Italian, Japanese, Portuguese, French, Swedish, Spanish, Chinese
Regional Restrictions:
No restrictions.

Other:

Who uses ProProfs Knowledgebase
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Regional Restrictions:
No restrictions.
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