Compare eXo vs ProProfs Knowledgebase vs 5pm

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Crozscore:

81%
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95%
42%
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Crozscore:

90%
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87%
54%
interest rising

Crozscore:

86%
what is this?
84%
39%
interest rising
eXo screenshot view 2 more ProProfs Knowledgebase screenshot view 1 more 5pm screenshot view 3 more

Software Description:

eXo Platform is an out-of-the-box social intranet solution. Rich collaboration features such as wikis, forums, calendars and documents are smartly integrated around activity streams, social networking and workspaces. It is carefully designed to instantly engage users. It runs within the trusted security of an enterprise platform and is highly customizable to adapt when your needs evolve.

Software Description:

ProProfs Knowledgebase is a powerful tool using which businesses can create online documentation, manage employee knowledge and offer self-service help to customers. Companies can quickly create highly-searchable online FAQs to onboard customers faster or a private-intra company knowledge base, accessible to only authorized employees. Besides FAQs and knowledge bases, business can use the tool to create product guides, training manuals, wikis and more.

Benefits:

Reduce tickets & support calls - ProProfs Knowledge base helps companies instantly create a website FAQ, manual, guide or even a full-fledged self-service help center, where customers can easily find answers to their questions. As a result customers can find solutions on their own, without having to contact support or raise a ticket. While this delights customers as they don’t have to wait for answers, it also means less workload for support agents as they don’t have to answers the same questions again and again.

Grow organizational knowledge - Organizing and managing employee knowledge is easy with ProProfs Knowledgebase Software. Companies can create a password protected knowledge base, which can be accessed by only authorized employees from anywhere at anytime, making the process of sharing organizational knowledge seamless and secure.

Offer a fantastic product experience - ProProfs Knowledgebase Software can be used for much more than just online documentation. The tool is ideal for companies looking to offer context-sensitive help to customers, in the form of tooltips, lightboxes and popups. With context-sensitive help companies can provide content to customers just when they need it. This makes for great product tours and website experiences.

Software Description:

Keep track of your projects & tasks, notes& files with your co-workers and clients - all in one secure location.

BENEFITS

  • Powerful dual-panel interface - all your projects and tasks in a single view, with all features within a click or two
  • Customizable personal view - adjust 5pm to your needs
  • Easy to use - no training required!
  • 256-bit SSL security with all plans
  • Available in 20+ languages
  • Trusted by businesses around the world for over five years

KEY FEATURES

  • Access 5pm from your Google universal navigation - login with your Google Apps or Gmail account
  • Attach Google Docs to tasks and projects
  • Gmail integration - create projects and tasks from your emails!
  • Mobile Edition and native iPhone app
  • Share notes and files with your team
  • Time tracking, desktop Time Tracker app and Time Report
  • Interactive Timeline view - drag-and-drop tasks around and adjust dates on the fly
  • Customizable Reports
  • Workload management
  • Social Toolbar (embedded real-time chat)
  • Slack integration
  • Open API

FEATURED CLIENTS

  • Trusted by companies like Best Western, Autodesk, ASPCA, Olympus, McDonalds Canada, Taylor, Hyatt, Asus, Philips, DDB.

Features:

Features:

  • History/Version Control
  • Chat
  • Project Management
  • Multi-User
  • Notifications
  • External Integrations
  • File Sharing
  • Document Comparison
  • Data Export
  • Data Import
  • Contact Management
  • API
  • Email Integration
  • File Transfer
  • Contact Sharing

Features:

  • Gantt Charts
  • Google Apps Integration
  • Task Scheduling/Tracking
  • Email Integration
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • Contact Management
  • External Integrations
  • API
  • Data Import
  • Data Visualization

Summary:

  • Documents: Upload files easily, preview them, share them and edit them remotely via WEBDAV. Advanced document management capabilities are available such as versioning, metadata, advanced search and digital asset management.

  • Wikis: Wikis are the most unconstrained way to create content for everybody. Build documentation, a knowledge base or procedures super easily with a powerful enterprise wiki that has templates, WYSIWYG, search, cross-linking and more.

  • Activity Streams: Follow what your connections are sharing, such as links to documents or just moods. Follow team activities. All built-in apps are nicely integrated to update the activity streams of important things like events, changes to documents, new posts, etc...

  • User Profiles: Profiles let users personalize their avatar picture, their job title, contact details, skills and background. All profiles are searchable through a centralized directory of people.

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

5 users

$24.00
5 user(s) / month
Included in plan:
  • Unlimited clients
  • 4Gb file storage
  • 5 active projects

10 users

$36.00
10 user(s) / month
Included in plan:
  • Unlimited clients
  • 10Gb file storage
  • 20 active projects

20 users

$64.00
20 user(s) / month
Included in plan:
  • Unlimited clients
  • 30Gb file storage
  • 40 active projects

40 users

$96.00
40 user(s) / month
Included in plan:
  • Unlimited clients
  • 80Gb file storage
  • 80 active projects

Unlimited

$199.00
unlimited user(s) / month
Included in plan:
  • Unlimited clients
  • 150 Gb file storage
  • Unlimited active projects

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • 8am CRM and calendar - www.8amweb.com

  • Does this service integrate with any other apps?
  • 5pm integrates with Google apps, Gmail, Outlook, Dropbox, Box, OneDrive, Google Drive, Slack, SpiderScribe, Firefly, 8am, etc.

  • Who are the main user groups of this service?
  • 5pm is used by organizations around the world - from small non-profits to large corporations

  • Does this service offer guides, tutorials and or customer support?
  • Yes.

  • Does this service offer an API?
  • Yes.

  • What is this service generally used for?
  • 5pm is used for sharing and managing projects and tasks and as a central communication hub. Time tracking, reporting and other features are available.

  • What platforms does this service support?
  • web, iOS

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

Publisher:

Founded:
2003
Based in:
Paris
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
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Based in:
-
Employees:
-
Likes:
Followers:
5.5k

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses ProProfs Knowledgebase
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Regional Restrictions:
No restrictions.

Other:

Who uses 5pm
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
English, Swedish, French, Russian, Portuguese, German, Polish, Italian, Croatian, Dutch, Finnish, Danish, Serbian, Hungarian, Slovak, Turkish, Korean, Chinese, Bulgarian, Japanese, Norwegian, Vietnamese, Spanish, Czech, Arabic
Regional Restrictions:
No restrictions.
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