Compare Exago Smart vs ServiceDesk Plus vs Vectr

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49%
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22%
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86%
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80%
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85%
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Exago Smart screenshot ServiceDesk Plus screenshot Vectr screenshot

Software Description:

Exago platform editions and expert end-to-end services allow you to easily find, manage, assess and bring to life ideas that deliver value to both your workforce and your company as a whole: from more sustainable operations through to a new and more competitive offering. Social and gamification features, the US-patented predictive markets and a range of diverse evaluation mechanisms ensure solid engagement levels and optimal results.

Trusted by Fortune 500 and top firms worldwide, the three Exago product editions are designed to facilitate and support the evolution of your innovation management programme, meeting specific needs:
* The new Exago START edition offers field-tested configurations for a quick, easy start, empowering your teams to innovate;
* The most advanced solution, the Exago SMART enterprise-grade innovation software is a feature-rich, highly flexible software that activates companies' collective intelligence to boost innovation growth;
* Exago OPEN expands your innovation reach to harness new ideas, insights and communities beyond corporate borders.

Leading companies worldwide, such as Barclays, Ageas, Unilever, Altice, CTT and Carrefour, are successfully using Exago. Delivered in SaaS in Microsoft Azure Cloud or with Perpetual Licensing on premises, Exago is available in 9 language options and is set to make your innovation programme scale and grow.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Software Description:

Vectr is a free collaborative vector graphics editor, for both web & desktop, that aims to help everyone create vector graphic designs easily and intuitively, using its simple yet powerful web and desktop cross-platform tool. It doesn’t matter whether you’re a seasoned pro, or just getting your feet wet in design for the first time — you’ll be up and running in no time flat.

Vectr is #Powerful, Yet #Free and #Simple

The most active users of Vectr are currently not designers but software engineers, project managers, bloggers and social media specialists — those in need to deal with graphic editing in their everyday work and can’t afford to waste time/money for overcomplicated paid tools.

With this launch we are introducing a bunch of new features and updates:
- Rebuilt / revamped UI
- Better layer hiding / locking
- Improved pen tool
- New desktop logo
- Crushed ~100 bugs

Vectr is #Social

Designing is a social activity — people love sharing what they’ve created and want to receive immediate feedback. Vectr understands this, which is why Vectr users are able to post their projects directly to Facebook or Twitter with a unique URL that allows others to edit the copy of the project as their own, and why over the coming year we’ll be building social collaboration directly into the editor.

Vectr is not only completely free, but also one of the only editors available which are cross-platform — on the web or as a desktop download — on Mac, Windows, Chromebook, or Linux. Up to now, most of these platforms were stuck without alternatives to Adobe’s bloated/complicated products.

Vectr is #Ambitious

For the past year, Vectr’s been updated regularly every two weeks since our “accidental beta” last September. As you’ll see in Vectr’s Open Roadmap, we’ve got some big plans over the coming year, including:

Built-in Marketplace & Community — create, share, or sell designs assets with others on the platform.

Google-docs Style Collaboration — Vectr’s a real-time, collaborative graphics editor. It’s like Google-docs, except that it also supports some offline editing if you’re ever without a connection. We’ll ship this tech later this year, but it’s mostly built so we’d be happy to demo it if you’re interested!

Built-In Version Control — no more threads of email attachments with “designversion1”, “designversion2”. Just send someone a link to your Vectr document, and you can view every version of that design in one place.

Features:

  • Data Import
  • Multi-User
  • Notifications
  • Email Integration
  • Data Export

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Features:

  • Vector File Support

Summary:

  • Collaborative idea development

  • Higly engaging and gamified mechanisms

  • Efficient and transparent evaluation methods

  • Flexible layout & idea management process

  • User-friendly content interaction

  • Easy pipeline management

  • Complete reporting engine with exportable reports

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Summary:

  • Free Vector Graphics Software

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

FAQs:

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
Followers:
3.54k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
2.58k
Followers:
6.39k

Other:

Who uses Exago Smart
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Romanian, Italian, German, Russian, Portuguese, Spanish, French, English
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vectr
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.
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