Compare Exago Smart vs ServiceDesk Plus vs Prescreen

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57%
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22%
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Crozscore:

87%
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80%
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73%
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Software Description:

Exago platform editions and expert end-to-end services allow you to easily find, manage, assess and bring to life ideas that deliver value to both your workforce and your company as a whole: from more sustainable operations through to a new and more competitive offering. Social and gamification features, the US-patented predictive markets and a range of diverse evaluation mechanisms ensure solid engagement levels and optimal results.

Trusted by Fortune 500 and top firms worldwide, the three Exago product editions are designed to facilitate and support the evolution of your innovation management programme, meeting specific needs:
* The new Exago START edition offers field-tested configurations for a quick, easy start, empowering your teams to innovate;
* The most advanced solution, the Exago SMART enterprise-grade innovation software is a feature-rich, highly flexible software that activates companies' collective intelligence to boost innovation growth;
* Exago OPEN expands your innovation reach to harness new ideas, insights and communities beyond corporate borders.

Leading companies worldwide, such as Barclays, Ageas, Unilever, Altice, CTT and Carrefour, are successfully using Exago. Delivered in SaaS in Microsoft Azure Cloud or with Perpetual Licensing on premises, Exago is available in 9 language options and is set to make your innovation programme scale and grow.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Software Description:

Prescreen gathers all applications collectively, analyses the data and helps you with your evaluation. This makes time and labour-intensive processes more efficient.

It allows you to manage all candidate information in one place and enhance your recruiting process. Prescreen is the first applicant tracking system that uses innovative matching technology to help you quickly find the most suitable candidate. Make decisions in your team and notify candidates online immediately.

Prescreen helps you to generate a higher number of applicants. You can publish your vacancy on the job boards of your choice via our multiposting interface – at unbeatable prices.

Prescreen can be easily integrated into your website to suit your design needs. All job listings that you create with Prescreen are instantly available on your career page and accessible to applicants. Of course we are also mobile-ready for your smartphones and tablets!

Features:

  • Data Import
  • Multi-User
  • Notifications
  • Email Integration
  • Data Export

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Features:

  • 2-Factor Authentication
  • Psychometric Testing
  • Personality Testing
  • Cognitive Testing
  • Behavioral Testing
  • Soft Skill Testing
  • Email Integration
  • Feedback Management
  • Calendar Management
  • Dashboard
  • Scheduling
  • Multi-User
  • Notifications
  • Data Export
  • Data Import
  • API
  • Employee Database
  • Data Visualization
  • External Integrations
  • Contact Management
  • Application Tracking

Summary:

  • Collaborative idea development

  • Higly engaging and gamified mechanisms

  • Efficient and transparent evaluation methods

  • Flexible layout & idea management process

  • User-friendly content interaction

  • Easy pipeline management

  • Complete reporting engine with exportable reports

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Summary:

  • Automatically synchronize your advertised jobs with the career page of your company using the Prescreen widget.

  • Determine the length and questions of the application process individually for each job.

  • Receive a pre-sorted candidate list through our matching technology.

  • Create message templates to help you with efficient and personal candidate communication.

  • Browse your candidate database. All candidate information is included.

  • Your complete candidate communication in one place.

  • Candidates may reply directly to your e-mail. Any messages are importend directly into your Prescreen account.

  • Create transparency and involve your colleagues in the decision-making process.

  • Thanks to its flexible user interface and modern technology, Prescreen is available on all devices.

  • Allow candidates to apply via smartphone or tablet.

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

FAQs:

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
Followers:
3.57k

Publisher:

Founded:
-
Based in:
Vienna
Employees:
11-50
Likes:
Followers:

Other:

Who uses Exago Smart
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Russian, Portuguese, Romanian, Spanish, French, English, Italian, German
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Prescreen
  • Personal
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Croatian, Korean, Polish, Hungarian, Slovak, Czech, French, English, Italian, German
Regional Restrictions:
No restrictions.
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