eTermin is the smart and versatile online appointment management tool for your business. From efficient online appointment booking widgets, automated customer management to target group-based marketing, you get everything within just one product. eTermin digitizes the processes around your appointments, customers and marketing, thereby reducing the overall costs, increasing productivity and boosting sales. With eTermin you can fully focus on your core business.
Our customers are companies and service providers of all sizes - from the smallest companies to globally operating groups from a wide variety of industries.
About Pike13
Pike13 is a leader in mobile business management software for the fitness industry. We help gyms and studios simplify administration. Pike13 handles the details of check-in and attendance tracking, billing and recurring payments, payroll, merchant processing & reporting. With Pike13 you will be able to easily create passes, plans, and memberships. We also offer a staff app as well as a client app. Clients can check-in at the front desk kiosk or from a staff member's mobile device. We cater to small businesses up to franchises. Franchises are able to view a macro level view of reporting for each site location. Pike13 also has partnerships and integrations with a variety of vendors to offer services such as electronic signature collection, email marketing, skills tracking and more.
Features
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Lead Management
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Time Management
Features
API
Calendar Management
Contact Management
Contact Sharing
Customer Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Lead Management
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Time Management
Summary
Convenient online appointment booking via your website, by email or via social media
Automated reminders and confirmations by SMS and email
Central online calendar for managing all appointments and resources
Simple and efficient customer management integrated into eTermin
Flexible online payment during the appointment booking process
Sophisticated tools for marketing that is tailored to target groups
Simple and controlled workflows thanks to flexible user administration & access rights
Appointment management for all locations that synchronises automatically
Open interfaces (API) to link eTermin to your applications
100 % data protection pursuant to current EU directives (EU-GDPR)
Businesses that charge based on visit count and offer passes, plans and/or memberships. Primary industries include fitness, music, education, dance, martial arts.
Does this service offer multi-user capability (e.g. teams)?
Multiple users can be created with varying access levels for staff vs. management as well as multi-site access reports for franchises.
What is this service generally used for?
Pike13 handles the details of check-in and attendance tracking, billing and recurring payments, payroll, merchant processing & reporting.
Does this service offer guides, tutorials and or customer support?
Every new client will receive an onboarding call where they will have assistance in setting up the platform specific to your needs. Ongoing support is offered via our help center via calling our customer support line or submitting a technical support ticket via our website. Pro users will also have access to a dedicated Account Manager.
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