Compare Epygi Cloud QX vs Versature vs Skype

Skype

VoIP
 (878)
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Crozscore:

72%
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37%
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Crozscore:

75%
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100%
29%
interest rising

Crozscore:

81%
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63%
75%
no significant changes
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Software Description:

Epygi's new-era CLOUD Communication solution, Epygi Cloud QX (ecQX), provides a stable ground for companies to safely migrate their communications to CLOUD and start benefiting from the CLOUD TELEPHONY.

It includes all the necessary services and features for any type of business, from SMB to large enterprises. ecQX is an IP PBX platform with a wide range of call answering and call management features, like call transfer, music on hold, call routing, audio conferencing and auto attendant with customizable scenario.

Software Description:

Versature is disrupting the Canadian telecommunications industry with cloud-based business VoIP communication solutions. Trusted by clients and partners across the country, Versature is an award winning company that is raising the bar with high quality, cost-effective technology and Canadian-based support.

Founded in 2003, Versature has a business VoIP subscriber base that is growing at a rate of 55% year-over-year. Operating on the principles of Customer Success, Versature takes a client-centric approach to all aspects of the business.

Versature is a customer-centric organization dedicated to providing the highest quality cloud-based business phone solutions to Canadian customers. The most common phrase we hear from our customer base is “Versature, it just works.”

Doing business with Versature is easy and our customers can count on getting the highest level of support from ordering to onboarding and customer support.

Features
All Versature plans and packages come packed with tons of valuable standard and not-so-standard business phone features.

Business and Operational Features

  • Local Area Codes
  • Advanced Auto Attendant/Digital Receptionist
  • Toll-Free
  • Call Queues
  • Ring Groups
  • Custom On-Hold Music or Messaging
  • Voicemail, Voicemail-to-Email, Voicemail Transcription
  • Real-Time Analytics and Dashboards
  • Real-Time Analytics and Dashboards
  • Geo-Redundant Data Centres
  • Disaster Recovery

Call Control Features

  • Call Forwarding
  • Call Hold
  • 3-Way Call Conferencing
  • Call Park and Retrieve
  • Find Me, Follow Me
  • Simultaneous Ring
  • Call Transfer
  • Do Not Disturb
  • Call Pull
  • Call Return

Administration Features

  • Sonar, Self Service Portal
  • Transparent Invoices
  • Detailed Call History

System Integrations

  • Salesforce: record call details and activity notes into leads, tickets, and contacts at the click of a button + inbound call functionality and record matching
  • Slack: effectively monitor incoming calls to specific extensions, phone numbers, or call queues and collaborate
  • Klipfolio: Gain deeper business insights by mashing up call data with data from CRMs, web analytics, project management tools and more.
  • Google Chrome: click to dial any embedded phonenumber from any webpage accessed through your Google Chrome web browser plus get unique social caller ID details on inbound calls through screen pops
  • Open API: Versature provides an Open API for integrations with home-grown or off-the-shelf applications that your business may be using

EXTRAS

  • Call Recording, On-Demand Call Recording: add call recording functionality to specific extensions or groups of extensions for help in training, quality assurance, and compliance measures
  • Softphone Client for Mac, PC, Apple, or Android: take your Versature extension with you wherever you go with
  • Fax-to-Email, Fax-over-IP: get your faxes delivered to your email inbox for a unified communications experience

The Versature TRUST Initiative

Launched in 2013, the Versature TRUST initiative provides public insight into live and historical system status updates regarding the Versature network. In an effort to maintain strong, trusted, and transparent customer and partner relations Versature has taken it upon themselves to offer proactive and up-to-the-minute notifications on service levels affecting their user base. Customers can subscribe to updates to receive live system status updates delivered straight to their inbox in order to monitor Versature service levels that may affect their organization.

Software Description:

Skype is one of the most used VoIP tools in the world. Now it is included with Office 365 package, along with 60 minutes a month to call more than 60 destinations worldwide. Skype offers instant messages, group video conferencing, video chat, group chat, file sharing, screen sharing. It is also possible to call landlines and mobile phones at low prices.

There is also Skype for business, the solution that empowers business teams and individuals to communicate and cooperate, with cloud-based and on-premise deployment possibility. Video conferencing has the capacity of 250 participants in one single connection. Thie list of features now joins AI chatbot capability.

As for mobile devices, Skype is available for Android, iOS, and Windows phone users. The pricing is very flexible. Skype-to-Skype calls are free, while landline and mobile calls are paid. Rates are minimal, it can be paid for the minutes, or subscription-based for international calls for a specific region.

Features:

  • Click-to-Dial
  • History/Version Control
  • Chat
  • Data Import
  • Data Export
  • Email Integration
  • Scheduling
  • Notifications
  • Multi-User
  • Contact Sharing
  • Contact Management
  • Call Tracking
  • Call Recording

Features:

  • Softphone
  • Call Disposition
  • Call Tracking
  • Data Visualization
  • Notifications
  • Email Integration
  • Contact Management
  • External Integrations
  • Multi-User
  • API

Features:

  • Click-to-Dial
  • Scheduling
  • Notifications
  • External Integrations
  • Contact Management
  • Chat
  • Contact Sharing

Summary:

    No key features associated with this application.

Summary:

    No key features associated with this application.

Summary:

  • 1:1 Video Calls

  • Voice Calls

  • Calls to Mobiles and Landlines

  • Group Video Calls & Conferencing

  • Instant Messaging

  • SMS

  • Voice Messages

  • File Sharing & Transfer

  • Screen Sharing

  • Contact Sharing

Essentials

$29.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Free Local Calling
  • 2500 Toll-Free Minutes

Professional

$34.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Unlimited Canada & U.S. Calling
  • Conference Bridge
  • 5,000 Toll-Free Minutes

Enterprise

$44.99
1 user(s) / month
Included in plan:
  • Free Phones
  • Unlimited Canada & U.S. Calling
  • Conference Bridge + 1000 Minutes

Skype-to-Skype

Free
Included in plan:
  • Voice Calls
  • Video Calls
  • Conferencing
  • File Sharing
  • Screen Sharing
  • Messaging

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Admin, user, installation manuals, reseller guide. Online and direct Tech Support via phone calls.

  • Who are the main user groups of this service?
  • Any type of business, from SMB to large enterprises, schools, hotels.

  • What platforms does this service support?
  • IP PBX platform.

  • What are some applications this service is commonly used in tandem with?
  • iQall with mobile toggling, Epygi Hotel Console.

  • What is this service generally used for?
  • Is an IP PBX platform with a wide range of call answering and call management features, like call transfer, music on hold, call routing, audio conferencing and auto attendant with customisable scenario. Advanced features and services include additional audio conference participants, additional extensions, Call Recording, DCC Pro, Receptionist Console and Call Center features.

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • Users of Skype are individuals and businesses, regardless of industry or size.

  • What platforms does this service support?
  • Deployment: Windows, Linux, MacOS, Android, iPhone/iPad, Windows Mobile, Xbox, Web-based.

  • What is this service generally used for?
  • Skype is used as a telecommunications software.

  • Does this service offer an API?
  • No, it doesn't.

  • Does this service offer multi-user capability (e.g. teams)?
  • No, it doesn't.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Community, Online Support, Phone Support, Virtual Agent.

  • Does this service integrate with any other apps?
  • Integrations: MS Word, MS Outlook, MS PowerPoint, MS Lync, WorkXpress, Agile CRM, Lucid Meetings, Wimi, Mendix, Grasshopper, SalesExec, Microsoft Dynamics CRM Online, OnePage CRM, Moxie Concierge, Cayzu, Helpdesk, Interactive Intelligence CaaS, Bitium, BigContacts, 8×8 Virtual Contact Center, 1CRM, Slack, GroupWise, Yugma.

Publisher:

Founded:
-
Based in:
Winter Park
Employees:
11-50
Likes:
469
Followers:
827

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
310
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
28.2m
Followers:

Other:

Who uses Epygi Cloud QX
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English, Spanish
Regional Restrictions:
none

Other:

Who uses Versature
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
Languages:
French, English
Regional Restrictions:
Versature services businesses based out of Canada, however we can provide local U.S. phone numbers for regional presence.

Other:

Who uses Skype
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Bulgarian, Czech, Danish, German, Greek, Spanish, Finnish, Estonian, French, Japanese, Chinese, Hungarian, Indonesian, Italian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Swedish, Turkish, Ukrainian
Regional Restrictions:
No restrictions.
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