Compare Epygi Cloud QX vs Knowlarity vs Skype

Skype

VoIP
 (3029)
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71%
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Crozscore:

82%
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Crozscore:

85%
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Epygi Cloud QX screenshot view 1 more Knowlarity screenshot view 4 more Skype screenshot view 5 more

Software Description:

Epygi's new-era CLOUD Communication solution, Epygi Cloud QX (ecQX), provides a stable ground for companies to safely migrate their communications to CLOUD and start benefiting from the CLOUD TELEPHONY.

It includes all the necessary services and features for any type of business, from SMB to large enterprises. ecQX is an IP PBX platform with a wide range of call answering and call management features, like call transfer, music on hold, call routing, audio conferencing and auto attendant with customizable scenario.

Software Description:

Knowlarity is a pioneer in automated voice technologies with an inexpensive hosted custom voice solution that organizations use to make personalized calls to lots of their customers in a day.
They offer four products: Superreceptionist, Smartivr, Superconference, and knowlus.
Knowlarity aims to bring cutting edge telephony and voice technologies to as many as possible entrepreneurs with access to telephones.

Software Description:

Skype is one of the most used VoIP tools in the world. Now it is included with Office 365 package, along with 60 minutes a month to call more than 60 destinations worldwide. Skype offers instant messages, group video conferencing, video chat, group chat, file sharing, screen sharing. It is also possible to call landlines and mobile phones at low prices.

There is also Skype for business, the solution that empowers business teams and individuals to communicate and cooperate, with cloud-based and on-premise deployment possibility. Video conferencing has the capacity of 250 participants in one single connection. Thie list of features now joins AI chatbot capability.

As for mobile devices, Skype is available for Android, iOS, and Windows phone users. The pricing is very flexible. Skype-to-Skype calls are free, while landline and mobile calls are paid. Rates are minimal, it can be paid for the minutes, or subscription-based for international calls for a specific region.

Features:

  • Click-to-Dial
  • History/Version Control
  • Chat
  • Data Import
  • Data Export
  • Email Integration
  • Scheduling
  • Notifications
  • Multi-User
  • Contact Sharing
  • Contact Management
  • Call Tracking
  • Call Recording

Features:

  • Call Disposition
  • Call Tracking
  • Softphone
  • Analytics
  • API
  • CRM Integration

Features:

  • Click-to-Dial
  • Scheduling
  • Notifications
  • External Integrations
  • Contact Management
  • Chat
  • Contact Sharing

Summary:

    No key features associated with this application.

Summary:

  • Call Recording: This allows monitoring the quality of user's customer support or analyzing calls from customers and prospects.

  • Multi-Agent Access: Divides responsibility and allows executives to access their call logs even when you’re not available.

  • Notifications: Users can choose to get email alerts for calls that couldn’t be answered or even for new voicemails.

  • Outbound Calling: Every call made through toll-free number is recorded and synced with user's CRM.

  • SuperConference: It allows users to share their phone number and conference PIN with up to 9 other participants and create a secure conference call room.

  • Click-to-Call: Integrates the Click-to-Call button in user's email and ad campaigns to measure ROI.

Summary:

  • 1:1 Video Calls

  • Voice Calls

  • Calls to Mobiles and Landlines

  • Group Video Calls & Conferencing

  • Instant Messaging

  • SMS

  • Voice Messages

  • File Sharing & Transfer

  • Screen Sharing

  • Contact Sharing

Pricing:

  • Credit card required: N/A
  • Free: for 1 user
    Basic: $14.20/month for 2 users
    Advanced: $26/month for 4 users
    Premium: $52.90/month for 6 users
    Enterprise: Pricing on request.

Skype-to-Skype

Free
Included in plan:
  • Voice Calls
  • Video Calls
  • Conferencing
  • File Sharing
  • Screen Sharing
  • Messaging

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Admin, user, installation manuals, reseller guide. Online and direct Tech Support via phone calls.

  • Who are the main user groups of this service?
  • Any type of business, from SMB to large enterprises, schools, hotels.

  • What platforms does this service support?
  • IP PBX platform.

  • What are some applications this service is commonly used in tandem with?
  • iQall with mobile toggling, Epygi Hotel Console.

  • What is this service generally used for?
  • Is an IP PBX platform with a wide range of call answering and call management features, like call transfer, music on hold, call routing, audio conferencing and auto attendant with customisable scenario. Advanced features and services include additional audio conference participants, additional extensions, Call Recording, DCC Pro, Receptionist Console and Call Center features.

FAQs:

    Who are the main user groups of this service?
  • Knowlarity loves working with enterprises and startups in emerging markets.

  • What is this service generally used for?
  • It is generally used for a cloud telephony.

  • What are some applications this service is commonly used in tandem with?
  • It is used in tandem with various CRM systems.

  • Does this service integrate with any other apps?
  • Knowlarity has an ability to integrate seamlessly with CRM applications, such as: FreshDesk, Salesforce, ZOHO, and Zendesk.

  • Does this service offer an API?
  • Their API is based on REST principles, so it’s very easy to write and test applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • It allows Multi-Agent Access.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: blog, knowledge base, phone support, and email support.

FAQs:

    Who are the main user groups of this service?
  • Users of Skype are individuals and businesses, regardless of industry or size.

  • What platforms does this service support?
  • Deployment: Windows, Linux, MacOS, Android, iPhone/iPad, Windows Mobile, Xbox, Web-based.

  • What is this service generally used for?
  • Skype is used as a telecommunications software.

  • Does this service offer an API?
  • No, it doesn't.

  • Does this service offer multi-user capability (e.g. teams)?
  • No, it doesn't.

  • Does this service offer guides, tutorials and or customer support?
  • Support: FAQs, Community, Online Support, Phone Support, Virtual Agent.

  • Does this service integrate with any other apps?
  • Integrations: MS Word, MS Outlook, MS PowerPoint, MS Lync, WorkXpress, Agile CRM, Lucid Meetings, Wimi, Mendix, Grasshopper, SalesExec, Microsoft Dynamics CRM Online, OnePage CRM, Moxie Concierge, Cayzu, Helpdesk, Interactive Intelligence CaaS, Bitium, BigContacts, 8×8 Virtual Contact Center, 1CRM, Slack, GroupWise, Yugma.

Publisher:

Founded:
-
Based in:
Winter Park
Employees:
11-50
Likes:
448
Followers:
827

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
59.5k
Followers:
3.68k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses Epygi Cloud QX
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, French
Regional Restrictions:
none

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Skype
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English, Bulgarian, Czech, Danish, German, Greek, Spanish, Finnish, Estonian, French, Japanese, Chinese, Hungarian, Indonesian, Italian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Swedish, Turkish, Ukrainian
Regional Restrictions:
No restrictions.
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