Compare Episerver vs Squiz Matrix vs ChannelReply

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Crozscore:

84%
what is this?
46%
interest rising

Crozscore:

81%
what is this?
43%
no significant changes

Crozscore:

80%
what is this?
81%
30%
interest rising
Episerver screenshot view 3 more Squiz Matrix screenshot view 5 more ChannelReply screenshot

Software Description:

Epicenter unifies commerce and content in one comprehensive and productive suite, empowering authors, content managers, and marketers to produce compelling content via multiple channels. It enables users to build great customer experience, making the basis for successful multichannel campaigns.

The main purpose of Episerver is to create digital marketing material, content management and provide clients with a powerful tool to connect with their buyers. It doesn't require marketers to have advanced HTML knowledge to edit and refresh their content.

This platform merges content, sales, marketing, and analytics, to close the online business circle, starting from personalization and lead-generation to conversion and sales. It offers more intelligence, contributing to manual work reduction.

Software Description:

Squiz Matrix helps its users produce excellent new experiences to every client. This is an online enterprise-level content management system (CMS) built to help modify complex content into a range of seamless, personalized apps that build significant user interactions through multiple devices. It divides content and presentation so it's ideal for the perfect brand experience creation.

This platform allows non-technical users to edit and manage their digital content, and to analyze web traffic and visitor features. The suite is straightforward, cloud-based, and very practical, providing all functions of a complete CMS. Most users of Squiz Matrix are medium-sized companies, but also some of the world's leading brands and Government bodies.

Squiz Matrix combines content management system with search and web analytics, along with integration tools for Customer Relationship Management and Marketing Automation. It features user-based personalization, multilingual content, multi-site capabilities, analytics and A/B testing, roles and permissions management, integration with top CRM platforms, and full accessibility.

Software Description:

Channel Reply seamlessly integrates all of your Amazon and eBay customer service messages into Zendesk, keeping you organized and making sure that your customers never get lost in the shuffle.

With ChannelReply, you’ll have access to to threaded conversations with all of your eBay and Amazon customers. ChannelReply makes it astonishingly simple to respond to all of your messages directly through Zendesk. We give you access to all of the information you need to stay organized and provide effective support.

Features:

  • Notifications
  • Multi-User
  • Data Visualization
  • Dashboard
  • Data Export
  • Data Import
  • External Integrations
  • API
  • Batch Permissions & Access
  • A/B Testing

Features:

  • Data Import
  • API
  • Dashboard
  • A/B Testing
  • External Integrations

Features:

Summary:

  • Web Content Management

  • Digital Commerce

  • Digital Marketing

  • Multi-Site Management

  • Custom Content Providers

  • Database Support

  • Load-Balancing

  • Staging

  • Caching

  • Persona Management

Summary:

  • Advanced Editing Interface

  • Flexible Workflow

  • Flexible Permissions Structure for Distributed Authoring

  • Brand Building

  • Out-of-the-Box Integration

  • User-Based Personalization

  • Multi-Site

  • Analytics

  • Marketing Automation

  • Transparent Versioning

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $49.00/month
  • Credit card required: No
  • Starter: $49/Month
    Pro: $79/Month
    Enterprise: $179/Month

FAQs:

    Does this service offer an API?
  • Yes, Episerver offers RESTful API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Community, FAQs, Knowledgebase, Video Tutorials, Webinar, Phone, Live Chat, Email.

  • Does this service integrate with any other apps?
  • Integrations: Active Directory, SQL Server, Oracle Role, Salesforce, MS Dynamics, SharePoint.

  • Who are the main user groups of this service?
  • Users of this service are digital marketers in enterprises of all sizes.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
  • Episerver unifies digital commerce and content management in one platform.

  • What platforms does this service support?
  • This is a web-based software.

  • What are some applications this service is commonly used in tandem with?
  • Episerver is commonly used in tandem with Active Directory.

FAQs:

    Does this service offer an API?
  • Yes, it offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Webinars, Training, Email Support, and Phone Support.

  • What is this service generally used for?
  • This service is generally used as a content management system.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with CRM applications.

  • What platforms does this service support?
  • Squiz Matrix is a cloud-based platform.

  • Does this service integrate with any other apps?
  • Integrations: Marketo, KANA, SharePoint, Salesforce, PayPal, Google Analytics, Facebook, Git, Funnelback, SugarCRM, Twitter, SAP, Braintree, Magento, and Microsoft Dynamics.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Most users of Squiz Matrix are medium-sized companies, but also some of the world's leading brands and Government bodies.

FAQs:

    No FAQs associated with this application.

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Other:

Who uses Episerver
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
German, Swedish, Norwegian, English
Regional Restrictions:
No restrictions.

Other:

Who uses Squiz Matrix
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Polish, English
Regional Restrictions:
No restrictions.

Other:

Who uses ChannelReply
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
English
Regional Restrictions:
No restrictions.
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