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About EnjoyHQ

Understand your customers and build better products with confidence. EnjoyHQ is the customer research platform for data-driven product teams.

Get all your customer feedback and user research in one place. Centralize customer feedback, quantify customer requests, and use powerful search capabilities to discover insights and build better products.

Sync data from multiple channels, internal tools, and your database to centralize all customer feedback and user research in one place. Use powerful search functionality designed specifically for customer research, and find insights faster with search recommendations, smart term matching, and tons of filters.

Quantify and Segment Your Feedback
Build segmentation from customer data like user properties to focus on the needs and pain-points of high-value customers. Quickly find users and their metadata to get all of the context you need to have better conversations and make informed decisions. Import your customer data via Integrations, APIs and even spreadsheets!

Work Together
Align multiple teams around your customers, and empower your stakeholders to use data in their product decision making. Share insights with anyone in your organization while protecting sensitive data with user permissions that meet the needs of organizations of any size.

Features

  • Analytics
  • API
  • Calendar Management
  • Contact Management
  • Dashboard
  • Data Export
  • Data Import
  • Data Visualization
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Scheduling
  • Third-Party Plugins/Add-Ons
  • Call Tracking
  • Softphone
  • Review Monitoring
  • Net Promoter Score

Summary

  • Native Integrations

  • Customer Segmentation

  • Data Visualizations

  • Research Projects

  • Spreadsheets, Word Docs and Video Uploads

  • Automatic Translations

  • Automation Rules

  • Tags and Users Property Manager

  • User Management

  • Import and Export APIs

FAQs

    Does this service integrate with any other apps?
    • Slack
    • Trello
    • Zendesk
    • Jira
    • Intercom
    • Drift
    • AppStore
    • PlayStore
    • Email
    • Jira Service Desk
    • Satismeter
    • Promoter
    • Delighted
    • Wootric
    • Typeform
    • Zapier
    • Salesforce
    • Twitter
    • Trustpilot
    • Ask Nicely
    • Help Scout
  • Does this service offer multi-user capability (e.g. teams)?
  • Yes.

  • What is this service generally used for?
    • Customer Feedback Management
    • User Research Repository
  • Who are the main user groups of this service?
    • Data-driven senior product leaders
    • Research Operations and UX leaders
  • Does this service offer guides, tutorials and or customer support?
  • 24/7 customer support and VIP onboarding.

  • Does this service offer an API?
  • Import and export APIs.

Vendor Information

Founded:
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Based in:
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Employees:
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Who uses EnjoyHQ
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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