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About Engati

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. With our intelligent bots, we help you create the smoothest of Customer Experiences. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Discover the new way to support and retain more customers, increase sales, and improve satisfaction, with chatbots and live chat technology.
Automate engagement with customers, employees, and leads 24/7 and make every conversation count. Engage with your customers across 14+ channels with live support.

Chatbots are useful for a growing number of use cases. In any case, you shouldn't put resources into one on the off chance that won't work for you irrespective of how easy it is to use a chatbot platform but what customer service benefits can you expect from a chatbot?
Name it and Engati provides it all:

Multi-platform support - Multi-platform messaging gives bots a utility beyond novelty. With bots as facilitators, users can access services in their preferred form of communication. Further, it supports 14 major messaging platforms, like Facebook Messenger, WhatsApp, Slack, Skype, Kik, Telegram, Line, Webchat, Viber.

Easy 10 minutes setup - Easy setup makes it possible for anyone willing to make a ai chatbot easier. Thus, Engati helps you set up and create a chatbot in hardy 10 minutes without requiring coding at all.

Web Widget Integration - It allows integration of any small application to your own chatbot. Hence, it reduces the pain of switching between work apps altogether.
Detailed Engagement Analysis - With its ability to understand natural language and codify it, it allows tracking of most frequently asked questions, chatbot actions, cohort analysis that can be used everywhere from product development to cost reduction.

365247 Support — Unlike your support staff, chatbots don’t need any breaks and they happily work and even learn 24 hours a day. They have a robust cloud architecture.

Response Personalisation - Personal information about the user is used to personalize chatbot conversations helping them recommend in an efficient way.

Easy chatbot training - With all of the rich information coming from analytics, you can get a hang of how to train the bot. You can train your bots as per your customer queries and needs with our additional features like DOWNLOAD and UPLOAD. All of this will be available on the Engati chatbot platform.

About Roundme

Roundme is an iOS and web virtual reality app that allows users to create interactive 360-degree view virtual tours, explore different locations across the world through Hotspots and share them with the community (contributors, travellers and photographers) through Portals using any VR headsets.
Roundme supports JPEG and TIFF images up to 65.000 pixels shown with multiresolution support. With Roundme every panorama is safely and securely stored in the cloud and available for download anytime. The Privacy upgrade grants the ability to hide tours from Roundme, in addition to password protecting and setting the list of allowed domains for embeds.
Roundme was officially released on 17 June 2014 and now encounters more than 150 000 created tours and more than 350 000 uploaded panoramas. “Best New App” on Apple’s iTunes in February 2015. Roundme raised a $3 million round led by April Capital in 2015, reportedly by TechCrunch.

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Malware Protection

Features

  • 2-Factor Authentication
  • API
  • Batch Permissions & Access
  • Contact Management
  • Contact Sharing
  • Data Export
  • Data Import
  • Email Integration
  • External Integrations
  • Google Apps Integration
  • Multi-User
  • Notifications
  • Password & Access Management
  • Malware Protection

Summary

  • The best free chatbot platform to build your bot.

  • Chatbot that is built once on the platform and published across 8 major platforms.

  • AI-driven technology to engage with your customers.

  • Live chat for customer service

  • Leverage the power of automation and conversational AI to acquire, grow and serve your customers

  • Improve agent productivity with a one-view inbox across multiple channels

  • Automate engagement with customers, employees and leads 24/7

  • Provide a consistent customer experience. Respond to customers in 50+ languages

Summary

  • Multiresolution Support

  • Offline Tours

  • Floor Plans & Maps

  • Social Sharing

  • Embedding of Virtual Tours

  • Uploading of 360 images

  • Virtual Tour Creation

  • Roundme is world's most hassle-free 360 VR publishing and panoramic tours authoring platform. Roundme application allows users to create, upload and share 360 degree panoramic photos and multimedia content of real spaces, which users can visit virtually. Roundme has a broad field of usage: photography, real estate, marketing, travelling, design and architecture.

FAQs

    Does this service offer an API?
  • No

  • Who are the main user groups of this service?
  • Engati is a cross-domain, cross-audience platform that lets you build and deploy to a wide range of customers.

  • Does this service integrate with any other apps?
  • Dialogflow for Small Talk

  • What is this service generally used for?
  • Customer support and marketing

  • What are some applications this service is commonly used in tandem with?
  • CRM, HRMS, LMS, other plugins, Google Calendar, Google Maps

  • What platforms does this service support?
  • Website, Facebook Messenger, Line, Slack, Telegram, Kik, Viber, WeChat, Skype, Skype for Business

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service offer guides, tutorials and or customer support?
  • Yes

FAQs

    Does this service offer an API?
  • No

  • Does this service offer multi-user capability (e.g. teams)?
  • The account at Roundme can be accessed by several community members similtaneously.

  • Does this service offer guides, tutorials and or customer support?
  • Video tutorails and articles in Help Center can be used to learn how to use the platfrom. If any additional questions occur Customer Support is provided via email.

  • Does this service integrate with any other apps?
  • Roundme doesn`t integrate with any other apps, nevertheless, the sharing to Facebook, Twitter and Google+ is available.

  • What are some applications this service is commonly used in tandem with?
  • In order to upload panoramic images to Roundme the additional editing software is ususally required, e.g. Photoshop, PTgui or any other similar one depending on the user`s preferences.

  • Who are the main user groups of this service?
  • Professional and amateur panoramic photographers and virtual tour production studios, Architectural bureaus, Interior design studios, Real estate portals, Marketing / Event agencies, 3D design studios.

  • What platforms does this service support?
  • Roundme is available on the web, iOS and Android.

  • What is this service generally used for?
  • Roundme is used for creating and embedding VR tours containing panoramic images in high-resolution format with multimedia content.

Vendor Information

Founded:
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Based in:
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Employees:
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Likes:
Followers:
3.35k

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
2.94k

Other

Who uses Engati
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Arabic, Afrikaans, Chinese, German, Czech, Danish, Finnish, French, Irish, Hindi, Hebrew, Indonesian, Italian, Dutch, Ukrainian
Regional Restrictions:
No restrictions.

Other

Who uses Roundme
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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