The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. With our intelligent bots, we help you create the smoothest of Customer Experiences. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.
Discover the new way to support and retain more customers, increase sales, and improve satisfaction, with chatbots and live chat technology.
Automate engagement with customers, employees, and leads 24/7 and make every conversation count. Engage with your customers across 14+ channels with live support.
Chatbots are useful for a growing number of use cases. In any case, you shouldn't put resources into one on the off chance that won't work for you irrespective of how easy it is to use a chatbot platform but what customer service benefits can you expect from a chatbot?
Name it and Engati provides it all:
Multi-platform support - Multi-platform messaging gives bots a utility beyond novelty. With bots as facilitators, users can access services in their preferred form of communication. Further, it supports 14 major messaging platforms, like Facebook Messenger, WhatsApp, Slack, Skype, Kik, Telegram, Line, Webchat, Viber.
Easy 10 minutes setup - Easy setup makes it possible for anyone willing to make a ai chatbot easier. Thus, Engati helps you set up and create a chatbot in hardy 10 minutes without requiring coding at all.
Web Widget Integration - It allows integration of any small application to your own chatbot. Hence, it reduces the pain of switching between work apps altogether.
Detailed Engagement Analysis - With its ability to understand natural language and codify it, it allows tracking of most frequently asked questions, chatbot actions, cohort analysis that can be used everywhere from product development to cost reduction.
365247 Support — Unlike your support staff, chatbots don’t need any breaks and they happily work and even learn 24 hours a day. They have a robust cloud architecture.
Response Personalisation - Personal information about the user is used to personalize chatbot conversations helping them recommend in an efficient way.
Easy chatbot training - With all of the rich information coming from analytics, you can get a hang of how to train the bot. You can train your bots as per your customer queries and needs with our additional features like DOWNLOAD and UPLOAD. All of this will be available on the Engati chatbot platform.
About Ziggeo
We handle
Video recording / uploading of videos (no downloading of apps required)
Transcoding for all formats so that videos can be recorded and played across all devices/browsers
Playback of videos across all devices/browsers
Hosting / storage of videos
Server-side SDKs available
Native SDKs for iOS and Android
About Muvi Playout
Muvi Playout is an end-to-end Playout solution to launch unlimited online TV channels and broadcast pre-scheduled on-demand content sequentially in real-time over the internet. Muvi Playout is instantly deployable and offers a fully automated workflow from content ingestion to uninterrupted delivery of both live & VOD content across the web, mobile, TV, and connected devices.
Features
2-Factor Authentication
API
Batch Permissions & Access
Contact Management
Contact Sharing
Data Export
Data Import
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Password & Access Management
Malware Protection
Features
2-Factor Authentication
API
Batch Permissions & Access
Contact Management
Contact Sharing
Data Export
Data Import
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Password & Access Management
Malware Protection
Features
2-Factor Authentication
API
Batch Permissions & Access
Contact Management
Contact Sharing
Data Export
Data Import
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Password & Access Management
Malware Protection
Summary
The best free chatbot platform to build your bot.
Chatbot that is built once on the platform and published across 8 major platforms.
AI-driven technology to engage with your customers.
Live chat for customer service
Leverage the power of automation and conversational AI to acquire, grow and serve your customers
Improve agent productivity with a one-view inbox across multiple channels
Automate engagement with customers, employees and leads 24/7
Provide a consistent customer experience. Respond to customers in 50+ languages
Summary
Video Recording APIs and SDKs
Browser-based Recording / Playback
WebRTC / HTML-5 Support
Mobile-friendly
Native Video SDKs for iOS and Android
Embeddable Video Recorder
No Downloading of Apps Required
Branding and Video Effects
Viewable in Private Dashboard
Summary
Bulk upload
Faster encoding
Real-time Transcoding
Subtitling & Captions
Channel Log Management & Quality Control
Auto-generated EPG
Ad-Insertion
Embed to Website & Apps
Linear Feed in HLS Format, Use on Any Player
Support Single & Recurring Event
Pricing
Starter
$99.00
per month
Included in plan:
Video Recorder + Player
HTML5/WebRTC Support
Video Dashboard
iOS + Android SDKs
Push to S3, Dropbox, FTP, ...
Secure Video Access
Pro
$399.00
per month
Included in plan:
Includes everything on Starter
Screen Capture
High-Definition Videos (HD)
Add Logos to Videos
Configurable Dashboard
Pricing
Basic
$899.00
unlimited user(s) / month
Included in plan:
Create Unlimited Linear Channels
Dynamic, Thematic, Sequential
Unlimited Video Uploads
Unlimited Users
24×7 Streaming Support
Dedicated Account Manager
FAQs
Does this service offer an API?
No
Who are the main user groups of this service?
Engati is a cross-domain, cross-audience platform that lets you build and deploy to a wide range of customers.
Does this service integrate with any other apps?
Dialogflow for Small Talk
What is this service generally used for?
Customer support and marketing
What are some applications this service is commonly used in tandem with?
CRM, HRMS, LMS, other plugins, Google Calendar, Google Maps
What platforms does this service support?
Website, Facebook Messenger, Line, Slack, Telegram, Kik, Viber, WeChat, Skype, Skype for Business
Does this service offer multi-user capability (e.g. teams)?
Yes
Does this service offer guides, tutorials and or customer support?
Yes
FAQs
No FAQs associated with this application.
FAQs
What platforms does this service support?
Web Apps
What is this service generally used for?
Muvi Playout is an end-to-end Playout solution to launch unlimited online TV channels and broadcast pre-scheduled on-demand content sequentially in real-time over the internet. Muvi Playout is instantly deployable and offers a fully automated workflow from content ingestion to frame-perfect delivery of both live & VOD content across the web, mobile, TV, and connected devices.
Does this service offer multi-user capability (e.g. teams)?
Yes
Who are the main user groups of this service?
Broadcasters, media houses, channel owners, enterprises
What are some applications this service is commonly used in tandem with?
Video Scheduler, Playout solution
Does this service offer guides, tutorials and or customer support?