Compare EngageDots vs LivePerson vs Apphitect IM

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About EngageDots

EngageDots, enterprise instant messaging software features allows you to be in constant touch with your employees, projects, and customers and keep all your business communications in one place. Invite your clients, employees, and vendors to chat and make decisions with options to set online meetings, reminders for tasks assigned and so forth.

  • Team Collaboration - An exclusive application to communicate, collaborate and manage employees and customers with group chat and private chat features.
  • Task Scheduling - An automated and extensive app designed for enterprises to plan projects and assign tasks efficiently, in real time.
  • Secure Messaging - Create highly confidential chat rooms for one-on-one and group chats for a fast and reliable communication.
  • Effective Communication - A one-in-all platform for communicating effectively with the team which succeeds where third party email and file sharing platforms fail
  • Significant Cost Savings - Offering benefits of an exquisite communication solution reserving half the cost you spend for other third party communication platforms, calls, emails, and more
  • Multiple User Controls - Developed to handle multiple user requests with real-time connectivity to effectively manage customer relationships.
  • Instant Insights - A platform to view statistical reports on the progress which supports easy decision making and manage promotional activities with no hassles.

About LivePerson

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

About Apphitect IM

Apphitect IM solution is built on cutting-edge technologies that include several flexible features such as integration of chat SDK, messaging API to the third party, security, cloud hosting, scalability, inbuilt WebRTC, and any other feature that the client wishes to add.

Apphitect IM has 3 tier security course integrated to secure file transfer that takes place through the app; thus, assuring conversations in a trustworthy floor. The solution, in addition, blends in with the third-party platforms to create a flair that meets the measures of Enterprise-grade standards.

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Features

  • API
  • Batch Permissions & Access
  • Chat
  • Contact Management
  • Contact Sharing
  • Document Comparison
  • Email Integration
  • External Integrations
  • File Sharing
  • File Transfer
  • Google Apps Integration
  • History/Version Control
  • Marketing Automation
  • Multi-User
  • Notifications
  • Project Management

Summary

  • Direct & group messaging

  • Audio & video chat

  • High-end security

  • Automated reporting

  • User location

  • History backup

  • Backup manually

  • All device compatibility

  • Unlimited chat rooms

  • Project Collaboration

Summary

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

Summary

    No key features associated with this application.

Pricing

Basic

$1.00
1 user(s) / month
Included in plan:
  • High-end security
  • Secure guest access
  • Third party integrations

FAQs

    What is this service generally used for?
  • A reliable team collaboration software for business. It is an instant messaging software with basic and advanced features like Direct & group messaging, Audio & video chat, File sharing, Task/Event management, Third party integrations,
    @ Mentions, # tags, Broadcasting, Secure guest access, High-end security, Access control (Admin), Custom features (Admin), Automated reporting, User location, History backup, Reminders Notifications, Unlimited chat rooms, Backup manually, All device compatibility.

  • What platforms does this service support?
  • Android, iOs & Web

  • Does this service offer guides, tutorials and or customer support?
  • Yes. It offers life tech support.

  • Does this service offer an API?
  • Yes. It offers API for third party integrations.

  • Does this service integrate with any other apps?
  • Yes. Third party integration is available with the help of API.

  • Does this service offer multi-user capability (e.g. teams)?
  • yes. The objective of this app is to ease the communication between the teams of business. It offers group chat, file sharing among groups, unlimited chat rooms & task/event allocation.

  • Who are the main user groups of this service?
  • The admin can define the user groups and roles in admin panel. Any number of chat rooms are available in this app.

FAQs

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

FAQs

    No FAQs associated with this application.

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Vendor Information

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
Followers:

Vendor Information

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other

Who uses EngageDots
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other

Who uses Apphitect IM
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
Arabic, English
Regional Restrictions:
No restrictions.
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