Compare eMyPA vs Olark vs Pipedrive

Pipedrive

CRM
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54%
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87%
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Crozscore:

91%
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92%
50%
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eMyPA screenshot view 5 more Olark screenshot view 4 more Pipedrive screenshot

Software Description:

eMyPA is a Business Card Scanner for Individuals and employees of an Enterprise. At eMyPA, we understand the importance of maintaining the information of every contact that you have established. It is, for this reason, we ensure utmost care at every step of our process so that the cards and the information they carry are secure.
It provides a simple 2-step solution to manage the business cards you collect:

  1. Snap the picture of the business cards
  2. Upload the card images to our Cloud Server

The business cards will be digitized in the Cloud Server and your contact data will be automatically pushed into your mobile phone. You will be able to access your contacts at Your Fingertips Anytime, Anywhere.

eMyPA’s – Key Features

  • Mobile – Anytime and anywhere access
  • Ability to custom index and categorize your contact data
  • Captures contextual information like Date of the meeting, Introduced by, Discussion Notes, Tag Contacts, etc.
  • Search on partial data (including notes)
  • Human verified - Very accurate & high-quality data
  • Safe and secure service
  • Effortless and time-saving contact management

  • Value-added functions like capturing Contact’s Profile Picture and Social Profile, Recording all Interactions, Sharing your e-Business Card with a Contact, etc., viz., Take the relationship beyond Business Card Exchange

It is a must-have app for CXOs, Head of Sales, Salespersons, and just about anybody who has to manage information of a large network of professional connections.

The Key Benefits to an Enterprise are as follows:

  • Contact Data for the Enterprise accurately captured and centrally available, viz., a Trusted source of data for an Enterprise.
  • Customized data collection template to enable data relevant to the business of the Enterprise to be accurately captured.
  • Information generated during interactions between Sales Team and Clients captured accurately at source, viz., data critical for driving a deal collected as it is generated
  • Unmatched return on investment – equivalent to adding a salesperson to the team without incurring the cost of one.

Software Description:

Olark helps its users to engage visitors on their website using instant messengers while viewing real-time and contextually relevant customer information. They can see visitor location, geographic location, and even shopping cart balances and contents.
Users can give their customers the answers they need immediately and gain powerful insights about what they want for relationships that last.
Olark live chat is the easiest way to boost sales, help solve issues and understand customers.

Software Description:

Pipedrive is a sales management tool built for salespeople by salespeople. Used by more than 50k sales teams globally, it helps to see the big picture, then gives step-by-step guidance to keep everyone focused on the activities that drive deals to close. With Pipedrive nothing falls through the cracks. It is easy to use and helps to keep focus, so your team will love to use it and you can trust the data in the system. Its simple to get started, but powerful enough adapt to any sales process.

Features:

  • Data Import
  • Multi-User
  • Notifications
  • API
  • Email Integration
  • Data Export
  • Contact Sharing
  • Contact Management
  • External Integrations

Features:

  • Analytics
  • API
  • Chat

Features:

  • API
  • Dashboard
  • Email Integration
  • History/Version Control
  • Lead Management
  • Lead Scoring
  • Contact Management
  • Contact Sharing
  • Project Management
  • CRM Integration
  • Data Import
  • Forecasting
  • Expense Tracking

Summary:

  • Effortlessly Capture Business Cards

  • Capture Minutes of Meetings

  • Share Information With Colleagues

  • Tag Contacts For Easy Searching

  • Share Business e-Cards

  • Connect With Contacts on LinkedIn

  • Add Pictures and Context to Your Contacts

  • Set Reminders

  • Design Custom Template for Data Capture

  • Eliminate Duplicate Data

Summary:

  • Simple install: Just copy and paste an HTML snippet.

  • Visitor details: Know who and what's going on your website.

  • Transcripts: Every chat recorded for review.

  • Chat ratings: Get instant feedback from customers.

  • Reporting: Detailed, real-time reports.

  • Proactive chat: Directly or with targeted, automated rules.

Summary:

  • Contact Histories: In the Contacts portion of the application, users are able to search for contacts by name or organization.

  • Timeline Views: Deals are arranged by their expected close dates, allowing salespeople to discover which activities they should be working on before deals get stale.

  • Sales Forecasting: Our Forecasting tool is akin to having a personal sales manager, except it can’t fire you if you don’t make your targets. It helps you to pick the right deals and activities to focus on, so you won’t experience nasty surprises at the end of the month.

  • Sales Pipelines:We’ve built our software around a proven sales pipeline management methodology. The primary view is the pipeline, a clear visual interface that prompts you to take action, remain organised and stay in control of a complex sales process.

  • Reporting Capabilities: With Pipedrive, salespeople track any number of metrics, including the number of calls made by individual team members and the number of pitches completed in a given period of time.

  • Email integration: Stop wasting time in your inbox We offer two easy and time-saving ways to track email conversations. In addition, we'll connect your emails automatically to your contacts and deals, so you'll have a full overview of everything that's happening with a prospect in one place. You’ll save time and improve sales productivity.

Pricing:

  • Credit card required: N/A
  • Ultimate: $219 Month/15 operators.
    Platinum: $116 Month/8 operators.
    Gold: $44 Month/4 operators.
    Bronze: $15 Month/1 operator.
    14 days free trial for any plan.

Pricing:

  • Credit card required: N/A
  • $12 per user per month, with 30 days free trial.

FAQs:

    Does this service offer an API?
  • eMyPA offers APIs for the following:
    - Adding contact
    - Extracting contact data in Microsoft Excel format
    - Deduplication of contact data based on a defined criteria.

  • Does this service offer guides, tutorials and or customer support?
  • eMyPA is an easy to use and interactive mobile app. It offers its users a reference guide to the features accompanied by short videos about the usage of the feature. Customer support is available over email and phone.

  • Does this service offer multi-user capability (e.g. teams)?
  • eMyPA is ready to be used by multiple users in an Enterprise. It is best used by sales teams to accurately capture and share information generated in their client interactions. This enables the team members to be up-to-date with the context when they have to interact with a client.

  • Does this service integrate with any other apps?
  • eMyPA is qualified to integrate with Microsoft Office 365 through Active Directory. eMyPA integration with Microsoft Dynamics and Salesforce in the product roadmap.

  • What are some applications this service is commonly used in tandem with?
  • eMyPA is used commonly with CRM software like Salesforce, Oracle CRM, Microsoft Dynamics, etc. It can also be used with other cloud-based CRM software like Zoho, SugarCRM, Pipedrive, ModelN, etc.

  • What platforms does this service support?
  • eMyPA is available as a native mobile app for Android and iOS platforms. It is listed in Play Store and App Store respectively.

  • What is this service generally used for?
  • eMyPA is generally used to accurately capture information from interactions by users with their contacts. This information could be in the form of business cards, minutes of meetings, key decisions taken by them, action items assigned, etc. The users can use this information to grow their relationships and to pitch the right product/service to the right customer at the right time.

  • Who are the main user groups of this service?
  • The main user groups of eMyPA are:
    - Salespersons in Small, Medium and Large Enterprises
    - Feet-on-the-street personnel collecting critical data from the field for organizations
    - CXOs, Head of Sales, Marketing, Entrepreneurs who meet and network frequently

FAQs:

    Who are the main user groups of this service?
  • It is used by sales and support teams in large enterprises, mid size business, non profits, small business.

  • What is this service generally used for?
  • Olark is generally used for live chat customer support.

  • What platforms does this service support?
  • Mobile and desktop — iPhone, Android, Windows and Mac

  • What are some applications this service is commonly used in tandem with?
  • This service is most commonly used in tandem with: FluidSurveys; Desk.com; Cayzu Help Desk; Pipeliner CRM; Zendesk; and Freshdesk.

  • Does this service integrate with any other apps?
  • Among others, it integrates with: Desk.com, Wordpress, Salesforce Sales Cloud, Zendesk, Freshdesk, Highrise CRM, SugarCRM, Groove, Talkdesk , Shopify, BigCommerce, PrestaShop, Magento , Volusion, 3dCart, Google Analytics, Unbounce, Segment.

  • Does this service offer an API?
  • Olark live chat has an API available.

  • Does this service offer multi-user capability (e.g. teams)?
  • Chats can be transfered from one agent to another and they can set up groups.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: FAQs, knowledge base, online support, phone support, video tutorials.

FAQs:

    Who are the main user groups of this service?
  • Sales departments in small and mid-sized businesses.

  • What is this service generally used for?
  • Pipedrive is used as a sales pipeline management tool.

  • What platforms does this service support?
  • This solution works on both desktops and mobile devices, thanks to native iOS and Android applications.

  • What are some applications this service is commonly used in tandem with?
  • Pipedrive is commonly used with dapulse, ActiveCampaign, and Userlike Live Chat.

  • Does this service integrate with any other apps?
  • Pipedrive integrates with multiple of third-party applications, including Dropbox, Google Apps, Google Drive, and Highrise. A Google Maps integration makes it easy for salespeople to see their customers on interactive maps.

  • Does this service offer an API?
  • It offers REST API.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: FAQs, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
-
Based in:
Bangalore
Employees:
2-10
Likes:
645
Followers:
274

Publisher:

Founded:
2008
Based in:
Ann Arbor
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
9.63k

Other:

Who uses eMyPA
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Pipedrive
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Spanish, Portuguese, French, Estonian, Norwegian, Dutch, Korean, Japanese, Turkish, Finnish, German, Italian
Regional Restrictions:
No restrictions.
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