Compare Emolytics vs SalezShark vs Bornevia

Software Description:

Emolytics S.A. is a spin-off company from Université catholique de Louvain (UCL). Emolytics, its core product, continuously measures the quality of the interactions between companies and their customers through the prism of emotions.

Through an innovative and user-friendly market research software-as-a-service platform, Emolytics captures and analyzes multiple dimensions of the customer experience through multiple channels (websites, emails, invoices, ads, events, POS).

Emolytics computes and translate customers’ feedback into data sets which are given a special human angle/touch through a unique KPI: the Emoscore.

Software Description:

SalezShark CRM is a platform that allows sales professionals to effectively interact with their customers and drive engagement . SalezShark’s Relationship Cloud helps you connect with future prospects, gathers your customers’ personal traits to help you know them better, leading to further deepening your professional relationships for better business. It is a self-recommending system which also enables collaboration of employees across teams, resulting in positive outcomes and increased sales.

Software Description:

Bornevia is a simple customer support software designed for teams.

It brings all your customer email, live chat, twitter, and facebook conversations in a shared team inbox. Save more time to deliver more amazing and personal support as a team.

Features:

• Customer Management
• Dashboard
• Marketing Automation
• Multi-User
• API
• Email Integration
• Data Visualization
• Data Export
• Data Import
• External Integrations

Features:

• Data Import
• Data Export
• Email Integration
• Lead Management
• Expense Tracking
• Forecasting
• Calendar Management
• Contact Management
• Contact Sharing
• Customer Management
• Dashboard
• Notifications
• Multi-User
• Multi-Currency
• Marketing Automation
• Third-Party Plugins/Add-Ons
• Scheduling

Features:

• Chat
• Customer Management
• Email Integration
• Social-Media Integration
• API

Summary:

No key features associated with this application.

Summary:

• Free trial account for CRM, database and marketing tool

• Dynamic platform designed to manage and organize data for your sales professionals

• Give insights to your clients’ personal traits

• Helps them build business relationships and deliver effective messaging

• The self-recommending system enables collaboration of employees across teams, resulting in positive outcomes and increased sales

Summary:

• Multichannel dashboard/team inbox for email, chats, twitter, and facebook messages

• Advanced analytics

• Canned responses

• Smart rules

• Case management

• Live chat time-based trigger. Greet your visitor with custom messages after staying on your site for a certain period of time.

• Live chat as a group/team. One customer can be handled by multiple agents in a chat room

• Smart live chat widget that autoreplies with a lead generation form outside business hours or when agents are all offline

• Unlimited email mailboxes, twitter accounts, facebook accounts, and chat widgets

• Developer API

Pricing:

• Starting from: $20.00/month
• Credit card required: No

• Basic Plan: $20/user/month

  • Lead Management
  • Activities & Tasks
  • Account & Contact Management
  • Opportunity Tracking
  • Forecasting
  • Reporting & Dashboard
  • Social Intelligence
  • Email Integration
  • Campaign 360°
  • Administration

  Professional Plan: $45/user/month

  • Basic features
  • Web2Lead Capture
  • Assignment & Tracking
  • Standard Reports + 5 Custom Reports
  • Relationship Cloud
  • Chat Feature

  Premium Plan: $65/user/month

  • All Professional features
  • Standard Reports + 10 Custom Reports
  • Email & Telephony Integration
  • Notification Management
  • Customization

Pricing:

• Starting from: $10.00/month
• Credit card required: No

• One pricing plan only

FAQs:

No FAQs associated with this application.

FAQs:

FAQs:

What platforms does this service support?

• Web and mobile (Android)

Does this service offer multi-user capability (e.g. teams)?

• Yes

Does this service integrate with any other apps?

• Coming soon: Slack, Shopify, Wordpress, Magento, Hubspot CRM.

What is this service generally used for?

• Customer service, customer support, technical support, live chat support.

Who are the main user groups of this service?

• Small and modern businesses, Startups, and e-commerce businesses.

Does this service offer guides, tutorials and or customer support?

• Yes. Our amazing support team is ready to help and reply within 1 hour within business days and hours.

Does this service offer an API?

• Yes

Publisher:

Publisher:

Publisher:

Other:

• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android

Other:

• Startups
• SMEs
• Agencies
• Enterprises

• Web App

• iOS
• Android

Other:

• Startups
• SMEs
• Agencies
• Enterprises

• Web App

• Android