Compare Emolytics vs ReviewTrackers vs Second CRM

Software Description

Emolytics S.A. is a spin-off company from Université catholique de Louvain (UCL). Emolytics, its core product, continuously measures the quality of the interactions between companies and their customers through the prism of emotions.

Through an innovative and user-friendly market research software-as-a-service platform, Emolytics captures and analyzes multiple dimensions of the customer experience through multiple channels (websites, emails, invoices, ads, events, POS).

Emolytics computes and translate customers’ feedback into data sets which are given a special human angle/touch through a unique KPI: the Emoscore.

Software Description

ReviewTrackers is an award-winning review monitoring and reputation management software platform, trusted by tens of thousands of businesses across the world.

Features of the SaaS platform include customisable review notifications, a centralised monitoring & management dashboard, powerful reporting & analytics, simplified multi-user collaboration & workflow management, and tools for efficient review response & review generation.

Software Description

Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.

Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.

Features

• Customer Management
• Dashboard
• Marketing Automation
• Multi-User
• API
• Email Integration
• Data Visualization
• Data Export
• Data Import
• External Integrations

Features

• 360 Degree Feedback
• Analytics
• API
• Audience Targeting
• Dashboard
• Feedback Management
• Keyword Tracking
• Multi-Account
• Multi-User
• Notifications
• Password & Access Management
• Social-Media Integration
• Third-Party Plugins/Add-Ons

Features

Summary

No key features associated with this application.

Summary

• Review Alerts

• Customer Surveys

• Reporting and Analytics

Summary

• Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.

• Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.

• Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.

• Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.

• Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.

• Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.

Pricing

• Starting from: $49.00/month
• Credit card required: No

• $49 Per Month / Per Location

Pricing

• Starting from: $24.00/month
• Credit card required: No

• Starting from $24/user/month
  
  Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.

FAQs

No FAQs associated with this application.

FAQs

Who are the main user groups of this service?

• Brick and Mortar Enterprise and Small Businesses

Does this service integrate with any other apps?

• Hootsuite and Zapier

Does this service offer an API?

• Yes

Does this service offer multi-user capability (e.g. teams)?

• Yes, multi-level dashboard access for your entire team.

Does this service offer guides, tutorials and or customer support?

• Yes, we are known for our world class white glove support that offers free training, guides and tutorials.

FAQs

Who are the main user groups of this service?

• Small to mid-market businesses, typically having number of employees between 11-99.

What is this service generally used for?

• Manage Sales & Marketing, Customer Support and Business Operations

What platforms does this service support?

• Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.

What are some applications this service is commonly used in tandem with?

• Email, Calendaring, Email Marketing, SMS gateway, Account / ERP software, integration with landing pages, etc

Does this service integrate with any other apps?

• Yes. Google Apps (Gmail, Calendar, Contacts, Documents), Mailchimp, MYOB, SQL Account, SMS, etc

Does this service offer an API?

• Second CRM offers two-way REST based web APIs to integrate with third-party applications.

Does this service offer multi-user capability (e.g. teams)?

• Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.

Does this service offer guides, tutorials and or customer support?

• Second CRM offer: Support Portal (user manual, video tutorials, faq), Online Live Support, Email and Phone Support.

Publisher

Publisher

Publisher

Other

• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android

Other

• SMEs
• Agencies
• Enterprises

• Web App

Other

• Startups
• SMEs
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android
• WinPhone
• Blackberry