Compare Emolytics vs Falcon.io vs ReviewTrackers

Software Description:

Emolytics S.A. is a spin-off company from Université catholique de Louvain (UCL). Emolytics, its core product, continuously measures the quality of the interactions between companies and their customers through the prism of emotions.

Through an innovative and user-friendly market research software-as-a-service platform, Emolytics captures and analyzes multiple dimensions of the customer experience through multiple channels (websites, emails, invoices, ads, events, POS).

Emolytics computes and translate customers’ feedback into data sets which are given a special human angle/touch through a unique KPI: the Emoscore.

Software Description:

Falcon.io provides a SaaS platform for social media marketing and customer experience management. The platform features tools for social listening, engagement, content marketing, analytics and managing audience data. It enables marketers to deliver more personalized brand experiences across touchpoints based on enriched customer profiles. The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services.

Software Description:

ReviewTrackers is an award-winning review monitoring and reputation management software platform, trusted by tens of thousands of businesses across the world.

Features of the SaaS platform include customisable review notifications, a centralised monitoring & management dashboard, powerful reporting & analytics, simplified multi-user collaboration & workflow management, and tools for efficient review response & review generation.

Features:

• Customer Management
• Dashboard
• Marketing Automation
• Multi-User
• API
• Email Integration
• Data Visualization
• Data Export
• Data Import
• External Integrations

Features:

• Multi-User
• Data Export
• Multi-Account
• API
• Data Visualization
• Social-Media Integration
• Keyword Tracking
• Audience Targeting
• Social Media Monitoring
• Calendar Management
• Scheduling

Features:

• 360 Degree Feedback
• Analytics
• API
• Audience Targeting
• Dashboard
• Feedback Management
• Keyword Tracking
• Multi-Account
• Multi-User
• Notifications
• Password & Access Management
• Social-Media Integration
• Third-Party Plugins/Add-Ons

Summary:

No key features associated with this application.

Summary:

• Manage all channels on one platform

• Schedule and publish in the Editorial Calendar

• Social media monitoring with 4.8 million online sources

• Collate all customer interactions in individual profiles

• Aggregate customer profiles for targeting

• Single inbox for all customer engagement

• Create responsive web pages

• Priority algorithm ranks incoming messages

• Mobile friendly content previewing

• Dedicated support and consultancy services

Summary:

• Review Alerts

• Customer Surveys

• Reporting and Analytics

Pricing:

• Credit card required: No

• Falcon.io offers three service packages to suit company size and social needs: Starter, Pro, and Premium. Because we tailor our pricing and services packages to each case, these offers may vary depending on the different services and support levels.

Pricing:

• Starting from: $49.00/month
• Credit card required: No

• $49 Per Month / Per Location

FAQs:

No FAQs associated with this application.

FAQs:

Who are the main user groups of this service?

• Medium-sized and enterprise companies across a broad array of industries.

Does this service offer guides, tutorials and or customer support?

• Yes.

What are some applications this service is commonly used in tandem with?

• Google Analytics, Zendesk, Facebook Ads Manager, Salesforce

Does this service integrate with any other apps?

• Google Analytics, Zendesk, Facebook Ads Manager, Salesforce

What platforms does this service support?

• Native mobile apps.

Does this service offer multi-user capability (e.g. teams)?

• Yes.

Does this service offer an API?

• Yes.

What is this service generally used for?

• Social media management and marketing, customer data management.

FAQs:

Who are the main user groups of this service?

• Brick and Mortar Enterprise and Small Businesses

Does this service integrate with any other apps?

• Hootsuite and Zapier

Does this service offer an API?

• Yes

Does this service offer multi-user capability (e.g. teams)?

• Yes, multi-level dashboard access for your entire team.

Does this service offer guides, tutorials and or customer support?

• Yes, we are known for our world class white glove support that offers free training, guides and tutorials.

Publisher:

Publisher:

Publisher:

Other:

• Startups
• SMEs
• Agencies
• Enterprises

• Web App
• Windows
• Macintosh

• iOS
• Android

Other:

• Agencies
• Enterprises

• Web App
• Macintosh

• iOS
• Android

Other:

• SMEs
• Agencies
• Enterprises

• Web App