Emolytics S.A. is a spin-off company from Université catholique de Louvain (UCL). Emolytics, its core product, continuously measures the quality of the interactions between companies and their customers through the prism of emotions.
Through an innovative and user-friendly market research software-as-a-service platform, Emolytics captures and analyzes multiple dimensions of the customer experience through multiple channels (websites, emails, invoices, ads, events, POS).
Emolytics computes and translate customers’ feedback into data sets which are given a special human angle/touch through a unique KPI: the Emoscore.
About ReviewTrackers
ReviewTrackers is an award-winning review monitoring and reputation management software platform, trusted by tens of thousands of businesses across the world.
Features of the SaaS platform include customisable review notifications, a centralised monitoring & management dashboard, powerful reporting & analytics, simplified multi-user collaboration & workflow management, and tools for efficient review response & review generation.
About Falcon.io
Falcon.io provides a SaaS platform for social media marketing and customer experience management. The platform features tools for social listening, engagement, content marketing, analytics and managing audience data. It enables marketers to deliver more personalized brand experiences across touchpoints based on enriched customer profiles. The platform features a highly intuitive and collaborative UI and is complemented by comprehensive support and consultancy services.
Features
Analytics
API
Batch Permissions & Access
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Marketing Automation
Multi-User
Notifications
Scheduling
Template Designer
Net Promoter Score
Features
Analytics
API
Calendar Management
Contact Management
Dashboard
Data Export
Data Import
Data Visualization
Email Integration
External Integrations
Google Apps Integration
Multi-User
Notifications
Scheduling
Third-Party Plugins/Add-Ons
Call Tracking
Softphone
Review Monitoring
Net Promoter Score
Features
API
Audience Targeting
Brand Management
Calendar Management
Conversion Tracking
Dashboard
Data Export
Data Import
Data Visualization
External Integrations
Keyword Tracking
Marketing Automation
Multi-Account
Multi-User
Notifications
Scheduling
Social-Media Integration
Third-Party Plugins/Add-Ons
Social Media Monitoring
Summary
No key features associated with this application.
Summary
Review Alerts
Customer Surveys
Reporting and Analytics
Summary
Manage all channels on one platform
Schedule and publish in the Editorial Calendar
Social media monitoring with 4.8 million online sources
Collate all customer interactions in individual profiles
Aggregate customer profiles for targeting
Single inbox for all customer engagement
Create responsive web pages
Priority algorithm ranks incoming messages
Mobile friendly content previewing
Dedicated support and consultancy services
Pricing
Starting from: $49.00/month
Credit card required: No
$49 Per Month / Per Location
Pricing
Credit card required: No
Falcon.io offers three service packages to suit company size and social needs: Starter, Pro, and Premium. Because we tailor our pricing and services packages to each case, these offers may vary depending on the different services and support levels.
FAQs
No FAQs associated with this application.
FAQs
Who are the main user groups of this service?
Brick and Mortar Enterprise and Small Businesses
Does this service integrate with any other apps?
Hootsuite and Zapier
Does this service offer an API?
Yes
Does this service offer multi-user capability (e.g. teams)?
Yes, multi-level dashboard access for your entire team.
Does this service offer guides, tutorials and or customer support?
Yes, we are known for our world class white glove support that offers free training, guides and tutorials.
FAQs
Who are the main user groups of this service?
Medium-sized and enterprise companies across a broad array of industries.
Does this service offer guides, tutorials and or customer support?
Yes.
What are some applications this service is commonly used in tandem with?
Google Analytics, Zendesk, Facebook Ads Manager, Salesforce
Does this service integrate with any other apps?
Google Analytics, Zendesk, Facebook Ads Manager, Salesforce
What platforms does this service support?
Native mobile apps.
Does this service offer multi-user capability (e.g. teams)?
Yes.
Does this service offer an API?
Yes.
What is this service generally used for?
Social media management and marketing, customer data management.
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