Compare Effective vs Aktiv Mind LMS vs ServiceDesk Plus

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57%
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27%
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Crozscore:

70%
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Crozscore:

86%
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Effective screenshot Aktiv Mind LMS screenshot view 1 more ServiceDesk Plus screenshot

Software Description:

Effective Software is recognised as the largest health & safety software provider in the UK & Ireland with clients across all 5 continents and industry sectors. We help organisations with their health and safety processes to minimise risk, promote positive safety culture and prove duty of care. Our hands-on health and safety experience enables us to clearly understand your specific needs and configure our system to your specific requirements.

Simple and intuitive to use, flexible user configuration, complete paperless auditing and inspection solutions, and powerful reporting capabilities ensure our software is the perfect solution to improve organisations health and safety management needs.

We pride ourselves on providing a comprehensive list of health and safety software modules including:

  • Incident/Hazard Reporting
  • Audit Management
  • Risk Assessments
  • Training Management
  • Contractor Management
  • Plant Management
  • PPE Management
  • DSE Management
  • Chemical Management
  • CoSHH Management
  • Method Statements

We’re here to help, so for more information on Effective Software or to see what our customers say about us, check out our website or call our hotline to request a demonstration from one of our friendly product experts.

Software Description:

Aktiv Mind LMS is an online training software that enables businesses to create courses and tests in order to train their employees, or for schools to educate their students. The core values at Aktiv Mind LMS are to create software that is easy to use, yet powerful enough to suit the users needs. We have been lucky enough to have a strong positive response to our platform from all types of clients across many different types of industries. Whether you are a small business with under 10 employees, or a large enterprise company with over 2000 employees, or an educational institution, Aktiv Mind LMS strives to provide you with the tools you need to train your employees or students.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Features:

  • Notifications
  • Data Export
  • Multi-User
  • Scheduling
  • Calendar Management
  • Dashboard

Features:

  • Data Export
  • Employee Training
  • Data Import
  • Data Visualization
  • Corporate/Business
  • Personal Learning
  • Multi-User
  • Video Courses
  • Scheduling
  • Notifications
  • Dashboard
  • Employee Database
  • Application Tracking

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Summary:

  • Incident/Hazard Reporting

  • Audit Management

  • Risk Assessments

  • Training Management

  • Contractor Management

  • Plant Management

  • PPE Management

  • DSE Management

  • Chemical Management

  • Method Statements

Summary:

  • Online Training software lets you create courses to train your team

  • Create courses online

  • Learning Management System

  • Online training platform

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Pricing:

  • Starting from: $69.00/month
  • Credit card required: Yes
  • Plans range from a free trial and paid plans from $69/month to $499/month depending on the number of concurrent users.

Trial

Free
Included in plan:
  • Full access to all features

Standard

$69.00
25 user(s) / month
Included in plan:
  • Access to all features

Pro

$149.00
100 user(s) / month
Included in plan:
  • Access to all features

Business

$249.00
500 Users per month
Included in plan:
  • Free Managed LMS (i.e. we create your courses for you)

499

$499.00
2000 Users per month
Included in plan:
  • Free Managed LMS (i.e. we create your courses for you)

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

FAQs:

    No FAQs associated with this application.

FAQs:

    What is this service generally used for?
  • Online training

  • What are some applications this service is commonly used in tandem with?
  • N/A

  • What platforms does this service support?
  • Any platform with a web browser. Mobile Devices such as iPads/iPhones, PCs and Macs are all supported

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • N/A

  • Who are the main user groups of this service?
  • Any type of business, educational institution, or non-profit organization that wants to train either internally or sell courses to the public

  • Does this service offer an API?
  • N/A

  • Does this service offer guides, tutorials and or customer support?
  • Yes - free customer support and guides with all plans

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
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Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
Followers:

Other:

Who uses Effective
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Aktiv Mind LMS
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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