Compare eContracts vs Freshservice vs Floranext

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eContracts screenshot Freshservice screenshot view 5 more Floranext screenshot view 1 more

Software Description:

Optimus BT, headquartered in Atlanta, is primarily focused on providing an enterprise contract management product targeted at mid-market and large organizations for SharePoint Online, Office 365, and SharePoint on-premise platform. We primarily target industries with a specific focus on the life sciences (medical devices, biotechnology, pharma), in addition to healthcare, construction, manufacturing, professional services, oil and gas, non-profits, and government, among others. We work with organizations all over the world including but not limited to the U.S., Canada, Europe, Australia, Middle East, and Asia, among others.

Our marquee product, eContracts, is an enterprise contract management software, is available for SharePoint Online and Office 365, and SharePoint on-premise (SP 2013 and SP 2010). eContracts addresses all aspects of the contract lifecycle management process, and provides the following benefits to an organization:

  • Easier monitoring of contract performance.
  • Ability to keep up with key milestones and obligations.
  • Improved contract approval cycle times.
  • Set up and manage renewals, cancellations, and expirations.
  • Onboard customers or vendors faster.
  • Track revenue, spend and analyze financial information.
  • Integrate CRM and ERP systems for more comprehensive reporting and analytics.

Software Description:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Software Description:

We have been florists for over 40 years, running one of the most successful flower shops in the country. When we couldn’t find a florist website, floral POS solution, or other florist software that met our needs, we created Floranext.

At Floranext, we believe in great ecommerce and point-of-sale solutions that support florist independence. We think florist websites, floral POS, and florist software should be fun, easy to use, look great, and be affordable for any florist. Our software is available on web and also on iPad (iOS).

Our Florist POS is the leading independent software solution for flower shops – we have customers in 17 countries. We pride ourselves on great customer support and powerful but easy-to-use software that any flower shop employee can use.

Floranext’s Florist Point of Sale is a state-of-the art florist software system that saves you time and helps your run your entire flower shop more efficiently.

Our POS is built just for flower shops. House accounts, a wedding-event proposal manager, florist ticket printing, customer management, birthday/holiday reminders for customers, flexible credit card processing and more. Floranext is a complete florist POS system.

We make it easy to start with a new florist POS system or switch from an existing wire service POS. We help you transfer your customer base over (free of charge) and set up your computers and printers.

Floranext’s florist websites are custom built for flower shops. Websites can be pre-loaded with a florist product catalog and add-on gift items like balloons and chocolates. The website checkout has card message, delivery dates, and customizable delivery charges.

Our websites let you design your own site – choose from twelve different themes – then add front page banners and backgrounds to give the shop a unique look and feel. Designs take only a few minutes and there is no special skills required.

Our websites are search engine optimized to give you maximum exposure. There are also links to your social media pages like Facebook, Twitter, Pinterest and more.

We’ve combined all of our florist experience and tech know-how to create a one of a kind florist point of sale. Our POS will let you take and complete orders and save customer information on a single page. Our cloud-based platform makes it easy to set up on the computers and hardware your store already has meaning there’s no need to buy overpriced or difficult to install hardware.

Our florist technology is easy to use and our streamlined design makes training your staff a breeze. Our customer service team is eager to address any questions you might have. We also know how important good record keeping is for small businesses and offer sales, tax, house account, and inventory reports. As a Floranext customer you’ll own all of your data and it can be printed or exported into a spreadsheet at any time.

Features:

  • Calendar Management
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Document Comparison
  • Contact Management

Features:

  • API
  • Gamification
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Features:

  • Stripe
  • Calendar Management
  • Multi-Currency
  • Payment Processor
  • Contact Management
  • Scheduling
  • API
  • External Integrations
  • Data Visualization
  • Data Export
  • Notifications
  • Dashboard
  • Customer Management
  • Inventory Tracking
  • Multi-User
  • Data Import

Summary:

    No key features associated with this application.

Summary:

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Summary:

    No key features associated with this application.

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

Florist Point of Sale (POS)

$99.00
1 user(s) / month
Included in plan:
  • Take Delivery or Walk-In Orders
  • Delivery Routing
  • Floral House Accounts
  • Flexible Credit Card Processing
  • Management Reports
  • Florist Ticket Printing
  • Quickbooks Integration
  • Use on Web or iPad

Florist Websites

$29.99
1 user(s) / month
Included in plan:
  • Floral Ecommerce
  • Florist Delivery Charges
  • Florist Image Catalog
  • Design Your Own Website

Florist Wedding/Event Proposals

$49.99
1 user(s) / month
Included in plan:
  • Floral Shopping List
  • Profit Calculator
  • Floral Catalog
  • Email and Print Proposals

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Quickbooks

  • Who are the main user groups of this service?
  • Florist, Flower Shops, Florists, Green Houses, Green House, Bakeries, Chocolatiers, Retail, Flower Schools, Flower Design Schools, Floral Design Schools, Floral Schools, Colleges, Universities, Small Business, Large Businesses.

  • Does this service offer an API?
  • Yes

  • Does this service integrate with any other apps?
  • Floranext does integrate with Quick Books Online and Flower Shop Network.

  • What is this service generally used for?
  • The Service is generally used for imputing orders either through the POS or over the web. Tracking customer information, delivery said product sold by routing Deliveries.

  • What platforms does this service support?
  • Windows 7 or Newer, Mac OS, Safari, Frefox, Chrome, iPad, iPhone, Android, and much more.

  • Does this service offer guides, tutorials and or customer support?
  • Yes. Floranext has Customer support that can help with any issue that may arise. They can be contacted through phone, live chat, ticket submission, or email. Floranext does have a help desk with articles showing customers how to perform or do certain tasks.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

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Publisher:

Founded:
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Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:
848

Other:

Who uses eContracts
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.

Other:

Who uses Floranext
  • Personal
  • Freelance
  • Startups
Desktop Platforms:
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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