Compare eContracts vs AgentDrive vs Freshservice

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Crozscore:

59%
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28%
interest falling

Crozscore:

65%
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24%
interest falling

Crozscore:

85%
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79%
45%
interest falling
eContracts screenshot AgentDrive screenshot Freshservice screenshot view 5 more

Software Description:

Optimus BT, headquartered in Atlanta, is primarily focused on providing an enterprise contract management product targeted at mid-market and large organizations for SharePoint Online, Office 365, and SharePoint on-premise platform. We primarily target industries with a specific focus on the life sciences (medical devices, biotechnology, pharma), in addition to healthcare, construction, manufacturing, professional services, oil and gas, non-profits, and government, among others. We work with organizations all over the world including but not limited to the U.S., Canada, Europe, Australia, Middle East, and Asia, among others.

Our marquee product, eContracts, is an enterprise contract management software, is available for SharePoint Online and Office 365, and SharePoint on-premise (SP 2013 and SP 2010). eContracts addresses all aspects of the contract lifecycle management process, and provides the following benefits to an organization:

  • Easier monitoring of contract performance.
  • Ability to keep up with key milestones and obligations.
  • Improved contract approval cycle times.
  • Set up and manage renewals, cancellations, and expirations.
  • Onboard customers or vendors faster.
  • Track revenue, spend and analyze financial information.
  • Integrate CRM and ERP systems for more comprehensive reporting and analytics.

Software Description:

AgentDrive is the data-driven sales, marketing and advertising platform for real estate professionals. Its core product is a real estate CRM that integrates with websites and portals and provides essential sales and marketing features:

  • real estate franchise software
  • property portal feeder
  • email & SMS campaigns
  • ad & flyer maker
  • real estate SEO
  • dynamic retargeting
  • data-driven reporting

Software Description:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Features:

  • Calendar Management
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Document Comparison
  • Contact Management

Features:

  • Notifications
  • Conversion Tracking
  • Organization Management
  • Dashboard
  • Scheduling
  • Calendar Management
  • Customer Management
  • Lead Management
  • Task Scheduling/Tracking
  • Multi-User
  • Project Management
  • Marketing Automation
  • Email Integration
  • Data Export
  • Data Import
  • Contact Management
  • Batch Permissions & Access
  • File Sharing

Features:

  • API
  • Gamification
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Summary:

    No key features associated with this application.

Summary:

  • Automatic property matching

  • Two-way full email sync

  • Built-in website & CMS

  • XML generator

  • Email & SMS

  • Dynamic retargeting campaigns

  • Multi-lingual/currency

  • Fully customizable

Summary:

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Single Agent

$55.00
1 user(s) / month
Included in plan:
  • CRM/Property Matching
  • Franchise Software
  • Property Portal Feeder
  • SMS & Email Campaigns
  • Ad & Flyer Maker
  • Two-way full email sync
  • 5GB Email & File Storage
  • Setup, Training & Support

Office Package

$280.00
10 user(s) / month
Included in plan:
  • CRM/Property Matching
  • Franchise Software
  • Enterprise Website
  • Property Portal Feeder
  • SMS & Email Campaigns
  • Ad & Flyer Maker
  • Two-way full email sync
  • 10GB Email & File Storage
  • Setup, Training & Support

Marketing Package

$420.00
15 user(s) / month
Included in plan:
  • CRM/Property Matching
  • Franchise Software (3 branches included)
  • Enterprise Website
  • Property Portal Feeder
  • SMS & Email Campaigns
  • Ad & Flyer Maker
  • Two-way full email sync
  • 20GB Email & File Storage
  • Setup, Training & Support
  • Real Estate SEO
  • Data-driven Reporting
  • Google AdWords
  • Dynamic Retargeting

Franchise Package

$560.00
20 user(s) / month
Included in plan:
  • CRM/Property Matching
  • Franchise Software (4 branches included)
  • Enterprise Websites (2 websites included)
  • Property Portal Feeder
  • SMS & Email Campaigns
  • Ad & Flyer Maker
  • Two-way full email sync
  • 30GB Email & File Storage
  • Setup, Training & Support
  • Real Estate SEO
  • Data-driven Reporting
  • Google AdWords
  • Dynamic Retargeting
  • Property Portal Software
  • White Label CRM

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer an API?
  • N/A

  • What platforms does this service support?
  • AgentDrive CRM is a web-based software.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, AgentDrive is used by teams of all sizes including franchise networks with multiple offices. It supports 100+ languages which makes it easier for companies with overseas branches use one central system instead of many different ones.

  • Does this service offer guides, tutorials and or customer support?
  • AgentDrive offers dedicated support via email, phone and personal training. Customers can also browse an extensive video library available on AgentDrive's YouTube channel.

  • What are some applications this service is commonly used in tandem with?
  • N/A

  • What is this service generally used for?
  • Real estate professionals use AgentDrive's CRM to manage contacts, properties, transactions, referrals, property portal feeds, tasks and emails. They can run marketing campaigns, create unlimited reports and manage their franchise offices under one umbrella.

  • Who are the main user groups of this service?
  • Real estate agents, brokers, developers and franchises.

  • Does this service integrate with any other apps?
  • N/A

FAQs:

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:
34

Publisher:

Founded:
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Based in:
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Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
10.1k
Followers:
1.63k

Other:

Who uses eContracts
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses AgentDrive
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
Arabic, Danish, Norwegian, English, Spanish, German, Portuguese, Italian, Thai, French, Dutch
Regional Restrictions:
No restrictions.

Other:

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.
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