Compare eContractHub vs Coupa vs Freshservice

More Information More Information More Information

Crozscore:

52%
what is this?
16%
interest falling

Crozscore:

82%
what is this?
43%
interest falling

Crozscore:

84%
what is this?
75%
45%
interest falling
eContractHub screenshot Coupa screenshot view 5 more Freshservice screenshot view 5 more

Software Description:

Managing contracts is not an easy task so eContractHub makes things a bit easier for you. Whether you're looking for a repository or a complete contract life cycle management software, eContractHub does it all.

With the many years of designing contract management systems, we have brought the best of the best features together in this platform.

Your people will love the simplicity of the software and are more willing to use the system.

Software Description:

Coupa offers a cloud-based spend management platform for larger businesses to monitor spending between multiple departments.

The solution helps organizations to spend more wisely and make larger savings, primarily by creating expense auditing, benchmarking, transaction processing, and contract lifecycle management. The contract management module comes as an integrating part of spend management subscription and provides the ability to create contracts including authoring, editing, and eSignature.

Coupa is a "Savings-as-a-Service" platform that helps its users to stay within limits of their budgets. It is a great solution for companies that are in need of a customizable web-based solution that will optimize their spending and keep them audit-ready at every moment.

Software Description:

Freshservice is a cloud-based service desk and IT service management (ITSM) solution that currently serves more than 10000 SMB, mid-market, and enterprise customers worldwide.

Freshservice is designed, using ITIL best practice, to help IT organizations to focus on what’s most important – exceptional service delivery and customer satisfaction. In addition to supporting their service desk and ITSM needs, these customers choose Freshservice based on ease to use, speed of setup, customer service, and affordability.

Freshservice has an intuitive UI, is effortlessly configurable and customisable to meet customers’ exact requirements, and is easily integrated with other business and IT systems. Native integrations with a number of popular cloud services such as Google Apps, Dropbox, AWS, and Bomgar also speed up deployment and reach.

Freshservice is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshsales CRM Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Features:

  • Scheduling
  • Dashboard
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Multi-User
  • External Integrations
  • API
  • Contact Management

Features:

  • File Transfer
  • SAP Integration
  • Customer Management
  • Notifications
  • Supplier Management
  • Data Visualization
  • API
  • External Integrations
  • Data Export
  • Data Import
  • CRM Integration
  • Forecasting
  • 2-Factor Authentication
  • Inventory Tracking
  • Dashboard
  • Budgeting
  • Expense Tracking
  • Billing/Invoicing

Features:

  • API
  • Gamification
  • Inventory Tracking
  • Dashboard
  • Notifications
  • Scheduling
  • Task Scheduling/Tracking

Summary:

  • Configurable Workflows

  • Open API

  • Ad-Hoc Reporting

  • User Friendly

  • Alerts and Notifications

  • Free Version Available with All Features Included

Summary:

  • Spend management

  • Procurement

  • Expense management

  • Invoicing

  • Analytics

  • Dashboards & Reports

  • Purchase order management (PO)

  • Real-time budgets

  • Optical character recognition (OCR)

  • Web forms

Summary:

  • Asset Management & Asset Discovery Includes: Assets Life cycle management; Better asset optimization; Controlling IT assets data; Discovering new assets easily.

  • Incident Management: Minimizes the impact of failures and interruptions on business operations & ensure best possible service level agreement.

  • Problem Management: Once user raises a problem, Freshservice simplifies the problem management process with a thorough problem analysis. This includes root cause analysis and analysing the impact and the symptoms of the problem in question.

  • Knowledge Base: Quick answers to all frequent queries.

  • Change Management: When it comes to tracking changes, looking up linked problems or making plans for a rollout, Freshservice makes sure that any and every task is just a few clicks away.

  • Release Management: This service makes release management as seamless as possible by equipping its users to deal with even the most unexpected of conflicts.

  • Contract Management: Easy to manage IT contracts with Freshservice.

Free

Free
Included in plan:
  • Up to 2 Users
  • Up to 10 Contracts

Standard

$99.00
5 user(s) / month
Included in plan:
  • Up to 5 Users
  • Up to 100 Contracts

Professional

$199.00
10 user(s) / month
Included in plan:
  • Up to 10 Users
  • Up to 250 Contracts

Pricing:

  • Starting from: $19.00/month
  • Credit card required: N/A
  • Blossom: $19/agent/month, billed annually.
    Garden: $49/agent/month, billed annually.
    Estate: $79/agent/month, billed annually.
    Forest: $99/agent, billed annually.

FAQs:

    Who are the main user groups of this service?
  • Legal Counsel, Finance/Accounting Department Personnel, Business Operations, Sales Teams and Corporate Executives would benefit tremendously from using eContractHub Contract Management Platform.

  • Does this service integrate with any other apps?
  • Yes, eContractHub uses an open API to integrate with other services and software such as DocuSign, EchoSign, OneDrive, Google Drive, Microsoft Office and many other.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, eContractHub offers multi-user capability and provides the ability to manage permissions per user or user groups (teams).

  • What platforms does this service support?
  • eContractHub is a web-based (SaaS) that can be used on many web browsers including Microsoft Edge, Internet Explorer, Chrome, Firefox and Safari.

    In addition, you can download the native mobile apps version of eContractHub for iOS and Android.

  • What are some applications this service is commonly used in tandem with?
  • Microsoft Office
    ERP Systems
    Financial/Account Systems
    Project Management
    eSignature Services

  • Does this service offer an API?
  • Yes, eContractHub offers an open API.

  • Does this service offer guides, tutorials and or customer support?
  • eContractHub offers guides, special reports, on-going webinars, training sessions, videos and customer support to ensure that you are able to make the most of the platform.

  • What is this service generally used for?
  • Organizations that are looking for an easier way to manage and track their contracts.

FAQs:

    What is this service generally used for?
  • This service is used for Spend Management and Contract Lifecycle Management.

  • What are some applications this service is commonly used in tandem with?
  • Coupa is most commonly used in tandem with ERP applications.

  • Does this service offer guides, tutorials and or customer support?
  • Support: Community, Online Support, Phone Support, Video Tutorials, Knowledge Base.

  • What platforms does this service support?
  • Coupa is a web-based software with Android and iOS native apps offered.

  • Does this service offer an API?
  • Yes, Coupa offers RESTful API.

  • Does this service integrate with any other apps?
  • Integrations: Adaptive Insights, ADP, Avalara, NetSuite, Cortex, DataDimension, Emptoris, Octa, Novatus, Right Scale, Scan One, Rosslyn Analytics, OneLogin, Salesforce, Nvoicepay, SnapLogic, Vertex.

  • Does this service offer multi-user capability (e.g. teams)?
  • No.

  • Who are the main user groups of this service?
  • Main users of Coupa are businesses with yearly revenues starting at $75 million or higher.

FAQs:

    Who are the main user groups of this service?
  • The platform is most commonly used by IT admins, along with technicians and managers in businesses of all sizes.

  • What is this service generally used for?
  • Freshservice is used as a cloud-based ITIL service desk solution.

  • What platforms does this service support?
  • Online & native mobile apps.

  • Does this service integrate with any other apps?
  • Freshservice ServiceDesk integrates with the following applications:
    LogMeIn Rescue, FreshBooks, Harvest, Dropbox, Zapier, Pivotal Tracker, SurveyMonkey, Google Apps for Work, Google Calendar, JIRA.

  • Does this service offer an API?
  • Freshservice ServiceDesk has an API available for use.

  • What are some applications this service is commonly used in tandem with?
  • It is commonly used in tandem with: FreshBooks, Pivotal Tracker, and JIRA.

  • Does this service offer guides, tutorials and or customer support?
  • It offers: FAQs, Forum, a Knowledge Base, Online Support, Phone Support, Video Tutorials.

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
San Mateo, CA
Employees:
501-1000
Likes:
1.83k
Followers:
22.9k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses eContractHub
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Spanish, English, Turkish
Regional Restrictions:
No restrictions.

Other:

Who uses Coupa
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
French, English, German
Regional Restrictions:
No restrictions.

Other:

Who uses Freshservice
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, German, Spanish, Portuguese, Chinese, Czech, French, Italian, Finnish, Dutch, Danish, Swedish, Indonesian, Turkish, Vietnamese, Russian, Polish, Norwegian, Slovenian, Slovak, Korean, Hungarian, Estonian, Japanese
Regional Restrictions:
No restrictions.
Back to top