Compare EasyPOS vs Freshdesk vs Erply

Erply

Retail
 (14)
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Crozscore:

78%
what is this?
38%
interest falling

Crozscore:

86%
what is this?
80%
58%
interest falling

Crozscore:

82%
what is this?
71%
45%
interest rising
EasyPOS screenshot Freshdesk screenshot Erply screenshot view 4 more

Software Description:

Take your Business Digital
Zopper Retail is a POS Software which includes CRM, Billing, Inventory Management, Consumer and Retail Finance and Payments for PCs, Laptops, Tablets and Mobiles. Our POS is GST ready and work with any accounting software to manage and grow your business in the cloud.

Zopper POS
Available on terminal / mobile devices, its multi-store, multi-user, connected to e-commerce portals, loyalty-ready abilities makes retailers engage with shoppers to a new level.
You can now interact and transact with shoppers on the floor and process sales anywhere. Using Self checkout kiosk and wireless payments.

POS WHICH SUITS YOUR NEEDS
zopper pos makes it easy for your customers to shop with you

Gift Cards - Increase your sales by adding Gift Cards to your existing line of items. Sell them to any of your customer at a price decided by you at no additional cost.

Bills on Hold - Did a customer forget an item? Temporarily hold any sale and quickly retrieve it when your customer is ready to complete their transaction.

Refunds & Returns - Easily manage the refunds and returns with the help of Zopper Retail. Let the system update inventory levels, customer purchase history, loyalty points and all other things.

Wallet - Start your own E-Wallet. Allow the customer to recharge and pay by their wallets and you can give store credit to the customers in E-wallet in case required.

Multiple payment modes in a single ticket - Accept and track multiple modes of payment on a single bill with no special training required for staff.

GROW YOUR BUSINESS
you be the master of your business

User accounts & permissions - You can create multiple user accounts and define custom user rights to all these accounts depending on role of the employee in your business. No need to be worried anymore about the safety of your sensitive business information.

Cash Management - Cash Register Management feature of Zopper retail brings all the errors, theft, discrepancies in cash management to Zero as it records every transaction from cash register openings to closings.

Register Closure Reports - Every time a cash register is closed, a closure report is sent to the registered mobile number and email ID. So, even if you are on the go, always be updated with the status of your business.

Software Description:

Freshdesk is suited to any small or mid-sized business that requires a fully functional help or support department without the associated costs. Freshdesk is also suited to startups and freelancers, providing a free plan for unlimited number of agents.
Freshdesk provides a way to speed up customer support, automating certain laborious tasks such as sifting through requests and allocation tickets. This solution helps businesses interested in reducing man hours who wish to enable their staff to focus on just the most important tasks.

Software Description:

Why ERPLY? Well, we have faster, easy implementation compared to the rest of the market. Installing a new POS system usually means a difficult learning process, installation costs and hours on the phone with customer support. That is no longer the case! ERPLY is a hosted software. This means that all of the software is supported and maintained by our certified engineers. There is virtually no set-up on your end and we provide full training for you and your staff!

Scalability
ERPLY is web-based POS for the serious retailer, serious about growth, innovation, and centralized control. We provide tools with the multi-store retailer in mind such as regional price lists, store specific quick buttons, multi-tax rate support, comparison reports and much more.

Cloud POS with offline mode
One of EPRLY's key differentiators is 100% true offline functionality at POS. ERPLY uses best in breed technology to allow retailers to enjoy the many benefits of the cloud, without the downfall of internet dependency. Register run completely independently, with synchronization against back-end as often as every minute.

Open API for easy integrations
ERPLY provides to the public its own set of APIs (via erply.com/api/). This powerful tool allows users to integrate with virtually any other program necessary. From e-commerce to accounting, to payroll services, all integrations are possible. Aiming to achieve what all business owners seek centralized management of all operations.

Comparison Reports
ERPLY provides a wide array of reports but it does not stop there. Now apply comparison filters for clear analysis between time periods, locations, employees and more. All of which easily printed, emailed, or exported to excel. A powerful tool for the multi-store retailer.

Minimum Hardware Requirements
Save money and keep your current hardware! ERPLY is compatible with most hardware, allowing you to reduce unnecessary costs of replacing your current system. It works with traditional touch screen terminals, desktops/laptops and even tablets like the iPad!

Multi-Channel Retail Approach
ERPLY allows you to take an open approach to all-channel retail software. Utilize ERPLY CRM to drive business, regardless of where the transaction takes place, on the web, mobile, or in-store. Bring a seamlessness that can truly benefit both your business and your customers.

Retail Chain Management
Erply Enterprise Resource Planning (ERP), Point of Sale (POS), Inventory, CRM and other solutions are perfect for running a large retail chain like clothing and apparel, footwear, jewelry, pet shops, or a network of service shops like beauty parlors, a fast food chain, or a service targeting millions of homes like a broadband and satellite TV provider.

Multi-Location
Chain Management. Looking to open another location? Simply add a new location and registers with just a few clicks. As you grow, ERPLY grows with you. In fact, we want you to expand. We love to accommodate chains and franchises. There are no limits to how much your business grows, as ERPLY can be specifically tailored for the 1-store mom-and-pop to the Fortune500 companies.

Sales promotions
Built in sales promotions module allows users to create custom sales campaigns based on predefined rules. A plethora of options from BOGO to % discounts, easy to create and implement. Define a time period, location, or customer group as parameters. Equipped with different promotional types from automatic application, to printing coupon for redemption on next purchase to encourage repeat buying.

Employee features
Manage your staff in the same system that you manage your sales. Employee commissions can be set up as % or dollar amount with multiple layers to award for achieving goals. View your top performers and pay out commissions via one report. Employee time clock and scheduling full equipped with clear reports to match.

One POS for your computer, smartphone and iPad tablet
ERPLY POS lets you run your business efficiently and in style. Cloud-based, mobile and easy to configure, ERPLY simplifies running multiple registers. Fully integrated Points of Sale for iPad tablets, Windows PC-s, Android smartphones, and dedicated POS hardware. Ring up sales, track customers, and manage inventory and employees from any LAN or wireless network.

Features:

  • Supplier Management
  • Customer Management
  • Inventory Tracking

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration
  • Notifications
  • Dashboard
  • Task Scheduling/Tracking
  • Billing/Invoicing
  • Analytics
  • Contact Management
  • Contact Sharing
  • External Integrations
  • Data Export
  • Third-Party Plugins/Add-Ons
  • Google Apps Integration
  • Multi-User
  • Data Import
  • Data Visualization
  • Scheduling

Features:

  • Customer Management
  • Inventory Tracking
  • Multi-User
  • Supplier Management
  • External Integrations
  • Data Export
  • Data Visualization
  • Multi-Currency
  • Payment Processor
  • Notifications
  • Contact Management
  • Tax Management
  • API
  • Data Import
  • Balance Sheet
  • CRM Integration
  • Calendar Management
  • Billing/Invoicing

Summary:

    No key features associated with this application.

Summary:

  • Multi Channel: Manages all support conversations in one place.

  • Productivity: Increase team’s engagement and productivity.

  • Self-Service: It is possible to create a self-service experience that supports user's brand.

  • Reporting: Measures and tracks performance using reports.

  • Integration: Extends user's support capabilities with integrations.

  • Ticketing: Everything you need to start supporting customers.

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Sprout - Free for unlimited number of Agents
    Blossom - $19 per agent per month
    Garden - $35 per agent per month
    Estate - $49 per agent per month
    Forest - $89 per agent per month

FAQs:

    No FAQs associated with this application.

FAQs:

    Who are the main user groups of this service?
  • This customer service solution is suited to any small or mid-sized business that requires a fully functional customer support.

  • What is this service generally used for?
  • It is used to help companies handle their customers’ problems across various channels.

  • What platforms does this service support?
  • It is web-based platform. Native mobile app: Android, iPhone-iPad,Windows Phone.

  • Does this service offer an API?
  • It offers RESTful API.

  • Does this service offer multi-user capability (e.g. teams)?
  • Freshdesk offers Multi-user , Multi-product support , Multi-language & Multi-time zone support for your global company

  • Does this service integrate with any other apps?
  • Freshdesk includes out-of-the-box integrations with many popular business applications like CRM systems, invoicing tools, and eCommerce solutions, among others.
    It is also tightly integrated with Google Apps including Analytics, Contacts, Calendar, Hangouts, Drive, and Gmail.
    Some of the integrations include but not limited to Salesforce,Freshsales,Pipedrive, Dropbox, Shopify, Magento, Hubspot, Microsoft Dynamic CRM, Facebook, Twitter, Slack, Segment

  • Does this service offer guides, tutorials and or customer support?
  • Yes. This service offers guides, tutorials and customer support across all levels.

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes

Publisher:

Founded:
-
Based in:
Noida
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
2010
Based in:
San Francisco
Employees:
201-500
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
1.61k

Other:

Who uses EasyPOS
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Freshdesk
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Erply
  • Personal
  • Startups
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Estonian
Regional Restrictions:
No restrictions.
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