what is this?
User Happiness: 89%
Press Buzz: 39%
what is this?
User Happiness: 89%
Press Buzz: 57%
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Features include Attendee Registration, Ticket Payments, Abstract Submissions, Peer Reviews & Program Builder. Section 508 Accessibility compliant.
Key Innovations for the Future:
Gamification at the event - Increases attendee engagement and improves networking.
Social seating - Builds up attendees' awareness about who's who and betters ROI.
Augmented Reality (AR) to help attendees' navigate exhibitions and stalls easily.
iBeacon's NFC technology - Connect attendees and live-stream content at the event, without internet.
Integration with popular 3rd party apps so you can access them all from a single platform.
LiveChat is an online chat solution that allows customer service agents to contact customers directly on their website.
In addition to its popular live chat feature, which enables service agents to communicate with leads on their websites in real-time.
LiveChat also includes features such as help desk ticketing systems, tags, file-sharing, reports, feedback statistics, and eCommerce capabilities for measuring the impact chat has on online sales.
General Account Ledger
Batch Permissions & Access
Google Apps Integration
Attendee Registration, Ticket Payments, & Abstract Submissions.
Peer Reviews & Program Builder. Section 508 Accessibility compliant.
Tickets: Keeps the communication going and handles cases via tickets.
Customization: Fine-tuning of the look and developing user's brand awareness.
Tags: Assigning case-specific tags to chats and tickets to easily find them in the Archives.
File-sharing: Sharing files with website visitors over chat.
Reports: Data gathered by LiveChat is available in easy to read statistics and graphs.
Chats: Enables quick respond to user's customers and handling several chats at once using the chat improvements.
No FAQs associated with this application.
What are some applications this service is commonly used in tandem with?
It is most commonly used in tandem with: Facebook, Salesforce, Mailchimp, Desk.com, Zendesk, and Google Analytics.
Does this service offer guides, tutorials and or customer support?
Support is provided 24/7/365 via live chat, email, phone, knowledge base.
Who are the main user groups of this service?
Sales and support teams in industries of all sizes.
What platforms does this service support?
LiveChat is available for web browsers, dedicated applications for Windows, Mac OS X and mobile devices running iOS and Android.
Does this service offer an API?
LiveChat is available for custom integrations over REST-based API.
Does this service integrate with any other apps?
It integrates with many services, like: Magento, Shopify, BigCommerce, Desk.com, Mailchimp, Salesforce, Facebook, Dropbox, and Zapier. There are more than 60+ integrations available.
What is this service generally used for?
LiveChat is generally used as a real-time chat tool for customer services and online sales.
Who uses LiveChat
Armenian, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese