Compare DROTR vs Freshchat vs LivePerson

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Crozscore:

41%
what is this?
22%
interest falling

Crozscore:

67%
what is this?
100%
25%
interest falling

Crozscore:

80%
what is this?
64%
50%
interest rising
DROTR screenshot view 2 more Freshchat screenshot view 5 more LivePerson screenshot view 3 more

Software Description:

DROTR allows you to communicate with foreigners in your native language - without interpreters, anytime and everywhere. The app simultaneously translates messages, voice and video calls.

Features:
Enjoy text messages with instant translation into 104 languages.
Send and receive free voice messages in your mother tongue.
Make voice and video calls – DROTR will translate them online into 44 languages.
Create bilingual video chats in one touch – voice translator is enabled constantly.
Transfer big files via DROTR – without limitation and distortion.
Upload, share photo or video.
Block contacts to protect yourself from unwanted calls and messages. You decide on who you want to chat with!
Easy and secure registration using email, phone number or social login.

Advantages:
All calls and messages in DROTR are free. Convenient cross-cultural communication is available for everyone!

DROTR is an app without add. Annoying spam will not prevent you from important and interesting calling or chatting.
Online voice translator is available 24/7.
Security and privacy of your face-to-face video and voice calls.
Communication is lively and interesting due to simultaneous translations.

Opportunities:
Communicate in person, you do not need interpreters anymore - enjoy direct calls and chats with friends or partners. DROTR will translate and keep your secrets.

Have one DROTR and a hundred friends around the world! You can communicate with new friends hundreds of kilometers apart – just send messages or call them. You will be pleased to hear each other’s voice. And to catch mood, intonation, a light smile.

Be in trend - use unique messaging and translating app for personal and business communication.

DROTR is the easiest way to learn foreign languages. You can master a foreign language quickly and easily, listening to the original speech and the translation, reading the original and translated messages. It is as if you are interacting with a native speaker.

Software Description:

Freshchat is a live chat product exclusively for small teams. It helps businesses to do one thing and do it really well — convert website visitors into customers.

In addition to the typical live chat features that are available in the market, Freshchat differentiates itself by providing:

  1. Interactive widget: Freshchat has a new interactive widget that allows you to converse with your visitors even while you are collecting all the information you need to personalize your pitch. No more old school forms, yet you can collect more than just an email address. The Freshchat widget is completely customizable and comes with different interaction flows right out of the box for both when you are available and away.

  2. Complete context and history: Have to search for context and history between different tabs for a specific visitor? Freshchat allows you to access your complete history with a visitor right during the chat without having to switch tabs. Where the visitor has come from, what they are looking at in your website, how they landed on your website — all of the information is provided upfront.

  3. Easy way to manage visitors: Freshchat keeps a record of all the people you’ve connected with. People are sorted as visitors, prospects, or customers depending on where they are in your sales funnel. You can easily mark someone as a customer so that they stand out from your visitors and prospects the next time they’re on your website.

Software Description:

Our 18,000 customers of all sizes, including leading brands like Citibank, HSBC, Orange, and The Home Depot, use our conversational commerce solutions to orchestrate humans and AI, and create a convenient, deeply personal relationship a conversational relationship their consumers.

Features:

  • Chat
  • Multi-User
  • Notifications
  • File Sharing
  • File Transfer
  • Contact Sharing
  • API

Features:

  • Chat
  • Marketing Automation
  • History/Version Control
  • Multi-User
  • Notifications
  • File Sharing
  • File Transfer
  • Lead Management
  • Customer Management
  • Dashboard
  • Lead Scoring
  • Batch Permissions & Access
  • Audience Targeting
  • Contact Management
  • Referral Tracking
  • Third-Party Plugins/Add-Ons

Features:

  • Data Visualization
  • Audience Targeting
  • A/B Testing
  • Multi-App
  • Multi-Site
  • Data Export
  • External Integrations
  • Document Comparison
  • History/Version Control
  • Multi-User
  • Lead Management
  • Marketing Automation
  • Dashboard
  • Customer Management
  • Google Apps Integration
  • Notifications
  • File Sharing
  • File Transfer
  • API
  • Analytics
  • Chat

Summary:

    No key features associated with this application.

Summary:

  • Free live chat software

  • Real time engagement software for websites

  • Live chat software from Freshdesk

  • Proactive chat for websites

  • Live chat for small teams

  • Live chat for startups

  • Live chat tool for increased sales

  • Live chat software for customer support

  • Live chat software for more leads from website

  • Live chat software for engagement and sales

Summary:

  • Customer Service: LivePerson turns customer requests for service into cost-effective relationship-building opportunities.

  • Marketing: Through its advanced segmentation capabilities, this service enables online marketers to deliver the kind of rich, engaging customer experiences that drive results.

  • KnowledgeBase: Provides website visitors with the answers they seek while saving their time and your money.

  • Sales / eCommerce: Their e-commerce manager brings more engagement options, with voice-of-the customer insights based on aggregate engagement results.

Blossom

$15.00
1 user(s) / month
Included in plan:
  • Targeted Messages
  • Mobile Friendly
  • Line Visitor Activity
  • Unlimited Chat History
  • Live Visitor Activity
  • Customisable Widget
  • Interactive Widget

Sprout

Free
Included in plan:
  • CRM Integration
  • Free upto 3 agents
  • Visitor Profiles

FAQs:

    Does this service offer multi-user capability (e.g. teams)?
  • Yes, it includes multi-user chat.

  • Does this service offer an API?
  • Yes, we can provide API.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, we have tutorials and customer support.

  • Does this service integrate with any other apps?
  • Yes, it could be integrated.

  • What are some applications this service is commonly used in tandem with?
  • DROTR Meetup.

  • What is this service generally used for?
  • For translations and communication.

  • Who are the main user groups of this service?
  • Businessmen, travelers, students and generally all users who needs translation from other languages.

  • What platforms does this service support?
  • iOS, Android.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • CRM, 3rd Party Plugins

  • What is this service generally used for?
  • Live Chat with the Website Visitors

  • Does this service offer an API?
  • No

  • What platforms does this service support?
  • All Mobile and WebApp Platforms

  • Does this service offer guides, tutorials and or customer support?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

  • Does this service integrate with any other apps?
  • Yes

  • Who are the main user groups of this service?
  • SMBs, SMEs, Startups, E-Commerce Websites.

FAQs:

    Who are the main user groups of this service?
  • LivePerson provides chat and messaging service to businesses of all sizes.

  • Does this service offer guides, tutorials and or customer support?
  • LivePerson provides: Knowledge Base, Online Support, Phone Support, Video Tutorials and account based management and professional services.

  • Does this service offer an API?
  • Yes we are an open platform and provide an API.

  • What is this service generally used for?
  • It is generally used for intelligent online customer engagement. By using LiveEngage - LivePerson's cloud based platform - brands have seen improvement in customer care including lower costs and higher CSAT scores as well as an increase in sales.

  • What platforms does this service support?
  • Web-based service. Mobile version is available for Android and iOS.

Publisher:

Founded:
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Based in:
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Employees:
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Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
1995
Based in:
New York
Employees:
1001-5000
Likes:
Followers:

Other:

Who uses DROTR
  • Personal
  • SMEs
  • Enterprises
Mobile Platforms:
  • iOS
  • Android
Languages:
English, Malay, German, Hindi, Japanese, Chinese, Italian, Korean, Portuguese, French, Russian, Spanish, Ukrainian
Regional Restrictions:
No restrictions.

Other:

Who uses Freshchat
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses LivePerson
  • Personal
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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