Compare Dropbox vs ServiceDesk Plus vs Less Annoying CRM

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Crozscore:

83%
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72%
77%
interest rising

Crozscore:

86%
what is this?
80%
48%
interest rising

Crozscore:

88%
what is this?
91%
37%
interest rising
Dropbox screenshot view 2 more ServiceDesk Plus screenshot Less Annoying CRM screenshot view 3 more

Software Description:

Dropbox is hosting service that allows users to create special folders on their computers, which are then synchronized, accessing the same folder, regardless of which computer is used to view it.
Anything users add to Dropbox will automatically show up on all their computers, phones and even the Dropbox website — so they can instantly access it from any location.
It also makes sharing and collaboration easier, by inviting other users to any folder in Dropbox.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Software Description:

If you’re a small business looking for a way to increase sales and get organized, but the CRMs you’ve tried are too complicated, Less Annoying CRM is for you. We provide everything you need to track your contacts, leads, and follow-ups without any of the extra clutter.

Less Annoying CRM is free to try for 30 days, and that includes your own dedicated CRM Coach who will help you get set up and answer any questions you have (including help importing your existing data).

Features:

  • Chat
  • Email Integration
  • File Sharing
  • History/Version Control
  • Project Management
  • File Transfer

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Features:

  • Contact Management
  • Contact Sharing
  • External Integrations
  • Batch Permissions & Access
  • File Sharing
  • 2-Factor Authentication
  • Data Visualization
  • Data Import
  • Data Export
  • Email Integration
  • API
  • Notifications
  • Project Management
  • Inventory Tracking
  • Multi-User
  • Lead Scoring
  • Task Scheduling/Tracking
  • Lead Management
  • Customer Management
  • Calendar Management
  • Scheduling
  • Dashboard

Summary:

  • Easy to use, with an interface most anyone can understand.

  • Free and relatively fast syncing of files even with the most basic plan.

  • Graduated pricing levels fit the needs of individuals and smaller organizations.

  • Robust photo and video presentation and sharing, including HTML5 streaming.

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Dropbox Pro: $9.99 / month.
    Dropbox for Business: $15 / user / month

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

Pricing:

  • Starting from: $10.00/month
  • Credit card required: N/A
  • $10/user/month after a FREE 30 day trial (no credit card required)

    Unlimited Contacts - No Commitment

    When we say that we're less annoying, that applies to everything we do, including the pricing. Unlike other business software, we don't have complex pricing tiers, usage limits, long-term contracts, upfront payments, or upsells. It's just $10.00/user/month.

    You can add users, remove users, or cancel at any time. Best of all, you can use it free for 30 days to make sure you like it. The free trial is completely unlimited, so you can test absolutely everything out thoroughly before deciding if you want to subscribe. We don't even ask for your credit card when you sign up, so if you don't like it, there's nothing to cancel.

Only one pricing plan

$10.00
1 user(s) / month
Included in plan:
  • Everything

FAQs:

    What platforms does this service support?
  • Dropbox can be used on: Microsoft Windows, OS X, Linux, iOS, Android, Windows Phone, Symbian, BlackBerry OS, MeeGo Harmattan.

  • What are some applications this service is commonly used in tandem with?
  • Dropbox is used in tandem with many apps and services, like: MS Office, Notability, GoodNotes, DocuSign, HelloSign, SignEasy, Scanner Pro, Scanbot etc.

  • Does this service integrate with any other apps?
  • There are over 300,000 apps connected to Dropbox.

  • Does this service offer multi-user capability (e.g. teams)?
  • It allows teams to securely store, sync, and share files.

  • Does this service offer guides, tutorials and or customer support?
  • It provides help center, tutorials, and troubleshooting tools.

  • Who are the main user groups of this service?
  • Dropbox is a cloud storage made easy enough for anyone to use.

  • Does this service offer an API?
  • Dropbox provides the following APIs: Dropbox Chooser, Sync API, Core API.

  • What is this service generally used for?
  • Dropbox is generally used as a cloud storage, file synchronization, and personal cloud tool.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

FAQs:

    Who are the main user groups of this service?
  • Our company's singular focus is working with small businesses/organizations with 1-20 employees in need of a simple, low cost CRM tool.

  • What platforms does this service support?
  • Less Annoying CRM is entirely web-based, which means that you can access it from any computer, tablet, or modern smartphone, anywhere in the world. Also, we handle all of the security, data backups, and software updates so that you don't have to worry about the boring technical stuff anymore.

  • What is this service generally used for?
  • Less Annoying CRM can be used to manage your contacts, leads, notes, calendar, to-do's and more, all from one simple web app.

  • What are some applications this service is commonly used in tandem with?
  • Less Annoying CRM is typically used in tandem with your email client.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes!

    Add as many users from your company as you want for just $10.00/user/month. Each user has their own login and password, and you decide who has access to what. Whether you want your reps to only have access to their own data, or you want everyone to share, we make it easy.

  • Does this service offer an API?
  • Yes!

    The Less Annoying CRM API is a simple web service that allows programmers to connect third-party applications with Less Annoying CRM. It is particularly well suited for entering leads from web forms.

  • Does this service integrate with any other apps?
  • Yes!

    LACRM offers integrations with Google Contacts, Google Calendar, and MailChimp.

  • Does this service offer guides, tutorials and or customer support?
  • Yes!

    Less Annoying CRM is designed to be as simple as possible. We have help articles and FAQs listed on our website, but sometimes it helps to talk to a real person. That’s what we're here for. Each user is assigned their very own CRM Coach from the beginning of their free trial. They'll help you get started and always be there if you have questions. Even if you haven't started your free trial yet, you can reach us via phone or email and we'll be happy to help you out.

Publisher:

Founded:
2007
Based in:
San Francisco
Employees:
1001-5000
Likes:
1.37m
Followers:
4.51m

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
18.1k
Followers:
3.53k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:
779

Other:

Who uses Dropbox
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Chinese, Swedish, Spanish, Russian, Portuguese, Polish, Norwegian, Dutch, Japanese, Italian, Indonesian, French, English, German, Danish
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Less Annoying CRM
  • Personal
  • Freelance
  • Startups
  • SMEs
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.
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