Compare Dropbox vs ServiceDesk Plus vs Easy Accountax

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Crozscore:

83%
what is this?
71%
77%
interest rising

Crozscore:

87%
what is this?
80%
49%
interest rising

Crozscore:

81%
what is this?
87%
23%
Dropbox screenshot view 2 more ServiceDesk Plus screenshot Easy Accountax screenshot view 5 more

Software Description:

Dropbox is hosting service that allows users to create special folders on their computers, which are then synchronized, accessing the same folder, regardless of which computer is used to view it.
Anything users add to Dropbox will automatically show up on all their computers, phones and even the Dropbox website — so they can instantly access it from any location.
It also makes sharing and collaboration easier, by inviting other users to any folder in Dropbox.

Software Description:

ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster.

Benefits:

  • Access your help desk anytime, anywhere using ServiceDesk Plus iPhone app.
  • Create SLA and provide quality services in time, to your end users
  • Flexible knowledge base with an option to add unlimited KB articles and allows users to easily search the information
  • Web based portal to submit service requests & Incidents.
  • Restore normal service of operation quickly with the comprehensive incident management
  • Eliminate the root cause effectively and put an end for firefighting of repetitive incidents.
  • Discover every asset in your network with the efficient auto discovery options
  • Provide structured and prompt handling of all changes in your IT infrastructure.
  • With the new agent based scanning, you can access any system from the remote network, independent of their location.
  • Showcase the offered IT services to your end user and give a new face to your IT.
  • Scan your network and automatically discover all the software available in your organization
  • Stay informed about your tickets and keep your technicians and end users up to date on the status of the tickets by email and sms.
  • Manage your purchases right from the birth of the PO
  • Auto assign feature distributes tickets based on the existing load on your technicians
  • Manage Contracts with different vendors seamlessly
  • Automatic email to ticket conversion using email commands
  • ServiceDesk plus allows you to import users and their informations from Active directory and LDAP with a simple easy to use interface.
  • Archive your old, unused data and improve your helpdesk performance.
  • Support multiple sites and customize your configurations for every site according to their unique working procedure.
  • Generate detailed reports about your Help desk performance & metrics.
  • Automatically reset the password, by integrating the ticketing system with the Active Directory.
  • Know the satisfaction level of your end users with the ServiceDesk Plus survey option.

Software Description:

Easy accountax is the ideal solution for you. Online cloud based accounting software that provide book keeping, payroll, self assessment, CRM, HRM, Stock Management and function. Whether you are a small business, an individual or an Accountant, We provide a one-stop solution for you. From accounting to payroll to invoicing. It’s all included. No extra charges for any add-ons.

An ideal solution for small businesses and accountants! The most convenient way to manage and operate all accounting transactions is Easy Accountax. From simple bookkeeping to invoicing the clients, it does it all for you! Being a cloud-based accounting solution, it has an amazing bunch of features such as:

  • Financial Reports
  • Asset Management
  • Free Upgrades
  • Invoice Settings
  • Banking
  • Time & Billing
  • Multi-Currency
  • Document Management
  • CRM
  • Bills & Expenses
  • Corporation Tax
  • Payroll

With Easy Accountax, you will be able to respond quickly to customer queries and also customise invoice templates before sending them. This cloud-based accounting software has enabled many enterprises and even individuals to achieve higher performance. This cloud-based accounting solution does not only provide the accounting data, but also TAX filing process and VAT Returns. The accounting industry is going through a tremendous transformation and leading through it will surely count on smart challenges undertaken by the owners.

We are a growing and passionate team based in central London and we want to provide affordable yet powerful and intuitive accounting solution for small businesses and accountants.

Features:

  • Chat
  • Email Integration
  • File Sharing
  • History/Version Control
  • Project Management
  • File Transfer

Features:

  • Expense Tracking
  • Budgeting
  • Forecasting
  • Contact Management
  • Google Apps Integration
  • Chat
  • File Sharing
  • File Transfer
  • Third-Party Plugins/Add-Ons
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Dashboard
  • Inventory Tracking
  • External Integrations
  • Customer Management
  • Multi-User
  • Project Management
  • Notifications
  • Data Export
  • 2-Factor Authentication
  • Email Integration
  • Data Import
  • API

Features:

  • Payment Processor
  • Project Management
  • Employee Database
  • Scheduling
  • Contact Management
  • Customer Management
  • Dashboard
  • Calendar Management
  • Inventory Tracking
  • Payroll
  • Multi-User
  • Tax Management
  • Multi-Currency
  • P&L
  • Data Export
  • Billing/Invoicing
  • Expense Tracking
  • CRM Integration
  • Data Import
  • Data Visualization
  • Balance Sheet
  • External Integrations
  • Accounts Payable

Summary:

  • Easy to use, with an interface most anyone can understand.

  • Free and relatively fast syncing of files even with the most basic plan.

  • Graduated pricing levels fit the needs of individuals and smaller organizations.

  • Robust photo and video presentation and sharing, including HTML5 streaming.

Summary:

  • Best practice ITSM workflows

  • Powerful integrations with IT management apps

  • Smart automations

  • Extensive reporting capabilities

  • Codeless customizations

  • Deploy on cloud or on-premise

  • Single sign on

  • AD & LDAP synchronisation

  • 95,000 customers across worldwide

  • Over 10 years in the ITSM industry

Summary:

  • CRM Integration

  • Free Upgrades Lifetime

  • Asset Management

  • Time & Billing

  • White Label Solution as per User Requirement

  • Payroll

  • VAT & CIS Submission for UK based Business

  • Multi Currency

  • Document Management

  • Mobile App

Pricing:

  • Credit card required: N/A
  • Dropbox Pro: $9.99 / month.
    Dropbox for Business: $15 / user / month

Standard Edition

$8.00
1 user(s) / month
Included in plan:
  • Free forever upto 5 technicians
  • Incident management
  • Self-service portal
  • Knowledge base
  • Multi-site support
  • SLA management
  • Help desk reports

Professional Edition

$16.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Help desk management
  • Knowledge base
  • Self-service portal
  • Software Asset management
  • Asset inventory reports
  • Agent based asset scanning

Enterprise Edition

$49.00
1 user(s) / month
Included in plan:
  • Free upto 2 technicians and 250 nodes
  • Incident management
  • Asset management
  • Problem management
  • Service catalog
  • Change management

FAQs:

    What platforms does this service support?
  • Dropbox can be used on: Microsoft Windows, OS X, Linux, iOS, Android, Windows Phone, Symbian, BlackBerry OS, MeeGo Harmattan.

  • What are some applications this service is commonly used in tandem with?
  • Dropbox is used in tandem with many apps and services, like: MS Office, Notability, GoodNotes, DocuSign, HelloSign, SignEasy, Scanner Pro, Scanbot etc.

  • Does this service integrate with any other apps?
  • There are over 300,000 apps connected to Dropbox.

  • Does this service offer multi-user capability (e.g. teams)?
  • It allows teams to securely store, sync, and share files.

  • Does this service offer guides, tutorials and or customer support?
  • It provides help center, tutorials, and troubleshooting tools.

  • Who are the main user groups of this service?
  • Dropbox is a cloud storage made easy enough for anyone to use.

  • Does this service offer an API?
  • Dropbox provides the following APIs: Dropbox Chooser, Sync API, Core API.

  • What is this service generally used for?
  • Dropbox is generally used as a cloud storage, file synchronization, and personal cloud tool.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • ServiceDesk Plus is commonly used in tandem with client device management tools, AD management tools like ManageEngine ADManager Plus, and other self-service password reset applications.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, all relevant resources like admin guide, user guide, online user manuals, and best practice documents are available on our site. Customers can also avail 24->5 telephonic, community, mail, and live web support.

  • What is this service generally used for?
  • ServiceDesk Plus is used to manage IT, support and deliver IT services to end users/employees of an organization.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, ServiceDesk Plus offers multi-user capabilities to the IT technicians.

  • Does this service integrate with any other apps?
  • Yes, it integrates with native IT management software from ManageEngine including ADManager Plus, ADSelfService Plus, OpManager, Desktop Central and Analytics Plus.

  • Does this service offer an API?
  • Yes, ServiceDesk Plus offers Rest-API access.

  • Who are the main user groups of this service?
  • ServiceDesk Plus is used by IT admins, and technicians who manage IT help desks in organizations.

  • What platforms does this service support?
  • ServiceDesk Plus supports web-access and native mobile apps (Windows, iOS, and Android).

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • Yes, We offer full guideline also call and chat support.

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, Support multi user for accounting team.

  • Who are the main user groups of this service?
  • Every one like small business, accountant, hospitality, vendor, IT company, grocery store owner, shopping store owner. Compatible with every business.

  • What platforms does this service support?
  • Web based software for every computer user. Also support Iphone and android app.

Publisher:

Founded:
2007
Based in:
San Francisco
Employees:
1001-5000
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Pleasanton
Employees:
5001-10000
Likes:
18.2k
Followers:
3.57k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
293
Followers:
88

Other:

Who uses Dropbox
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Chinese, Swedish, Spanish, Russian, Portuguese, Polish, Norwegian, Dutch, Japanese, Italian, Indonesian, French, English, German, Danish
Regional Restrictions:
No restrictions.

Other:

Who uses ServiceDesk Plus
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Easy Accountax
  • Personal
  • Startups
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
Mobile Platforms:
  • iOS
  • Android
Languages:
English
Regional Restrictions:
No restrictions.
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