Compare dotmailer vs Salesforce vs Vibetrace

Salesforce

CRM
 (175)
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Crozscore:

89%
what is this?
87%
44%
interest falling

Crozscore:

85%
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76%
68%
interest falling

Crozscore:

54%
what is this?
33%
interest falling
dotmailer screenshot view 4 more Salesforce screenshot view 1 more Vibetrace screenshot view 2 more

Software Description:

dotMailer is an ‘Easy Enterprise’ solution that enables international organizations, large SMEs and agencies to manage and grow their email offering. They do this by transforming how brands engage new and existing customers, shoppers and members, to build greater loyalty, brand advocacy and spend.

dotMailer's powerful, easy-to-use and feature-rich technology, significantly improves organizations’ sales and marketing productivity, digital communications and ROI by cutting both the time and costs spent on carrying out complex and specialist tasks.

dotMailer allows marketers to optimize their data collection and segmentation, design and personalization, campaign management, testing and sending, reporting and analytics.

Software Description:

Salesforce is the Customer Success Platform. Our social and mobile cloud technologies - including our flagship sales and CRM applications - help companies connect with customers, partners, and employees in entirely new ways.

Software Description:

Using Vibetrace automation and personalization solution, you will grow your sales twice while increasing conversion rate and connecting to your customers on the right channel at the right time.

Vibetrace prices starts at $99 and give you access to all features.

Vibetrace, the online marketing cloud platform, gives you all the power needed for your daily marketing activities with all the capabilities optimized specifically for e-commerce.

Identify and build visitor profiles. Both known and unknown visitors are tracked, capturing their online behaviors (product browsed, clicks, carts created, campaign actions) and descriptive attributes (name, location, device ) as part of the ongoing process to build a comprehensive user profile.

Dynamic segmentation. You can segment customers based on any of their profile attributes or real time activities. This way you can run targeted campaigns for a specific segment or respond in real time based on their last actions (e.g., trigger a promotion on site after a visitor clicked on a particular campaign).

Onsite Personalization - Display dynamic messages through personalized widgets, pop-ups, banners or change existing site from the website. Give customers vouchers based on their cart value, increase email list size using lead collectors/forms.

Product recommendations. Our platform syncs your product catalog directly, and therefore supports more than 20+ classic e-commerce product recommendations scenarios, built based on user behaviour. Examples are similar product recommendations, new merchandise, best conversion rate, abandoned cart, similar to search, sales promotions, or back-in-stock alerts, all driven by users activity. Also we are able to deliver customized algorithms to match your business needs, on both site and email.

Multi-channel campaigns. Campaigns can be delivered across many channels including email (created using our visual drag & drop editor), onsite popups, widgets, text. Segmentation is available to any of these.
Retargeting. You can design simple automation flows for the customer journey in order to bring him back or convert on the spot. Triggers can be action based or time based so you can re engage with users at the right time.

Polls&Surveys - Enrich user profiles, gather visitor feedback on find reasons why people do or don’t follow specific actions using our integrated polls and surveys. Questions can have one or multiple answers, can include Net Promoter Score or get a simple text answer.

Push notifications - You can easily target visitors who left your website without sending an email. A popup will be displayed by their browser, getting them back to finish a purchase.

Also Vibetrace is available for agencies under a white label solution that can be tailored to match every customer needs. Support is included for both agencies and direct customers through in-app chat, email, Skype and by phone.

Features:

  • Data Import

Features:

  • Google Apps Integration
  • File Transfer
  • A/B Testing
  • File Sharing
  • Conversion Tracking
  • Custom Data Forms
  • Third-Party Plugins/Add-Ons
  • Supplier Management
  • Referral Tracking
  • Project Management
  • Customer Management
  • Scheduling
  • Task Scheduling/Tracking
  • Calendar Management
  • Audience Targeting
  • Batch Permissions & Access
  • 2-Factor Authentication
  • Expense Tracking
  • Marketing Automation
  • Lead Scoring
  • Data Export
  • Data Import
  • Click-to-Dial
  • Notifications
  • Multi-Currency
  • Multi-User
  • External Integrations
  • Dashboard
  • Data Visualization
  • API
  • Contact Management
  • Contact Sharing
  • Lead Management
  • Email Integration
  • Forecasting

Features:

  • Lead Scoring
  • Data Visualization
  • Dashboard
  • Third-Party Plugins/Add-Ons
  • Marketing Automation
  • Lead Management
  • Email Integration
  • Data Export
  • Data Import
  • Conversion Tracking
  • External Integrations
  • Scheduling
  • Analytics
  • Notifications
  • A/B Testing

Summary:

  • Reports: The reports are robust, showing open rates, browsers used, who clicked what, etc. It is easy to section out this information and deliver it to the appropriate stakeholders.

  • Import Mailing Lists: Users can load mailing lists and data straight into dotmailer, all in a matter of clicks.

  • Templates: dotMailer makes it easy to build template libraries, create and send campaigns.

  • Easy Editor: No HTML required. It's very easy to drag and drop elements, customizing a campaign according to user's needs.

  • Segmentation: Whatever type of data users have on them – geographical, transactional or behavioral.

  • Automation: dotMailer enables its users to automate key streams of their email marketing in minutes, so they get time back to focus on other things.

Summary:

  • Find more high-quality leads, more quickly, and grow your pipeline.

  • Sales force automation allows you to streamline your sales processes so you can spend more time selling.

  • Model your business in Salesforce and make smarter decisions with powerful analytics.

Summary:

  • Marketing automation for ecommerce

  • Product recommendations across channels

  • Site personalization for online busineses

  • Onsite dynamic interactions and widgets

  • Polls/Surveys and email collectors

  • Push notifications for ecommerce

  • Abandoned cart and checkout recovery

  • Email marketing and retargeting

Pricing:

  • Credit card required: N/A
  • Pricing on request.

FAQs:

    Who are the main user groups of this service?
  • Main users of this tool are medium-suzed and large companies.

  • What is this service generally used for?
  • It is used for creating large scale marketing campaigns.

  • What platforms does this service support?
  • Web-based platform, no mobile apps offered.

  • What are some applications this service is commonly used in tandem with?
  • dotMailer is commonly used in tandem with: Magento, Salesforce, Facebook, Google Analytics, Magiq, Saleslogix, Microsoft Dynamics.

  • Does this service integrate with any other apps?
  • It integrates with: Drupal, Google Analytics, Magento, SalesForce, WordPress.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Live Chat Support, Online Training, Phone Support, Specialized Training Courses.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
1999
Based in:
London
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
1999
Based in:
San Francisco
Employees:
10001+
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
49
Followers:
52

Other:

Who uses dotmailer
  • Freelance
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.

Other:

Regional Restrictions:
No restrictions.

Other:

Who uses Vibetrace
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Languages:
French, English, Spanish, Portuguese, Italian, German
Regional Restrictions:
No restrictions.
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