Compare dotmailer vs Mailrelay vs Second CRM

More Information More Information More Information

Crozscore:

88%
what is this?
87%
43%
interest falling

Crozscore:

89%
what is this?
89%
52%
interest falling

Crozscore:

56%
what is this?
24%
interest falling
dotmailer screenshot view 4 more Mailrelay screenshot view 5 more Second CRM screenshot

Software Description:

dotMailer is an ‘Easy Enterprise’ solution that enables international organizations, large SMEs and agencies to manage and grow their email offering. They do this by transforming how brands engage new and existing customers, shoppers and members, to build greater loyalty, brand advocacy and spend.

dotMailer's powerful, easy-to-use and feature-rich technology, significantly improves organizations’ sales and marketing productivity, digital communications and ROI by cutting both the time and costs spent on carrying out complex and specialist tasks.

dotMailer allows marketers to optimize their data collection and segmentation, design and personalization, campaign management, testing and sending, reporting and analytics.

Software Description:

Mailrelay offers an advanced email marketing platform with powerful features, giving its users the tools to create, send and manage newsletters as well as providing complete subscriber behavior statistics.

It can be completely adapted to the the needs of each customer and be integrated with their CRMs and sites. It allow three different usage methods with each account: Through a powerful graphical tool, through a massive mailing with attached files and through standard SMTP.

This email marketing software comes with all of the features users would expect from an email marketing platform with the added advantage of being free.

Software Description:

Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.

Second CRM easily adapts to most business environments by offering a flexible, cost-effective and easy to use application. Second CRM provides a single view of customer interactions across sales, marketing, support and backend operations. Second CRM reduces workload and accelerates growth while enabling companies to focus 100% of their energy on what counts — Customers.

Features:

  • Data Import

Features:

  • Scheduling
  • Multi-User
  • A/B Testing
  • Data Import
  • Data Export
  • API

Features:

Summary:

  • Reports: The reports are robust, showing open rates, browsers used, who clicked what, etc. It is easy to section out this information and deliver it to the appropriate stakeholders.

  • Import Mailing Lists: Users can load mailing lists and data straight into dotmailer, all in a matter of clicks.

  • Templates: dotMailer makes it easy to build template libraries, create and send campaigns.

  • Easy Editor: No HTML required. It's very easy to drag and drop elements, customizing a campaign according to user's needs.

  • Segmentation: Whatever type of data users have on them – geographical, transactional or behavioral.

  • Automation: dotMailer enables its users to automate key streams of their email marketing in minutes, so they get time back to focus on other things.

Summary:

  • Free Templates: They offer custom templates, general or basic templates specially designed for creating email marketing campaigns.

  • Capmaigns Schedule: Users can schedule the campaigns to send the messages on the day and time they prefer.

  • Autoresponders: This feature allows users to send multiple emails in sequence for their new subscribers.

  • Automatic Control of Bounces: The Mailrelay account automatically manages bounced emails, incorrect emails and opt-outs.

  • Subscription Forms: There are plenty of subscription forms available on user's Mailrelay panel.

  • Simple HTML Editor: Thanks to an interface similar to known editors, such as WordPress, Joomla! or other CMS, it is easy to design emails and check the SPAM score of sent newsletters.

Summary:

  • Lead Management: Consolidate leads from various social media websites and compare their effectiveness and complete insight into your lead-generation efforts.

  • Contact Management: Get a complete view of your customers, including activity history, key contacts, customer communications, and internal account discussions.

  • Marketing Automation: Discover where prospects are getting stuck in your sales funnel, calculate your cost per lead, and tie closed deals back to the original campaign.

  • Reporting & Analytic: Explore any combination of data, get answers instantly, and share with your team.

  • Customer Support: Insight through every case, from every customer, every time and informing them with regular alerts and updates about their contract renewals.

  • Sales Management: Generate quotes, sales order and invoices with relevant customer data in PDF format and email it to customers directly.

Pricing:

  • Credit card required: N/A
  • Pricing on request.

Pricing:

  • Credit card required: N/A
  • They offer prepaid and monthly plans, with prices depending on number of subscribers, and number of emails.
    Free account includes:
    - 15,000 monthly emails
    - To up to 3,000 subscribers.

Free account

Free
Included in plan:
  • Up to 75.000 monthly emails for free / up to 15.000 subscribers

Pricing:

  • Starting from: $24.00/month
  • Credit card required: No
  • Starting from $24/user/month

    Second CRM is a pay-as-you-go service. There are no long-term or multiple year contracts. Though you need to pay for minimum six months and if you don’t intend to renew, you’ll not be billed again. Second CRM also offer payment discount if you choose to pay for a year in advance.

FAQs:

    Who are the main user groups of this service?
  • Main users of this tool are medium-suzed and large companies.

  • What is this service generally used for?
  • It is used for creating large scale marketing campaigns.

  • What platforms does this service support?
  • Web-based platform, no mobile apps offered.

  • What are some applications this service is commonly used in tandem with?
  • dotMailer is commonly used in tandem with: Magento, Salesforce, Facebook, Google Analytics, Magiq, Saleslogix, Microsoft Dynamics.

  • Does this service integrate with any other apps?
  • It integrates with: Drupal, Google Analytics, Magento, SalesForce, WordPress.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Live Chat Support, Online Training, Phone Support, Specialized Training Courses.

FAQs:

    Who are the main user groups of this service?
  • Users of this service are range from small business, sending just a few hundred emails, to big corporations which send millions of emails each month.

  • What is this service generally used for?
  • It is generally used for creating email marketing campaigns.

  • What platforms does this service support?
  • It is cloud based service.

  • Does this service integrate with any other apps?
  • Mailrelay integrates with Basecamp, vBulletin, Drupal.

  • Does this service offer an API?
  • Mailrelay has an API available for use.

  • Does this service offer guides, tutorials and or customer support?
  • They offer: FAQs, Online Support, Phone Support, Video Tutorials.

FAQs:

    Who are the main user groups of this service?
  • Small to mid-market businesses, typically having number of employees between 11-99.

  • What is this service generally used for?
  • Manage Sales & Marketing, Customer Support and Business Operations

  • What platforms does this service support?
  • Second CRM is a web based application, which supports all major browsers on all operating systems. Second CRM web app also support browsers on all major devices: iPhone, iPad, Android phones & tables, Windows 8 Phone & tablets and BlackBerry 10.

  • What are some applications this service is commonly used in tandem with?
  • Email, Calendaring, Email Marketing, SMS gateway, Account / ERP software, integration with landing pages, etc

  • Does this service integrate with any other apps?
  • Yes. Google Apps (Gmail, Calendar, Contacts, Documents), Mailchimp, MYOB, SQL Account, SMS, etc

  • Does this service offer an API?
  • Second CRM offers two-way REST based web APIs to integrate with third-party applications.

  • Does this service offer multi-user capability (e.g. teams)?
  • Second CRM is designed for Team environment, with very details settings and configurations for Roles and Permissions, Groups, team hierarchy, etc to support any organisational structure.

  • Does this service offer guides, tutorials and or customer support?
  • Second CRM offer: Support Portal (user manual, video tutorials, faq), Online Live Support, Email and Phone Support.

Publisher:

Founded:
1999
Based in:
London
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
2004
Based in:
New York
Employees:
11-50
Likes:
28.4k
Followers:
1.14k

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Other:

Who uses dotmailer
  • Freelance
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.

Other:

Who uses Mailrelay
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Languages:
Portuguese, English, Spanish
Regional Restrictions:
No restrictions.

Other:

Who uses Second CRM
  • Startups
  • SMEs
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
  • Blackberry
Languages:
Malay, English, Thai, Indonesian, Chinese, Vietnamese
Regional Restrictions:
No restrictions.
Back to top