Compare dotmailer vs SendPulse vs Customer.io

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Crozscore:

88%
what is this?
86%
44%
interest falling

Crozscore:

90%
what is this?
89%
54%
no significant changes

Crozscore:

83%
what is this?
100%
52%
no significant changes
dotmailer screenshot view 4 more SendPulse screenshot view 2 more Customer.io screenshot

Software Description:

dotMailer is an ‘Easy Enterprise’ solution that enables international organizations, large SMEs and agencies to manage and grow their email offering. They do this by transforming how brands engage new and existing customers, shoppers and members, to build greater loyalty, brand advocacy and spend.

dotMailer's powerful, easy-to-use and feature-rich technology, significantly improves organizations’ sales and marketing productivity, digital communications and ROI by cutting both the time and costs spent on carrying out complex and specialist tasks.

dotMailer allows marketers to optimize their data collection and segmentation, design and personalization, campaign management, testing and sending, reporting and analytics.

Software Description:

SendPulse data based technology increases client email open rates in excess of 45%.

We use Artificial Intelligence to do it automatically. We offer web push notifications, SMS, email marketing and Artificial Intelligence all within one platform. SendPulse is an easy to use fast, intuitive, and affordable way to send emails, SMS, web push, and smtp email that will help you grow your business and increase brand awareness. Our goal is to provide you with a simple, high quality, and reliable way to communicate with your users.

Accounts are free for up to 2,500 subscribers and up to 15,000 email a month.

Software Description:

Customer.io is a technology company changing the way businesses interact with their customers.

We allow you to send emails to people based on how they use your app.

We track user behavior, and use techniques pioneered by Google to identify the "needle in a haystack" in big sets of data. We then send emails and track how they influence user behavior.

Features:

  • Data Import

Features:

  • Contact Sharing
  • Contact Management
  • Marketing Automation
  • Notifications
  • Third-Party Plugins/Add-Ons
  • Social-Media Integration
  • Customer Management
  • Dashboard
  • Scheduling
  • Multi-User
  • A/B Testing
  • API
  • Audience Targeting
  • Data Import
  • External Integrations
  • Data Export
  • Email Integration
  • Conversion Tracking

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration

Summary:

  • Reports: The reports are robust, showing open rates, browsers used, who clicked what, etc. It is easy to section out this information and deliver it to the appropriate stakeholders.

  • Import Mailing Lists: Users can load mailing lists and data straight into dotmailer, all in a matter of clicks.

  • Templates: dotMailer makes it easy to build template libraries, create and send campaigns.

  • Easy Editor: No HTML required. It's very easy to drag and drop elements, customizing a campaign according to user's needs.

  • Segmentation: Whatever type of data users have on them – geographical, transactional or behavioral.

  • Automation: dotMailer enables its users to automate key streams of their email marketing in minutes, so they get time back to focus on other things.

Summary:

  • Maximizing Email Marketing Open Rates Automatically

  • Large Free Plan to Send Up to 15,000 a month

  • Totally Free Web Push Service

  • AI to Predict The Best Time to Deliver Emails

Summary:

  • Create segments from any data.

  • Send the right messages at the right time.

  • Customer.io captures on-site and in-app behavior to build profiles of every single sign up.

  • See how people are using your app. You'll have a view of activity for every person in the system.

Pricing:

  • Credit card required: N/A
  • Pricing on request.

Free Plan

Free
Included in plan:
  • Up to 15,000 emails a month

FAQs:

    Who are the main user groups of this service?
  • Main users of this tool are medium-suzed and large companies.

  • What is this service generally used for?
  • It is used for creating large scale marketing campaigns.

  • What platforms does this service support?
  • Web-based platform, no mobile apps offered.

  • What are some applications this service is commonly used in tandem with?
  • dotMailer is commonly used in tandem with: Magento, Salesforce, Facebook, Google Analytics, Magiq, Saleslogix, Microsoft Dynamics.

  • Does this service integrate with any other apps?
  • It integrates with: Drupal, Google Analytics, Magento, SalesForce, WordPress.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Live Chat Support, Online Training, Phone Support, Specialized Training Courses.

FAQs:

    Does this service integrate with any other apps?
  • SendPulse has API and other integrations with third party services like WordPress, Drupal, Joomla, Bitrix, WooCommerce, Shopify, Magento etc

  • What platforms does this service support?
  • SendPulse is a web based service. It also has native iOS and Android apps

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes, you can create different user groups and manage their permissions

  • Who are the main user groups of this service?
  • SendPulse target audience is e-commerce, education and travel companies

  • Does this service offer an API?
  • Yes, API is included in all accounts

  • What is this service generally used for?
  • SendPulse is used to automate email marketing communications and to increase open rates for e-commerce companies.

  • Does this service offer guides, tutorials and or customer support?
  • Yes, everything is included in all accounts

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
1999
Based in:
London
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2012
Based in:
Portland
Employees:
11-50
Likes:
Followers:

Other:

Who uses dotmailer
  • Freelance
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.

Other:

Who uses SendPulse
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Languages:
Russian, English, Turkish, Portuguese
Regional Restrictions:
No restrictions.

Other:

Who uses Customer.io
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.
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