Compare dotmailer vs Customer.io vs Robly

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Crozscore:

88%
what is this?
87%
44%
no significant changes

Crozscore:

83%
what is this?
100%
52%
interest falling

Crozscore:

92%
what is this?
94%
41%
interest falling
dotmailer screenshot view 4 more Customer.io screenshot Robly screenshot

Software Description:

dotMailer is an ‘Easy Enterprise’ solution that enables international organizations, large SMEs and agencies to manage and grow their email offering. They do this by transforming how brands engage new and existing customers, shoppers and members, to build greater loyalty, brand advocacy and spend.

dotMailer's powerful, easy-to-use and feature-rich technology, significantly improves organizations’ sales and marketing productivity, digital communications and ROI by cutting both the time and costs spent on carrying out complex and specialist tasks.

dotMailer allows marketers to optimize their data collection and segmentation, design and personalization, campaign management, testing and sending, reporting and analytics.

Software Description:

Customer.io is a technology company changing the way businesses interact with their customers.

We allow you to send emails to people based on how they use your app.

We track user behavior, and use techniques pioneered by Google to identify the "needle in a haystack" in big sets of data. We then send emails and track how they influence user behavior.

Software Description:

OpenGen
Robly's breakthrough OpenGen technology sends your first campaign as you would normally send it. OpenGen will then re-send your campaign 1-5 days later, with a different subject line, only to those subscribers who didn't open your first email.

Exit Intent Popups
Instead of a normal sign-up widget, use a pop-up widget with Robly's signature Exit-Intent technology to offer subscribers who are leaving your website incentive for joining your mailing list, and watch your list grow.

Patent Pending Robly A.I.
Instead of sending your email campaign all at once, patent-pending Robly A.I. sends each email one at a time, at the exact moment your subscriber is most likely to check their inbox.

Features:

  • Data Import

Features:

  • Chat
  • Customer Management
  • Email Integration
  • Social-Media Integration

Features:

  • Data Export
  • External Integrations
  • Data Import
  • Contact Sharing
  • Audience Targeting
  • Brand Management
  • API
  • Data Visualization
  • A/B Testing
  • Contact Management
  • Multi-User
  • Conversion Tracking
  • Email Integration
  • Marketing Automation
  • Social-Media Integration
  • Third-Party Plugins/Add-Ons
  • Customer Management
  • Calendar Management
  • Dashboard
  • Scheduling

Summary:

  • Reports: The reports are robust, showing open rates, browsers used, who clicked what, etc. It is easy to section out this information and deliver it to the appropriate stakeholders.

  • Import Mailing Lists: Users can load mailing lists and data straight into dotmailer, all in a matter of clicks.

  • Templates: dotMailer makes it easy to build template libraries, create and send campaigns.

  • Easy Editor: No HTML required. It's very easy to drag and drop elements, customizing a campaign according to user's needs.

  • Segmentation: Whatever type of data users have on them – geographical, transactional or behavioral.

  • Automation: dotMailer enables its users to automate key streams of their email marketing in minutes, so they get time back to focus on other things.

Summary:

  • Create segments from any data.

  • Send the right messages at the right time.

  • Customer.io captures on-site and in-app behavior to build profiles of every single sign up.

  • See how people are using your app. You'll have a view of activity for every person in the system.

Summary:

    No key features associated with this application.

Pricing:

  • Credit card required: N/A
  • Pricing on request.

FAQs:

    Who are the main user groups of this service?
  • Main users of this tool are medium-suzed and large companies.

  • What is this service generally used for?
  • It is used for creating large scale marketing campaigns.

  • What platforms does this service support?
  • Web-based platform, no mobile apps offered.

  • What are some applications this service is commonly used in tandem with?
  • dotMailer is commonly used in tandem with: Magento, Salesforce, Facebook, Google Analytics, Magiq, Saleslogix, Microsoft Dynamics.

  • Does this service integrate with any other apps?
  • It integrates with: Drupal, Google Analytics, Magento, SalesForce, WordPress.

  • Does this service offer an API?
  • It offers an API.

  • Does this service offer guides, tutorials and or customer support?
  • Support offered: Live Chat Support, Online Training, Phone Support, Specialized Training Courses.

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

Publisher:

Founded:
1999
Based in:
London
Employees:
51-200
Likes:
Followers:

Publisher:

Founded:
2012
Based in:
Portland
Employees:
11-50
Likes:
Followers:

Publisher:

Founded:
-
Based in:
New York
Employees:
11-50
Likes:
Followers:

Other:

Who uses dotmailer
  • Freelance
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.

Other:

Who uses Customer.io
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.

Other:

Who uses Robly
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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