Compare Doorbell.io vs ViduPM Tool vs Vision Helpdesk

More Information More Information More Information

Crozscore:

70%
what is this?
100%
37%
interest falling

Crozscore:

70%
what is this?
87%
33%
no significant changes

Crozscore:

81%
what is this?
92%
34%
interest rising
Doorbell.io screenshot ViduPM Tool screenshot view 5 more Vision Helpdesk screenshot view 2 more

Software Description:

Doorbell integrates with your favourite project management systems, so you can easily create tasks in them based on user feedback. Integrations include Pivotal Tracker, Trello, Sprint.ly, Asana, and many others.

Get notified instantly when you receive new feedback by email, or via your team chat system (Slack, HipChat or several others).

Other features include automatic screenshots via the JavaScript SDK, sending and receiving attachments, sentiment analysis of feedback, and more!

Software Description:

ViduPM is a comprehensive project management tool, one-stop solution for digital marketing companies, software development companies, SEO/IT services and for freelancers.

This tool is built to help users stay on top of their Project Management, SEO Operations, Invoice Management, Reporting, Team Management, Time tracking, Client Communications.

ViduPM provides users with a robust feature set that, the software offers many free integrations with popular applications that you already use, including PayPal, Google Analytics, Google Drive, Dropbox Facebook, Harvest and more.

ViduPM is built specially to increase the work productivity, growth of business with high-end results which meets client expectation.

Benefits of using ViduPM

It increases work efficiency.
It gives you the high-level overview of projects
It keeps associate updated ( clients and team members ).
It increases work flexibility
It reduces risk
It provides you the structured process/ workflow.
It is a time-saving tool
It improves communication
It improves accountability
It works well with an existing tool.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Features:

Features:

  • Budgeting
  • Customer Management
  • Scheduling
  • Analytics
  • SEO
  • Contact Management
  • API
  • Email Integration
  • Project Management
  • Calendar Management
  • Google Apps Integration
  • Brand Management
  • Data Import
  • Data Export
  • External Integrations
  • Social-Media Integration
  • Dashboard
  • Notifications
  • Multi-Account
  • Multi-User
  • Link Tracking

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

  • Chat integrations (Slack, HipChat, and more).

  • Project Management system integrations (Pivotal Tracker, Trello, Asana, and more).

  • Web, iOS, Android SDKs.

Summary:

  • That tool comes with multiple Seo features like Task & Milestone Management, Link Management, Google Analytics, Social Media Management and more

  • Integrated with most popular application such as Google Drive, Drop box, Google Analytics, Facebook Metrics, PayPal.

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Pricing:

  • Starting from: $9.00/month
  • Credit card required: N/A
  • Plans range fro $9/month to $49/month: https://doorbell.io/pricing

Free

Free
Included in plan:
  • 2 Projects
  • 250 MB Space
  • Free Setup
  • Unlimited users

Startup

$24.00
unlimited user(s) / month
Included in plan:
  • 10 Project
  • 5 GB Space
  • Free Setup
  • Unlimited Users

Small Office

$49.00
unlimited user(s) / month
Included in plan:
  • 50 Projects
  • 20 GB Space
  • Free Setup
  • Unlimited users

Office

$99.00
unlimited user(s) / month
Included in plan:
  • 100 Projects
  • 30 GB Space
  • Free Setup
  • Unlimited users

Professional

$149.00
unlimited user(s) / month
Included in plan:
  • 50 GB Space
  • Free Setup
  • Unlimited users
  • Unlimited Project

FAQs:

    No FAQs associated with this application.

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
1.47k
Followers:
1.65k

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
Followers:

Other:

Who uses Doorbell.io
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.

Other:

Who uses ViduPM Tool
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
  • Windows
  • Macintosh
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Polish, Turkish, Russian, Spanish, English, French, Italian, Dutch, Portuguese
Regional Restrictions:
No restrictions.
Back to top