Compare Doorbell.io vs Crocagile vs Vision Helpdesk

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Crozscore:

68%
what is this?
100%
37%
interest falling

Crozscore:

71%
what is this?
93%
21%
interest falling

Crozscore:

81%
what is this?
92%
34%
interest rising
Doorbell.io screenshot Crocagile screenshot Vision Helpdesk screenshot view 2 more

Software Description:

Doorbell integrates with your favourite project management systems, so you can easily create tasks in them based on user feedback. Integrations include Pivotal Tracker, Trello, Sprint.ly, Asana, and many others.

Get notified instantly when you receive new feedback by email, or via your team chat system (Slack, HipChat or several others).

Other features include automatic screenshots via the JavaScript SDK, sending and receiving attachments, sentiment analysis of feedback, and more!

Software Description:

Crocagile gives a much-needed boost to agile practices with cutting-edge technology, making it fun and enjoyable for everyone on the team to participate in the product lifecycle.

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Features:

Features:

  • Task Scheduling/Tracking
  • Batch Permissions & Access
  • Customer Management
  • Project Management
  • Multi-User
  • Dashboard
  • Notifications

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Summary:

  • Chat integrations (Slack, HipChat, and more).

  • Project Management system integrations (Pivotal Tracker, Trello, Asana, and more).

  • Web, iOS, Android SDKs.

Summary:

  • Community - Join other Agile enthusiasts.

  • Support - We're here for you.

  • Agile Tools - Full Product Life-cycle, Epics, Sprints, Stories, Tasks, Kanban.

  • Team Messaging - Group Chat, Collaboration.

  • Ticketing System - Issues, Feedback, Support.

  • File Sharing - Store and Share files with commenting.

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Pricing:

  • Starting from: $9.00/month
  • Credit card required: N/A
  • Plans range fro $9/month to $49/month: https://doorbell.io/pricing

Basic

$5.00
1 user(s) / month
Included in plan:
  • Projects
  • Chat
  • Issue Tracker
  • File Sharing

FAQs:

    No FAQs associated with this application.

FAQs:

    Does this service offer guides, tutorials and or customer support?
  • You can play the onboarding game. It's simple to learn and doesn't require training. You can always reach our team inside Crocagile.

  • Who are the main user groups of this service?
  • Agile teams, software development teams, technology teams, SMBs, freelancers, startups.

  • What is this service generally used for?
  • Agile development, building software, team collaboration, file sharing, issues, ticketing.

  • What are some applications this service is commonly used in tandem with?
  • You can use Crocagile as a stand alone solution. We offer a complete tool set that keeps your team in one place.

  • Does this service integrate with any other apps?
  • No. Croc was designed to lessen your dependency on 3rd party tools. This keeps your team together and saves you time and money.

  • What platforms does this service support?
  • Web, mobile, tablet

  • Does this service offer an API?
  • You bet!

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2012
Based in:
Deland
Employees:
2-10
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
21k
Followers:
1.57k

Other:

Who uses Doorbell.io
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.

Other:

Who uses Crocagile
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Russian, Portuguese, Polish, Italian, French, Spanish, Dutch, English, Turkish
Regional Restrictions:
No restrictions.
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