Compare Doorbell.io vs Vision Helpdesk vs Crocagile

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Crozscore:

71%
what is this?
100%
37%
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Crozscore:

81%
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92%
34%
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Crozscore:

72%
what is this?
93%
21%
interest falling
Doorbell.io screenshot Vision Helpdesk screenshot view 2 more Crocagile screenshot view 1 more

Software Description:

Doorbell integrates with your favourite project management systems, so you can easily create tasks in them based on user feedback. Integrations include Pivotal Tracker, Trello, Sprint.ly, Asana, and many others.

Get notified instantly when you receive new feedback by email, or via your team chat system (Slack, HipChat or several others).

Other features include automatic screenshots via the JavaScript SDK, sending and receiving attachments, sentiment analysis of feedback, and more!

Software Description:

Vision Helpdesk offers three customer service tools.

1) Help Desk Software - Manage customer communication from various channels like Email, Chat, Facebook, Twitter, Phone and more at one central place.

2) Satellite Help Desk - Manage your multiple companies / brands / products customer support at one place keeping isolation between different companies.

3) Service Desk Software - PinkVERIFY Certified - ITIL / ITSM Compliant, offers features from help desk and satellite desk also includes - Asset Management, Incident, Problem, Change, Release, Contract, Product Catalog, Service Catalog and Financial Management.

Software Description:

Crocagile gives a much-needed boost to agile practices with cutting-edge technology, making it fun and enjoyable for everyone on the team to participate in the product lifecycle.

Features:

Features:

  • Scheduling
  • Supplier Management
  • Batch Permissions & Access
  • Multi-User
  • Project Management
  • Third-Party Plugins/Add-Ons
  • Calendar Management
  • External Integrations
  • 2-Factor Authentication
  • Customer Management
  • Dashboard
  • Notifications
  • Google Apps Integration
  • API
  • Chat
  • Task Scheduling/Tracking
  • Timesheets
  • Email Integration

Features:

  • Contact Sharing
  • Expense Tracking
  • Contact Management
  • Budgeting
  • Prioritization
  • Roadmapping
  • Resource Management
  • Google Apps Integration
  • Data Visualization
  • Scheduling
  • Calendar Management
  • Task Scheduling/Tracking
  • Batch Permissions & Access
  • Customer Management
  • Project Management
  • Multi-User
  • Dashboard
  • Notifications

Summary:

  • Chat integrations (Slack, HipChat, and more).

  • Project Management system integrations (Pivotal Tracker, Trello, Asana, and more).

  • Web, iOS, Android SDKs.

Summary:

  • Multi Channel Help Desk

  • Multi Brand Help Desk

  • Ticket Billing

  • Task Management

  • Help Desk Gamification and more..

  • Workflow Management

  • SLA and Escalation

  • Blabby - Staff Collaboration

  • Incident Management

  • Knowledgebase Management

Summary:

  • Community - Join other Agile enthusiasts.

  • Support - We're here for you.

  • Agile Tools - Full Product Life-cycle, Epics, Sprints, Stories, Tasks, Kanban.

  • Team Messaging - Group Chat, Collaboration.

  • Ticketing System - Issues, Feedback, Support.

  • File Sharing - Store and Share files with commenting.

Pricing:

  • Starting from: $9.00/month
  • Credit card required: N/A
  • Plans range fro $9/month to $49/month: https://doorbell.io/pricing

Basic

$5.00
1 user(s) / month
Included in plan:
  • Projects
  • Chat
  • Issue Tracker
  • File Sharing
  • Github
  • Slack
  • Search
  • Kanban
  • WIP

FAQs:

    No FAQs associated with this application.

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Social media: Facebook, Twitter, LinkedIn
    Live chat: Userlike, Livechat Inc, Com100, Livezilla
    Remote session: Webex, Teamviewer, GotoAssist, Gotomeeting
    VOIP: Twillio
    CMS: Joomla, WordPress, Drupal
    Payment gateways: Paypal and Authorize.net
    Billing software: WHMCS, Hostbill, Freshbooks
    Email: Google Hosted emails, Exchange Servers and more

  • Does this service offer multi-user capability (e.g. teams)?
  • YES

  • Does this service offer guides, tutorials and or customer support?
  • YES

  • Who are the main user groups of this service?
  • Any business that wish to offer customer service support.

  • Does this service integrate with any other apps?
  • Vision Helpdesk integrates with several 3rd party apps

  • Does this service offer an API?
  • YES

  • What platforms does this service support?
  • Web Based Software and Mobile apps like IOS, Windows Phone and Android App

  • What is this service generally used for?
  • Managing customer support
    Managing IT support
    Task management

FAQs:

    What are some applications this service is commonly used in tandem with?
  • Slack and Github. You can also use Crocagile as a stand-alone solution. We offer a complete tool-set that keeps your team in one place.

  • Does this service offer guides, tutorials and or customer support?
  • You can play the onboarding game. It's simple to learn and doesn't require training. You can always reach our team inside Crocagile.

  • Who are the main user groups of this service?
  • Agile teams, software development teams, technology teams, SMBs, freelancers, startups.

  • What is this service generally used for?
  • Helps teams collaborate. Brings them team together and makes work fun. Helps you plan, manage and track ongoing work.

  • Does this service integrate with any other apps?
  • Slack, Github, Google Calendar

  • What platforms does this service support?
  • Web, mobile, tablet

  • Does this service offer an API?
  • Yes

  • Does this service offer multi-user capability (e.g. teams)?
  • Yes

Publisher:

Founded:
-
Based in:
-
Employees:
-
Likes:
Followers:

Publisher:

Founded:
-
Based in:
Nasik
Employees:
-
Likes:
Followers:

Publisher:

Founded:
2012
Based in:
Deland
Employees:
2-10
Likes:
Followers:

Other:

Who uses Doorbell.io
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
Regional Restrictions:
No restrictions.

Other:

Who uses Vision Helpdesk
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Mobile Platforms:
  • iOS
  • Android
  • WinPhone
Languages:
Spanish, Turkish, English, Dutch, Russian, Portuguese, Polish, French, Italian
Regional Restrictions:
No restrictions.

Other:

Who uses Crocagile
  • Personal
  • Freelance
  • Startups
  • SMEs
  • Agencies
  • Enterprises
Desktop Platforms:
  • Web App
Languages:
English
Regional Restrictions:
No restrictions.
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